Access Guide
Introduction
- Services / facilities within the building include Childrens Services.
Getting Here
-
By Road
View
- Thurrock Community Hospital is located on Long Lane.
- Thurrock Community Hospital has its own car park for staff and visitors with multiple Blue Badge bays located around the site and a single Blue Badge bay located outside of the Children's Development Centre.
-
By Bus
View
- The nearest bus stop is Thurrock Community Hospital located on Long Lane. The services that stop here are the 88, 88A, 201 and the 269.
-
By Train
View
- The nearest train station is Greys.
-
Useful Links
View
- This link is to the home website of c2c, operators of Greys train station.
- To view the web page described above click here (opens in new tab).
- This link is to the home website of Ensign Bus, operators of bus services to Thurrock Community Hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
- Water bowls for assistance dogs are not available.
- Home visits services are not available.
Parking
-
Parking
View
- The venue does have a dedicated car park.
- The car park is located in front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Paying
View
- There are not parking charges for the car park.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and concrete tiles.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the main entrance.
Outside Access (Main Entrance)
-
Entrance Details
View
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 81cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
-
Ramp/Slope Details
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Getting Around The Building
-
Access
View
- There is step free access throughout the building.
-
Circulation
View
- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails with a rounded or oval profile are not provided in corridors.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are good.
- Lighting levels of at least 100 lux at floor level, were recorded in all corridors surveyed.
-
Signage
View
- Wayfinding signage is not provided.
-
Safe Place(s)
View
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
-
Audio
View
- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Reception
-
Reception
View
- The reception point is located to the right on entering.
- The reception point is approximately 2m (2yd 7in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower).
- There is sufficient space to write or sign documents on the counter.
- There is not a clear knee recess beneath the low section of the desk.
- The counter is not staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- There is not sufficient space for a wheelchair user to use the waiting area.
- The seats do not have armrests.
Accessible Toilet(s)
- There is an/are accessible toilet(s) within this venue designated for public use.
-
Location and Access
View
- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located ahead on entering to the end of the corridor, turn left and then to the end of the corridor on the right.
- This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The dimensions of the accessible toilet are 148cm x 255cm (4ft 10in x 8ft 4in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The height of the light switch/pull cord is 110cm from floor level.
- There is not an emergency alarm.
- Disposal facilities are available in the toilet.
- There is a/are waste paper pedal bin disposal units.
- There is a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is not a standard shelf within the accessible toilet.
- The shelf is not between 90cm and 100cm.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 90cm (2ft 11in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 97cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 132cm (4ft 4in).
- There is not a hand dryer.
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are low to moderate.
Standard Toilet(s)
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located ahead on entering, at the end of the corridor.
- The female and male toilets are approximately 17m (18yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is lever.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
- Lighting levels are at least 100 lux at floor level.