Access Guide
Introduction
- Services / facilities within the building include a restaurant, bars, rooms and meeting & conference facilities.
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Comments
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- The venue is open 24 hours a day.
COVID-19 Information
- The information in this section was taken in February 2021.
- There is not a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are free standing.
- Hand sanitisers are available inside the venue.
- There is a Track and Trace system in place.
- There is not a one-way system throughout.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are currently unavailable.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Location
- The venue is situated within the centre of the town.
- This venue is situated in Milton Keynes.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Milton Keynes Central.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The car park is located in Creswell Lane.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 410cm x 620cm (13ft 5in x 20ft 4in).
- On street Blue Badge parking is located on Midsummer Boulevard.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 250cm x 505cm (8ft 2in x 16ft 7in).
- Standard marked parking bays are located on Midsummer Boulevard.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located outside the main entrance.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 236cm (7ft 9in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 236cm (7ft 9in) wide.
Reception
- The reception desk is 7m (22ft 12in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played in some parts of the venue.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are varied.
Restaurant Bar Internal (The Kitchen)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is available from the bar.
- Full table service is not available.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 7m (7yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- The distance between the floor and the highest table is 102cm (3ft 4in).
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are available.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is traditional meals and snacks.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3-4-5-6-7-8-9-10.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located straight ahead as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3-4-5-6-7-8-9-10.
- The lift is 5m (16ft 5in) from main entrance.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 156cm x 138cm (5ft 1in x 4ft 6in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Room
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General Information
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- There are 279 rooms in total.
- There are 0 standard ground floor rooms.
- There are 265 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 8 room(s) which has / have accessible ensuite facilities.
- There is / are 7 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 4m (4yd 1ft) from the third floor lift.
- There is level access from an accessible entrance.
- This is by lift.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- The room number or room name viewed was 312.
- The width of the door is 84cm (2ft 9in).
- The height of the bed is 54cm (1ft 9in).
- The measurement between the bed base and floor is 30cm (12in).
- Light switches are within 120cm from floor level.
- There is a functional emergency alarm in the room.
- It is a push button style alarm.
- An adjoining room is available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 88cm (2ft 11in).
- The door opens outwards.
- The door weight is light.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 337cm x 244cm (11ft 1in x 8ft).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 98cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 71cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is not a functional emergency alarm available in the ensuite.
- It is out of reach(higher than 10cm (4") from floor).
- Disposal facilities are available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is lever.
- The shower seat is flip down.
- The flip down or fixed seat height is 48cm (1ft 7in).
- There are handrails available.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is good.
- The colour contrast between the walls and floor is good.
- The colour contrast between the internal hotel room door and wall is poor.
- The colour contrast between the external ensuite door and wall is poor.
- Lighting levels are medium.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is poor.
- The colour contrast between the walls and floor in the ensuite is good.
- The colour contrast between the drop down rails and wall is good.
- The colour contrast between the grab rails and wall is good.
- Lighting levels are medium.
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Auxiliary Aids - General
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- Some hotel rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarm(s), vibrating pillow(s) and Teletext/subtitles.
- Flashing fire alarms are in rooms.
- Vibrating fire alarms are In rooms.
- The hotel does provide other auxiliary aids for people with mobility impairments.
- The other available auxiliary aid(s) is(are) mobile hoists.
- The number of accessible rooms with baths is 7.
- The number of accessible rooms with wheel in showers is 7.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are not available.
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Comments
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- A push pad is used to exit the room, from the inside.
- Seven rooms are fully adapted and the remaining seven rooms are partially adapted.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 11m (12yd 1in) from the main entrance.
- This accessible toilet is located at the rear of reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 145cm x 230cm (4ft 9in x 7ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
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Comments
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- Additional identical facilities are located on the first floor.
- Baby change facilities are located within the venue.
- The baby change facilities are located in the first floor accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
- This is by lift.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located at the rear of the reception.
- The female toilets are 10m (32ft 10in) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located at the rear of the reception.
- The male toilets are 12m (13yd) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
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Comments
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- Additional identical facilities are located on the first floor.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is normally on duty.