Access Guide
Summary
- Services/facilities within the venue include a ticket and information desk, gift shop and toilets.
- Services / facilities within the grounds include a link to Aviator Café and Concorde Experience/Jet Age Hangar (Hangar 4), Picnic Areas and Parking, Airfield Explorer bus stop, BAC1-11 plane, Assault Course, further Hangars, exhibit buildings, Education Centre, Toilets and planes throughout the site.
- For the National Museum of Flight - Getting Around The Grounds AccessAble Access Guide please click here (new tab).
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Comments
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- Home deliveries can be made available from the shop.
Getting Here
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By Road
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- The venue is located before East Fortune on the B1347 road from the A1 to North Berwick.
The B1347 road is located between Haddington and East Linton from the A1. - There is a car park from the shop leading up to the middle of the site with several designated parking areas around the site.
- The venue is located before East Fortune on the B1347 road from the A1 to North Berwick.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- The bus stop is served by bus 121.
There is a bus drop off and pick up point within the grounds of the museum itself.
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By Train
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- The nearest Railway Station is Drem.
- Drem Railway Station is approximately 3 miles away and can be reached using the 121 bus or by taxi.
- For more information on Drem Station please click here (opens new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is an assistance dog toilet or toileting area at the venue/nearby.
- The assistance dog toilet or toileting area is located near the woods.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- To obtain mobility aids please contact a member of staff.
Opening Times (April - October)
- Monday 10:00 - 17:00.
- Tuesday 10:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 17:00.
- Friday 10:00 - 17:00.
- Saturday 10:00 - 17:00.
- Sunday 10:00 - 17:00.
Opening Times (November - March)
- Monday Closed.
- Tuesday Closed.
- Wednesday Closed.
- Thursday Closed.
- Friday Closed.
- Saturday 10:00 - 16:00.
- Sunday 10:00 - 16:00.
Parking (Shop, Café and Concorde Experience Hangar 4)
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 480cm (11ft 10in x 15ft 9in).
- The nearest Blue Badge bay is 49m (53yd 1ft) from the shop entrance.
- The furthest Blue Badge bay is 83m (90yd 2ft) from the shop entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- There is not a designated drop off point.
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Comments
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- The designated bays are approximately 20 metres from the Airfield Explorer pickup stop.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the door opening is 86cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are easy to open.
- The width of the door opening is 151cm.
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Ramp/Slope
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- The ramp/slope is located to the left as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The width of the ramp/slope is 149cm (4ft 11in).
Outside Access (Rear Entrance)
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Entrance
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- This information is for the entrance located to the rear of the shop.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the opening is 87cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are easy to open.
- The width of the opening is 150cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
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Comments
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- This entrance is used to access the link entrance to the Aviator Café and Concorde Experience Hangar.
Reception
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Reception
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- The reception point is located ahead as you enter the shop.
- The reception point is approximately 8m (8yd 2ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a plain background.
- The lighting levels at the reception point are good.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- Clipboards can be provided to anyone who is unable to use the desk.
- There is not a hearing assistance system at the reception point.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
- The type of flooring in the reception area is carpet.
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Reception Seating Area
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- There is not a seating area close to the reception point.
Inside Access
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Access and Circulation
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- There is step-free access throughout the building.
- The type of flooring throughout is carpet.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are good.
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Audio
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- This venue does not play background music/sound.
Toilet with Adaptations (Shop - Left Hand Transfer)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- This accessible toilet is located to the left as you enter.
- This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm.
- The door does not have a horizontal grab rail.
- The dimensions of the accessible toilet are 147cm x 204cm (4ft 10in x 6ft 8in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a backrest and a cistern.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps do not have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 95cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 130cm (4ft 3in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is high.
- The contrast between the internal door and wall is high.
- The contrast between the dropdown rail(s) and wall is low.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The toilet seat colour contrast is low.
- The contrast between the walls and floor is medium.
- The lighting levels are good.
Standard Toilet(s) (Shop)
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left as you enter.
- The female and male toilets are approximately 14m (15yd 11in) from the main entrance.
- There is step-free access into the female and male toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin(s) tap type is twist/turn.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.