You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include an inpatient ward.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The Mayfield Unit is situated to the North of Greys on the Thurrock Community Hospital site. The site is located on Long Lane and can be accessed from the East via the A1012 and Long Lane from the A13 and to the West via the A1089 and Long Lane from the A13.
  • Blue Badge and standard parking for staff and visitors is located next to the building and at further points on the hospital access road.
• By Bus View
  • The nearest bus stop is Thurrock Community Hospital. It is located on Long Lane and is approximately 20m from Thurrock Community Hospital site. The 88, 88A, 201 and 269 services stops here.
• By Train View
  • The nearest station to Thurrock Community Hospital is Greys. The site is 2.0 mile (9 min drive) from the train station via High Street, New Road, Derby Road, Orsett Road, Bradleigh Avenue and Long Lane.
• Useful Links View
  • The links are to the home websites of First Group, operators of bus services around Thurrock Community Hospital.
  • To view the web page described above click here (opens in new tab).
  • This link is to the home website of c2c, operators of Greys train station.
  • To view the web page described above click here (opens in new tab).
  • The links are to the home websites of Ensign Buses operators of bus services around Thurrock Community Hospital.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
• There is a wheelchair to borrow to aid transferring around the building.
• Water bowls for assistance dogs are not available.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have a dedicated car park.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 373cm x 600cm (12ft 3in x 19ft 8in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and paving slabs.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 18m (19yd 2ft) from the main entrance.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

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• Comments View
  • Last admission to the unit is 8pm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is not clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 166cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • The intercom at the first set of doors has a higher and lower button with a range of 88cm - 150cm
  • The exit button is 114cm high.
  • The hand sanitiser is 127cm high.
  • intercom 88/150.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right on entering.
  • The reception point is approximately 4m (4yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are varied.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing system is available only on request.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.
  • The waiting room / area does not have background music playing.

You are on Ward (Mayfield Unit). Skip to the next section.

Ward (Mayfield Unit)

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• Ward Information View
  • This is a/an mental health ward.
  • This is a shared ward.
  • There is/are 22 bay(s) available.
  • There is/are 22 side room(s) available.
  • There is/are 22 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 84cm (2ft 9in).
  • There is a hand sanitiser.
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
• Relatives' Room View
  • There is not a relatives' room for the ward.
• Example Side Room View
  • There are multiple side rooms available with accessible ensuites.
  • The side room surveyed does have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is sufficient space next to the bed for a mobile hoist to operate.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The colour contrast between the walls and the floor in the side room is good.
  • The lighting levels in the side room are good.
  • The width of the door opening into the ensuite is over 75cm.
  • There is a clear unobstructed turning space within the ensuite.
  • The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
  • The colour contrast between the walls and the floor in the ensuite is good.
  • The lighting levels in the ensuite are good.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
  • There is an accessible washroom with a wheel in shower for patients on the ward.
  • There are accessible toilet facilities for patients on the ward.
  • There are washrooms suitable for ambulant disabled patients available on the ward.
  • Toilets suitable for ambulant disabled patients are available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • There are standard toilet facilities on the ward for visitors.
• Visiting Times View
  • Visiting times vary, please contact the ward in advance.

You are on Washroom (Ensuite Toilet and Shower). Skip to the next section.

Washroom (Ensuite Toilet and Shower)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located in Room 19.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is interchangeable between male and female.
  • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 89cm (2ft 11in).
  • The dimensions of the washroom are 150cm x 370cm (4ft 11in x 12ft 2in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 78cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 120cm.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The cistern is close coupled and can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 74cm.
  • There is a flush, however it is not on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a toilet roll holder.
  • There is not a shelf next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is hand held.
  • The shower control type is twist/turn.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 43cm (1ft 5in).
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is fair.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.

You are on Washroom (Bathroom). Skip to the next section.

Washroom (Bathroom)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a height adjustable bath, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the unit.
  • The washroom surveyed is located to the right as you enter and then in the corridor on the left.
  • There is step free access to the washroom surveyed once inside the unit.
  • This washroom is interchangeable between male and female.
  • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 88cm (2ft 11in).
  • The dimensions of the washroom are 403cm x 340cm (13ft 3in x 11ft 2in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 77cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 133cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are pedal bin and recycling bin disposal units.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 127cm.
  • There is a flush, however it is not on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a toilet roll holder.
  • There is not a shelf next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is hand held.
  • The shower control type is twist/turn.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 51cm (1ft 8in).
  • There are wall-mounted grab rails available for the shower.
• Bath Details View
  • There is a bath.
  • The bath is height adjustable.
  • The bath tap type is twist/turn. It is a mixer tap.
  • There is a shower over/for the bath.
  • The shower head is hand held.
  • There are not wall-mounted grab rails available for the bath.
  • A bath hoist is available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.

You are on Accessible Toilet(s) (Unit Entrance - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Unit Entrance - Right Hand Transfer)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • This accessible toilet is located ahead on entering and to the right.
  • This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
  • There is level access into this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The dimensions of the accessible toilet are 208cm x 257cm (6ft 10in x 8ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 103cm (3ft 5in).
  • There are dropdown rails on both sides of the toilet.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is not an emergency alarm.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin disposal units.
  • There is a flashing fire alarm beacon within the toilet.
  • There is a/are coat hook(s).
  • The height of the coat hook is 160cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a shelf within the accessible toilet.
  • The shelf is not between 90cm and 100cm.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is not located where it is reachable.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 47cm (1ft 7in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm (2ft 7in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 133cm (4ft 4in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Accessible Toilet(s) (Unit Corridor - Transfer Both Sides). Skip to the next section.

Accessible Toilet(s) (Unit Corridor - Transfer Both Sides)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead as you enter the unit and to the right.
  • This accessible toilet is approximately 15m (16yd 1ft) from the unit entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 89cm (2ft 11in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 242cm x 212cm (7ft 11in x 6ft 11in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 98cm.
  • The lateral transfer space on the right is 110cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) and clinical waste disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 78cm (2ft 7in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 77cm (2ft 6in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 130cm (4ft 3in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Visitor Toilet). Skip to the next section.

Standard Toilet(s) (Visitor Toilet)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located to the left as you enter the ward area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 3m from the ward entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 78cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are moderate to good.