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Marks and Spencer Woolwich Simply Food

4 Victory Parade, Plumstead Road, Woolwich, London, SE18 6FL

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Woolwich Arsenal.
    • The nearest DLR station is Woolwich Arsenal.
  • Parking View
    • The store does not have its own car park.
    • There are no parking facilities available at the store.

Approach

  • There is step free access on the approach to the store.
  • The surface of the approach is stone/concrete tiles.

Outside Access (Plumstead Road)

  • This information is for the entrance located on Plumstead Road.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 130cm (4ft 3in).
    • There are fixed barriers/security barriers at this entrance.
    • The minimum width between the fixed barriers/security barriers is 190cm.

Outside Access (Side)

  • This information is for the entrance located at left side of the building.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 120cm (3ft 11in).
    • There are fixed barriers/security barriers at this entrance.
    • The minimum width between the fixed barriers/security barriers is 230cm.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The store does not play background music.
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
    • Customers can obtain online Click and Collect from the Order and Collect counter.
    • The Click and Collect counter is located ahead and to the right as you enter the Plumstead Road Entrance.
    • There is step free access to the Order and Collect counter.
    • There is a clear accessible route to the Click and Collect counter.
    • The Click and Collect counter is approximately 16m from the Plumstead Road Entrance.
  • *****Click and Collect Touchscreen**** View
    • Self-service touchscreens are available for Click and Collect.
    • The touchscreens are 115cm to 160cm from the floor.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are high activity till(s) and self service till(s) (Scott tills) in the Food Hall.
    • The height of the high activity till(s) is/are 89cm.
    • The height of the lowered section of the high activity till(s) is 69cm.
    • There is a self service till with a hearing assistance system.
    • Staff can provide assistance with using the self service till(s) (Scott tills).

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.