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Marks and Spencer Mansfield

10 West Gate, Mansfield, Nottinghamshire, NG18 1RS

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is not a bus stop within approximately 150m of the store.
    • The nearest train station is Mansfield.
  • Parking View
    • The store does not have its own car park.
    • There is a public car park within approximately 200m of the store.
    • The public parking facilities are located on Quaker Way.

Approach

  • There is step free access on the approach to the store.
  • The surface of the approach is block paving, which is uneven in places.

Outside Access

  • This information is for the entrance located on West Gate.
  • There is step free access at this entrance.
  • Entrance Details View
    • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 213cm (6ft 12in).

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the food information counter, at the Order & Collect counter and at the till/counter.
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are available.
  • Order and Collect View
    • There is an Order and Collect service in the store.
    • Customers can obtain online Order and Collect items from the Order and Collect counter.
    • The Order and Collect counter is located in the centre of the store, within the Lingerie department.
    • There is step free access to the Order and Collect counter.
    • There is a clear accessible route to the Order and Collect counter.
    • The Order and Collect counter is approximately 24m from the entrance.
    • The height of the Order and Collect counter is 95cm.
    • There is a hearing assistance system at the counter.

Till/Counter

  • The till/counter is located in the centre of the store, within the Womenswear department.
  • There is step free access to the till/counter.
  • There is a clear accessible route to the till/counter.
  • The till/counter is approximately 14m from the entrance.
  • The height of the till/counter is 96cm.
  • There is a hearing assistance system at the till/counter.

Womenswear

  • Womenswear View
    • Womenswear is located ahead as you enter the store.
    • There is step free access to Womenswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Womenswear aisle(s).

Lingerie

  • Lingerie View
    • Lingerie is located in the centre of the store, between the Womenswear and Menswear departments.
    • There is step free access to Lingerie.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Lingerie aisle(s).

Menswear

  • Menswear View
    • Menswear is located to the rear right of the store, between the Lingerie department and the food hall.
    • There is step free access to Menswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Menswear aisle(s).

Babywear/Kidswear

  • Babywear/Kidswear View
    • Babywear/Kidswear is located in the centre of the store, between the Womenswear and Beauty departments.
    • There is step free access to Babywear/Kidswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Babywear/Kidswear aisle(s).

Fitting Room(s)

  • Accessible Fitting Room(s) View
    • The accessible fitting room(s) is/are located in the centre of the store, within the Lingerie department, next to the Order & Collect counter.
    • There is/are 6 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 100cm.
    • The dimensions of the accessible fitting room(s) are 199cm x 156cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a dropdown rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 29cm from the floor.
    • There is a/are coat hook(s) in the accessible fitting room(s), 98cm from the floor.
    • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
    • There is a drop down/tip up chair in the accessible fitting room(s).
    • The height of the chair from the floor is 48cm.
    • There is a functional assistance bell in the accessible fitting room(s).
    • The height of the assistance bell from the floor is 92cm.
  • Standard Fitting Room(s) View
    • The standard fitting room(s) is/are located in the centre of the store, within the Lingerie department, next to the Order & Collect counter.
    • There is/are 5 standard fitting room(s) within the store.
    • There is step free access to the standard fitting room(s).
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Beauty

  • Beauty View
    • The Beauty department is located to the rear left of the store, between the Babywear/Kidswear department and the food hall.
    • There is step free access to the Beauty department.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Beauty department aisle(s).

Food Hall

  • Food Hall View
    • The Food Hall is located to the rear of the store.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are checkout(s) and high activity till(s) in the Food Hall.
    • The height of the checkout(s) is/are 95cm.
    • The height of the high activity till(s) is/are 89cm.
    • The height of the lowered section of the high activity till(s) is 69cm.

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • For more information on this scheme please click here.