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Ward 10

Milton Keynes University Hospital, Standing Way, Milton Keynes, Buckinghamshire, MK6 5LD

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Access Guide

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Getting To The Hospital

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on level 2 of the Yellow Zone, opposite the main reception.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 07773 577 923.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found by the main reception on level 2 of the Yellow Zone.
  • Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.

Hospital Parking (Car Park B)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the rear left of the hospital, outside the Blue Zone.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 500cm (8ft 2in x 16ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the right of the Cancer Centre Main Entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the hospital building.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the exit barriers.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the Ward 16 entrance.
  • Comments View
    • Blue Badge bay parking tickets can be validated by scanning the Blue Badge code at the payment machine or at the barrier.

Hospital Parking (Multi Storey Car Park D)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 475cm (8ft x 15ft 7in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
    • Payment signs are located next to the pedestrian entrance to the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Hospital Main Entrance.
  • Comments View
    • Levels three and four of the Car Park are reserved for staff parking only.
    • Blue Badge bay parking tickets can be validated by scanning the Blue Badge code at the payment machine or at the barrier.

Drop Off Point

  • There is a drop off point located directly in front of main entrance.
  • There are tactile drop kerbs between the bays and the main entrance.
  • There are six bays available.
  • There is a zebra crossing from four of the bays to the entrance.

Getting To (Ward 10)

  • Ward 10 is/are located on Level 2 of the Green Zone.
  • Access to Ward 10 is via the main entrance.
  • Enter through the main entrance and turn left past the Reception.
    Continue past Costa café and turn right into the Yellow Zone Level 2 Corridor.
    Follow the corridor for approximately 100m and enter the Purple Zone.
    Continue along the corridor for a further 70m past the Level 2 Stairs and Lift.
    Enter the Green Zone that is 15m along the corridor directly in front of you. Enter the Green Zone.
    Continue to the end of the corridor and turn right. The entrance to Ward 9 and Ward 10 is immediately in front of you.
    Go through this entrance and continue towards the end of the corridor.
    The entrance to Ward 10 will be directly in front of you.
  • There is step free access to Ward 10.
  • Ward 10 is approximately 225m from the main entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 136cm (4ft 6in).
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 108cm (3ft 7in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
  • Comments View
    • There is a ramp with a very easy incline leading to the entrance.
    • The ramp has hand rails on both sides.

Entrance (Ward 9 and Ward 10 Entrance)

  • Entrance Details View
    • This information is for the entrance located on Level 2 of the Green Zone.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 142cm (4ft 8in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 129cm (4ft 3in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 162cm.

Reception (Ward 9 and Ward 10 Reception)

  • Reception View
    • The reception point is located on the right as you enter the Ward 9 and Ward 10 entrance.
    • The reception point is approximately 5m (5yd 1ft) from the Ward 9 and Ward 10 entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.

Ward (Ward 10)

  • Ward Information View
    • This is a/an maternity ward.
    • This is a female ward.
    • There is/are 2 bay(s) available.
    • There is/are 1 side room(s) available.
    • There is/are 13 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 160cm (5ft 3in).
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 134cm (4ft 5in).
    • There is not a door release button when exiting.
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 102cm.
    • There is not a lowered section.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is not room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is medium.
    • The lighting levels in the side room are good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is not available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on Level 2 of the Green Zone.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on Level 2 of the Green Zone.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 08:00 to 22:00.
    • The visiting times are the same for each day.
    • Protected meal times are between 08:00 to 09:00 12:30 to 13:30 17:00 to 18:00.

Day Room / Lounge Area (Breakfast Room - Shared with Ward 10)

  • There is a day room/lounge area.
  • The day room/lounge area is approximately 15m from the ward 9 entrance.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 77cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There is a mixture of seating with and without armrests.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
  • Comments View
    • This Day Room is also shared with Ward 10, but has a separate entrance.
    • The entrance from Ward 10 is located along the left side of the corridor and is a push, may be difficult to open and is 79cm wide (this is shown is photograph 7).

Washroom (Bathroom)

  • Washroom Details View
    • The washroom surveyed has a bath, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • There is/are also 1 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
    • The washroom surveyed is located in front of the Ward 10 entrance.
    • The washroom surveyed is approximately 1m from the ward 10 entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is female.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a sliding bolt.
    • The door may be difficult to open.
    • The width of the door opening is 76cm (2ft 6in).
    • The dimensions of the washroom are 168cm x 256cm (5ft 6in x 8ft 5in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There are coat hooks at 112cm and 155cm from the floor.
    • There is a mirror.
    • There is a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 80cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 122cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 121cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • There is not a lateral transfer space.
    • There is a flush.
    • There is no dropdown rail for the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 88cm.
    • There is a colostomy changing shelf for standing users next to the toilet.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 56cm (1ft 10in).
    • The bath is not height adjustable.
    • The bath tap type is lever. It is a mixer tap.
    • There is a shower over/for the bath.
    • The shower head is height adjustable.
    • There are wall-mounted grab rails available for the bath.
    • A bath hoist is not available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is medium.
    • The colour contrast between the internal washroom door and wall is medium.
    • The toilet seat colour contrast is low.
    • The colour contrast between the shower wall-mounted grab rails and wall is high.
    • The colour contrast between the bath wall-mounted grab rails and wall is high.
    • The colour contrast between the washroom floor and walls is high.
    • Lighting levels are good.

Accessible Toilet(s) (Right Hand Transfer and Shower)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the left side of the corridor and in front of the Ward 10 entrance.
    • This accessible toilet is approximately 3m from the ward 10 entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is medium.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is medium.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 152cm x 267cm (4ft 12in x 8ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 84cm.
    • The transfer space is obstructed by storage items.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin and clinical waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 106cm and 155cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 82cm.
    • The shelf is located where it is reachable.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 89cm (2ft 11in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 123cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 121cm (3ft 12in).
    • The contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.
  • Accessible Shower View
    • The shower does not have an unobstructed minimum 150cm x 150cm turning space.
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
    • A shower chair is available.
    • The seat/chair is not height adjustable.
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • The colour contrast between the shower rails and wall is high.
    • There is not a vertical grab rail for the shower.
    • There is an emergency alarm for the shower.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on level 2 of the Green Zone.
  • Parent and baby changing facilities are located within the accessible toilets.

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