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Marks and Spencer Newbridge

Unit 22, Whitewater Shopping Centre, Edward's Street, Newbridge, County Kildare, Ireland, Eire

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Access Guide

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COVID-19 Information

  • The information in this section was taken in November 2020.
  • To help keep all customers and colleagues well, stores have additional social distancing measures in place such as signage and floor markings.
  • M&S hosts will welcome you on arrival and will carefully count the number of customers in-store using a market-leading app to ensure social distancing is maintained.
  • Colleagues across stores have been provided with additional hygiene measures – from hand sanitisers to Perspex screen at till points – and extra cleaning is taking place to keep up the excellent standards for you and the teams.
  • A new Book & Shop tool enables Sparks Customers to book a shopping slot in advance to keep queues to a minimum and maintain a safe shopping environment for all customers.
  • Toilet facilities have closed due to Covid-19. If you need access to the toilet urgently, please speak to a colleague.
  • Opening times may be subject to change due to Covid-19 restrictions. Latest opening time for stores can be found here.

Introduction

  • Comments View
    • This store has a Sensory Hour during the first hour they are open on a Sunday morning, every Sunday.

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Newbridge.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are available.

Approach (Whitewater Shopping Centre Car Park)

  • There is step free access on the approach to the store.
  • The surface of the approach is concrete.

Lift (Whitewater Shopping Centre Car Park Entrance)

  • There is a standard lift to access the store.
  • The lift is located on level -1 of Whitewater Shopping Centre car park.
  • There is step free access to the lift.
  • There is a clear accessible route to the lift.
  • The lift is approximately 35m from the Blue Badge parking.
  • The clear door width is 150cm.
  • The dimensions of the lift are 150cm x 275cm.
  • There is not a mirror to aid reversing out the lift.
  • There are not separate entry and exit doors in the lift.
  • The lift has a visual floor indicator.
  • The lift has an audible announcer.
  • The lift does not have a hearing assistance alarm system.
  • The height of the lift controls are between 80cm and 100cm.
  • The lift controls have tactile markings.
  • The lift controls do not have Braille markings.

Approach (Whitewater Shopping Centre)

  • Access into Whitewater Shopping Centre is via double width automatic doors with step free access.
  • There is step free access on the approach to the store.
  • The surface of the approach is vinyl.

Outside Access (Whitewater Shopping Centre - Womenswear)

  • This information is for the entrance located in Whitewater Shopping Centre.
  • There is step free access at this entrance.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There are no hearing assistance system(s) in the store.
    • There is not a cash machine in the store.
    • There is a/are wheelchair(s) available to borrow.
    • Trolleys designed for the use of wheelchair users are not available.
  • Order and Collect View
    • There is an Order and Collect service in the store.
    • Customers can obtain online Order and Collect items from any till/counter within the store.

Till/Counter

  • The till/counter is located in the centre of the store as you enter the Whitewater Shopping Centre - Womenswear entrance.
  • There is step free access to the till/counter.
  • There is a clear accessible route to the till/counter.
  • The till/counter is approximately 12m from the Whitewater Shopping Centre - Womenswear entrance.
  • The height of the till/counter is 95cm.
  • There is not a hearing assistance system at the till/counter.

Womenswear

  • Womenswear View
    • Womenswear is located ahead as you enter the Whitewater Shopping Centre - Womenswear entrance.
    • There is step free access to Womenswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Womenswear aisle(s).

Food Hall

  • Food Hall View
    • The Food Hall is located to the left of the store as you enter the Whitewater Shopping Centre - Womenswear entrance.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is not a food information counter.
    • There is a/are checkout(s) and high activity till(s) in the Food Hall.
    • The height of the checkout(s) is/are 96cm.
    • The height of the high activity till(s) is/are 89cm.
    • The height of the lowered section of the high activity till(s) is 69cm.

Babywear/Kidswear

  • Babywear/Kidswear View
    • Babywear/Kidswear is located to the rear of the store as you enter the Whitewater Shopping Centre - Womenswear entrance.
    • There is step free access to Babywear/Kidswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Babywear/Kidswear aisle(s).

Menswear

  • Menswear View
    • Menswear is located to the rear of the store as you enter the Whitewater Shopping Centre - Womenswear entrance.
    • There is step free access to Menswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Menswear aisle(s).

Lingerie

  • Lingerie View
    • Lingerie is located to the rear of the store as you enter the Whitewater Shopping Centre - Womenswear entrance.
    • There is step free access to Lingerie.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Lingerie aisle(s).

Fitting Room(s)

  • Accessible Fitting Room(s) View
    • The accessible fitting room(s) is/are located in the centre of the store as you enter the Whitewater Shopping Centre - Womenswear entrance, behind the till/counter.
    • There are 6 fitting rooms in total within the store, 2 of which are accessible fitting rooms.
    • There is step free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 100cm.
    • The dimensions of the accessible fitting room(s) are 155cm x 200cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a dropdown rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.
    • There is a/are coat hook(s) in the accessible fitting room(s), 100cm from the floor.
    • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
    • There is a drop down/tip up chair in the accessible fitting room(s).
    • The height of the chair from the floor is 44cm.
    • There is not an assistance bell in the accessible fitting room(s).
    • There is an/are additional accessible fitting room(s) in this area which has/have similar details.
  • Standard Fitting Room(s) View
    • The standard fitting room(s) is/are located in the centre of the store as you enter the Whitewater Shopping Centre - Womenswear entrance, behind the till/counter.
    • There is/are 4 standard fitting room(s) within the store.
    • There is step free access to the standard fitting room(s).
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Public Facilities

  • There is an accessible toilet available within the shopping centre.
  • Standard toilets are available within the shopping centre.
  • Baby changing facilities are available within the shopping centre.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in Irish Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • For more information on this scheme please click here.