Skip to main content

Marks and Spencer Streatham High Road Simply Food

352 Streatham High Road, Streatham, SW16 6HP

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Streatham.
    • The nearest underground tube station/Metro station is Tooting Bec.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are not available.

Approach

  • There is step free access on the approach to the store.
  • The surface of the approach is stone/concrete tiles.

Outside Access (Streatham High Road)

  • This information is for the entrance located off Streatham High Road.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 198cm (6ft 6in).

Outside Access (Car Park - Stepped)

  • This information is for the entrance located in the car park.
  • Step Details View
    • There is stepped access at this entrance.
    • The step(s) is/are located in front of the entrance and between the first and second set of doors.
    • There is/are 16 step(s) to access the store.
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 18cm.
  • Entrance Details View
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single.
    • The width of the door opening is 96cm (3ft 2in).
    • There is a second set of doors at this entrance.
    • The second set of doors open towards you (pull).
    • The second set of doors are single.
    • The width of the door opening is 75cm (2ft 6in).
  • Comments View
    • There are handrails on both sides for the steps that are between the first and second set of doors.

Outside Access (Car Park - Lift)

  • This information is for the entrance located to your right on exiting the lift.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically towards you.
    • The door(s) is/are double.
    • The width of the door opening is 154cm (5ft 1in).

Lift (Car Park - Lift Entrance)

  • There is a standard lift to access the store from the car park.
  • The lift is located at the rear of the car park.
  • There is step free access to the lift.
  • There is a clear accessible route to the lift.
  • The lift is approximately 6m from the car park - lift entrance.
  • The clear door width is 140cm.
  • The dimensions of the lift are 212cm x 150cm.
  • There is a mirror to aid reversing out the lift.
  • There are not separate entry and exit doors in the lift.
  • The lift has a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing assistance alarm system.
  • The height of the lift controls are between 87cm and 97cm.
  • The lift controls have tactile markings.
  • The lift controls do not have Braille markings.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The store does not play background music.
    • There is a/are portable hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the food information counter.
    • There is not a cash machine in the store.
    • There is a/are wheelchair(s) available to borrow.
    • Trolleys designed for the use of wheelchair users are not available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
    • Customers can obtain online Order and Collect items from the food information counter.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are high activity till(s) and self service till(s) (Scott tills) in the Food Hall.
    • The height of the high activity till(s) is/are 89cm.
    • The height of the lowered section of the high activity till(s) is 69cm.
    • There is a self service till with a hearing assistance system.
    • Staff can provide assistance with using the self service till(s) (Scott tills).

Accessible Toilet(s)

  • There is an accessible toilet in the store.
  • Location of and Access to the Accessible Toilet View
    • The accessible toilet is unisex.
    • The accessible toilet is located at the rear of the store.
    • There is step free access into the accessible toilet.
    • There is a clear accessible route to the accessible toilet.
    • The accessible toilet is approximately 8m from the car park - lift entrance.
  • Features and Dimensions of the Accessible Toilet View
    • Staff do not need to be notified for use of the accessible toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens towards you (pull).
    • The width of the door opening is 86cm.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 172cm x 242cm.
    • There is clear manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 103cm.
    • There is a drop down rail on the transfer side.
    • There is not a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a functional emergency alarm.
    • There are disposal facilities in the accessible toilet.
    • There is a coat hook in the accessible toilet, 137cm from the floor.
  • Position of Fixtures in the Accessible Toilet View
    • There is a/are wall mounted rail(s).
    • As you face the toilet the wall mounted grab rail(s) is/are on both sides.
    • There is a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).
    • The shelf or equivalent flat surface is within 95cm of the floor.
    • There is a mirror in the accessible toilet, the bottom edge of the mirror is 60cm from the floor.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet has a cistern.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached when seated on the toilet.
    • The height of the toilet roll holder is 99cm.
    • There is a wash basin.
    • The wash basin can be reached when seated on the toilet.
    • The height of the wash basin is 80cm.
    • The tap type is lever. It is a mixer tap.
    • The tap(s) can be reached when seated on the toilet.
    • The distance from the nearest tap(s) to the toilet seat is 45cm.
    • There is a soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The height of the soap dispenser is 111cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The height of the towel dispenser is 120cm.
    • There is a hand dryer.
    • The height of the hand dryer is 80cm.
  • Colour Contrast in the Accessible Toilet View
    • There is a colour contrast between the external door and wall.
    • There is a colour contrast between internal door and wall.
    • There is a colour contrast between the grab rail(s) on the right and wall.
    • There is a colour contrast between the grab rail(s) on the left and wall.
    • There is a colour contrast between the drop down rail and wall.
    • There is a colour contrast between the walls and floor.
  • Baby Change Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The height of the baby change table/bench once extended and in use is 92cm.

Standard Toilet(s)

Additional Information

  • Staff undertake regular internal awareness training.
  • There is a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.