Skip to main content

Gate

Newgate Street, Newcastle upon Tyne, NE1 5TG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

Opening Times

  • Monday 08:45 - 02:30.
  • Tuesday 08:45 - 02:30.
  • Wednesday 08:45 - 02:30.
  • Thursday 08:45 - 02:30.
  • Friday 08:45 - 03:30.
  • Saturday 08:45 - 03:30.
  • Sunday 09:00 - 02:30.

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Newcastle upon Tyne.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Newcastle.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located on the basement levels of the building.
    • The car park type is underground.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 280cm x 420cm (9ft 2in x 13ft 9in).
    • The nearest Blue Badge bay is 8m (8yd 2ft) from the front lifts.
    • The furthest Blue Badge bay is 18m (19yd 2ft) from the front lifts.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 220cm (7ft 3in).
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • Access into the car park is from Stowell Street.
    • The car park is situated on the basement levels. Access into the building from the car park is via lift.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 95cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.
  • Comments View
    • There are 4 additional similar sets of doors at this entrance.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the building.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B1, B2, G, 1 and 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G, 1 and 2.
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are moderate to good.
  • Comments View
    • The car park is located on both basement levels.
    • There are bars and restaurants located on the ground and 1st floors.
    • The cinema is located on the 2nd floor.
    • There is a similar set of stairs at the rear of the building to floors B2, B1 and G.

Lift (Front Lift)

  • There is a lift for public use.
  • The lift is located to the left as you enter the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B1, B2, G, 1 and 2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 6m (6yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 170cm x 180cm (5ft 7in x 5ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Lift (Rear Lift)

  • There is a lift for public use.
  • The lift is located at the rear of the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B1, B2, G, 1 and 2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 56m (61yd 9in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 160cm x 160cm (5ft 3in x 5ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Accessible Toilet (Left Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 49m (53yd 1ft) from the front lift.
    • This accessible toilet is located on the first floor, to the rear of the building as you exit the front lifts.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of the security or cleaning staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 174cm x 192cm (5ft 9in x 6ft 4in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste and sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located on the first floor, to the rear of the building as you exit the front lifts.
  • The parent and baby room is approximately 48m from the front lift.
  • There is step-free access to the parent and baby room, via lift.
  • Staff do need to be notified for use of the room.
  • There is pictorial and written text signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 100cm (3ft 3in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 85cm.
  • The wash basin tap type is push.
  • There is/are not chair(s) in the parent and baby room.
  • There is a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the first floor, at the rear of the building.
    • The female toilet(s) is/are approximately 90m (98yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the first floor, at the rear of the building.
    • The male toilet(s) is/are approximately 90m (98yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are good.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the first floor of the building, to the rear as you exit the front lift.
    • The female and male toilets are approximately 47m (51yd 1ft) from the front lift.
    • Inside the venue, there is level access to the female and male toilets.
    • This is by lift.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are moderate to good.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.