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Marks and Spencer St Pancras Rail Circle Simply Food

The Circle, St Pancras Station , London, N1C 4QL

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Access Guide

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COVID-19 Information

  • The information in this section was taken in November 2020.
  • To help keep all customers and colleagues well, stores have additional social distancing measures in place such as signage and floor markings.
  • M&S hosts will welcome you on arrival and will carefully count the number of customers in-store using a market-leading app to ensure social distancing is maintained.
  • Colleagues across stores have been provided with additional hygiene measures – from hand sanitisers to Perspex screen at till points – and extra cleaning is taking place to keep up the excellent standards for you and the teams.
  • A new Book & Shop tool enables Sparks Customers to book a shopping slot in advance to keep queues to a minimum and maintain a safe shopping environment for all customers.
  • Toilet facilities have closed due to Covid-19. If you need access to the toilet urgently, please speak to a colleague.
  • Opening times may be subject to change due to Covid-19 restrictions. Latest opening time for stores can be found here.

Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest underground tube station/Metro station is St Pancras.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are not available.
    • There is a dropped kerb from the car park to the store.
    • The dropped kerb does have tactile paving.

Approach

  • Access into St Pancras Station is step-free via an open walkway.
  • There is step free access on the approach to the store.
  • The surface of the approach is tiled.

Outside Access (Food Hall)

  • This information is for the entrance located in St Pancras Station.
  • There is step free access at this entrance.

Outside Access (Womenswear)

  • This information is for the entrance located in St Pancras Station.
  • There is step free access at this entrance.
  • Entrance Details View
    • There are no doors at this entrance.
    • The width of the door opening is 500cm (16ft 5in).
    • There are fixed barriers/security barriers at this entrance.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The store does not play background music.
    • There are no hearing assistance system(s) in the store.
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are not available.
  • Order and Collect View
    • There is an Order and Collect service in the store.
    • Customers can obtain online Order and Collect items from a member of staff.
  • Additional Department Products View
    • The store sells a limited amount of products relating to the following department(s); Menswear, Womenswear and Lingerie.

Womenswear

  • Womenswear View
    • Womenswear is located ahead as you enter the Womenswear entrance.
    • There is step free access to Womenswear.
    • There is limited room to manoeuvre within the aisles.
    • There is step free access throughout the Womenswear aisle(s).

Lingerie

  • Lingerie View
    • Lingerie is located to the rear of Womenswear as you enter the Womenswear entrance.
    • There is step free access to Lingerie.
    • There is limited room to manoeuvre within the aisles.
    • There is step free access throughout the Lingerie aisle(s).

Menswear

  • Menswear View
    • Menswear is located at the rear of the store as you enter the Womenswear entrance.
    • There is step free access to Menswear.
    • There is limited room to manoeuvre within the aisles.
    • There is step free access throughout the Menswear aisle(s).

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter the Food Hall entrance.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is not a food information counter.
    • There is a/are high activity till(s) and self service till(s) (Scott tills) in the Food Hall.
    • The height of the high activity till(s) is/are 83cm.
    • There is not a self service till with a hearing assistance system.
    • Staff can provide assistance with using the self service till(s) (Scott tills).

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Public Facilities

  • There is an accessible toilet available within the train station.
  • Standard toilets are available within the train station.
  • Baby changing facilities are available within the train station.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.