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Marks and Spencer St George's Hospital Simply Food

Blackshaw Road, Tooting, London, SW17 0QT

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Haydons Road.
    • The nearest underground tube station/Metro station is Tooting Broadway.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are not available.

Approach (Food Hall and M&S Café)

  • There is step free access on the approach to the store.
  • There is a slight slope on the approach to the store.
  • The surface of the approach is tarmac.

Outside Access (Food Hall)

  • This information is for the entrance located next to the entrance of Grosvenor Wing.
  • There is step free access at this entrance.
  • Ramp/Slope Details View
    • There is ramped/sloped access at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Entrance Details View
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double.
    • The width of the door opening is 150cm (4ft 11in).

Outside Access (M&S Café - Exit Only)

  • This information is for the entrance located next to the entrance of Grosvenor Wing.
  • There is step free access at this entrance.
  • Ramp/Slope Details View
    • There is ramped/sloped access at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Entrance Details View
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double.
    • The width of the door opening is 150cm (4ft 11in).

Approach (Food Hall - Internal)

  • Access into St George's Hospital is step-free via double width automatic doors.
  • There is step free access on the approach to the store.
  • The surface of the approach is tiled.

Outside Access (Food Hall - Internal)

  • This information is for the entrance located on the ground floor of St George's Hospital.
  • There is step free access at this entrance.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the Food Hall payment till(s).
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are not available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
    • Customers can obtain online Click and Collect from any till/counter within the store.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is not a food information counter.
    • There is a/are self service till(s) (Scott tills) in the Food Hall.
    • There is a self service till with a hearing assistance system.
    • Staff can provide assistance with using the self service till(s) (Scott tills).

Café (M&S Café)

  • Location and Access View
    • The Café is located ahead and to the right of the store as you enter the Food Hall - internal entrance.
    • There is step free access to the Café.
    • There is a clear accessible route to the Café.
    • There is step free access throughout the Café.
  • Counter View
    • Food and/or drink(s) is/are ordered from the service counter.
    • Food and/or drinks can be brought to the table.
    • The height of the service counter is 93cm.
    • The height of the tray counter/rail is 86cm.
  • Tables and Seating View
    • There is not a priority table for wheelchair users.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests.
    • The nearest table is approximately 1m from the Café entrance/opening.
    • The distance between the floor and the dining tables is 70cm.
    • There is clear manoeuvring space to the service counter.
  • Menus and Services View
    • Menus are available on the wall.
    • Menus are clearly written.
    • Menus are presented in high contrasting colours.
    • Drinking straws are available.
    • Two handle cups are not available.
    • The Café does not play background music.
    • WiFi is not available in the Café.

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Public Facilities

  • There is an accessible toilet available within the hospital.
  • Standard toilets are available within the hospital.
  • Baby changing facilities are available within the hospital.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.