Access Guide
Introduction
- Services / facilities within the building include Speech and Language Therapy.
Getting Here
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By Road
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- Corringham Health Centre is located on Giffords Cross Road.
- Corringham Health Centre has its own car park for staff and visitors with 3 Blue Badge bays.
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By Bus
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- The nearest bus stop is located on Church Road. The service that stops here is the 374.
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By Train
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- The nearest train station is Stanford-le-Hope.
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Useful Links
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- This link is to the home website of c2c, operators of Stanford-le-Hope train station.
- To view the web page described above click here (opens in new tab).
- This link is to the home website of First Group, operators of bus services to Corringham Health Centre.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
- Water bowls for assistance dogs are not available.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
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Parking
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- The venue does have a dedicated car park.
- The car park is located at the side of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 3 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 210cm x 470cm (6ft 11in x 15ft 5in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Paying
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- There are not parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- The surface on the approach to the entrance is tarmac and paving slabs.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 17m (18yd 1ft) from the main entrance.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the side of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 82cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located before and then between the two sets of doors.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
Getting Around The Building
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Access
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- There is step free access throughout the building.
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Circulation
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- There are not doors in corridors which have to be opened manually.
- There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
- The type of flooring in walkways and corridors is vinyl.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails with a rounded or oval profile are not provided in corridors.
- There is good colour contrast between the walls and floor in all corridors.
- The lighting levels are varied.
- Lighting levels of at least 100 lux at floor level, were recorded in some corridors surveyed.
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Signage
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- Wayfinding signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is a hearing assistance system in the public areas of the building.
- The system is a portable loop.
- The portable loop is located in the consultation room, please speak to a member of staff.
- The hearing assistance system is available only on request.
Reception
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Reception
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- The reception point is located ahead on entering and to the left.
- The reception point is approximately 5m (5yd 1ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are low to moderate.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- There is a clear knee recess beneath the low section of the desk.
- The counter is not staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing system is available only on request.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- There is not sufficient space for a wheelchair user to use the waiting area.
- The seats do not have armrests.
Accessible Toilet(s)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located straight ahead from the main entrance, through the waiting area and at the end of the corridor on the left.
- This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is no signage on or near the toilet door.
- The door opens outwards.
- The door is locked by a locking handle.
- The door is light.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The dimensions of the accessible toilet are 147cm x 198cm (4ft 10in x 6ft 6in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 79cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- The height of the light switch/pull cord is 146cm from floor level.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin and female sanitary disposal units.
- There is a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a standard shelf within the accessible toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 96cm (3ft 2in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is poor.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are low to moderate.
Standard Toilet(s)
- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the left on entering.
- The shared toilet(s) is/are approximately 3m (3yd 10in) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- There is written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is lever.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are low to moderate.