Access Guide
Introduction
- Services / facilities within the building include Podiatry, HV'S, SN'S.
Getting Here
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By Road
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- Leyton Green Clinic is located on Leyton Green Road and can be accessed by the A12.
- Leyton Green Clinic has no car park and very limited on street parking just outside the building.
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By Bus
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- The nearest bus stop is located on High Road Leyton.
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By Train
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- The nearest train station is Leyton Midland Road.
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By Underground
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- The nearest underground is Leytonstone.
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Useful Links
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- This link is to the home website of TFL, operators of the bus and underground services close to Leyton Green Clinic.
- To view the web page described above click here (opens in new tab).
- This link is to the home website of Networkrail, operators of Leyton Midland Road train station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
Parking
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Parking
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- The venue does not have a dedicated car park.
Outside Access
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 98cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 128cm.
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Ramp/Slope Details
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- The ramp/slope is located to the left on facing the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up.
Getting Around The Building
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Access
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- There is step free access throughout the building.
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails with a rounded or oval profile are not provided in corridors.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are good.
- Lighting levels of at least 100 lux at floor level, were recorded in some corridors surveyed.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Reception
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Reception
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- The reception point is located to the left on entering.
- The reception point is approximately 4m (4yd 1ft) from the main entrance.
- Clear signage for the reception area/desk is not visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower).
- There is sufficient space to write or sign documents on the counter.
- There is not a clear knee recess beneath the low section of the desk.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are not trained to use the system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
Waiting Area(s)
- There is a/are waiting area(s) along the circulation route(s).
- The seats do not have armrests.
- There is sufficient space for a wheelchair user in some of the waiting areas.
- There is not a/are not flashing fire alarm beacon(s) within the waiting area(s).
Accessible Toilet(s)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located at the end of the main corridor.
- This accessible toilet is approximately 24m (26yd 9in) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The door opens outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 165cm x 218cm (5ft 5in x 7ft 2in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 86cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is a/are coat hook(s).
- The height of the coat hook is 167cm from the floor.
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is not a standard shelf within the accessible toilet.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 82cm (2ft 8in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 80cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 134cm (4ft 5in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the end of the staff corridor.
- The female and male toilets are approximately 24m (26yd 9in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- There is written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is twist/turn.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.