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Byker Community Centre

153 Headlam Street, Byker, Newcastle upon Tyne, NE6 2DX

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Access Guide

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Introduction

  • Comments View
    • Opening times vary according to events & activities taking place, please contact the venue for further information.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Manors.

Opening Times

  • Please contact the venue for details of opening times and Opening times for the venue vary according to bookings/events taking place.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 124cm (4ft 1in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 125cm (4ft 1in) wide.
  • Comments View
    • The second set of doors are push pad operated from the inside.

Level Change (Main Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 7 step(s) to the area / service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the step(s).

Lift (Main Entrance)

  • There is a lift for public use.
  • The lift is located to the left of the entrance.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are LG-G.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 76cm x 127cm (2ft 6in x 4ft 2in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (Rear Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 80cm (2ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 125cm (4ft 1in) wide.
  • Comments View
    • This entrance leads to the lower floor and must be opened from the inside.

Level Change (Rear Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 120cm (3ft 11in).

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music/noise.
  • Music/noise is played at certain times depending on events.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • There are hearing loops fitted in the main hall on the ground floor, and the ballroom on the first floor.

Eating and Drinking

  • The following information is for the refectory.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 12m (13yd 4in) from the main entrance lift.
  • The distance between the floor and the lowest table is 58cm (1ft 11in).
  • The distance between the floor and the highest table is 68cm (2ft 3in).
  • The standard height for tables is 58cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • The type of food served here is self catering.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B-G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Other View
    • The services / areas on the floors which are not accessible are the standard male toilets.
  • Comments View
    • There is a stair lift on this staircase between the ground and first floors, which can be used to access the ballroom on the first floor if the main lift is out of order. Please see the relevant lift section for more details.

Lift (Stair Lift)

  • There is a lift for public use.
  • The lift is located opposite the main lift.
  • The lift is a stair lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 7m (7yd 1ft) from the main entrance lift.
  • Staff do not need to be notified for use of the lift.
  • The lighting level in the lift is medium.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you enter the building.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are LG-G-1.
  • The lift is 6m (6yd 1ft) from the main entrance lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 134cm x 109cm (4ft 5in x 3ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • There is an easy ramp leading up to the lift on the first floor.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is 10m (10yd 2ft) from the main entrance lift.
    • The accessible toilet is located on the right hand side as you enter the building.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 78cm (2ft 7in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 150cm x 267cm (4ft 11in x 8ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 66cm (2ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • It is not a push button style of alarm.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are not mirrors.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 107cm (3ft 6in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located on the right hand side as you enter the building.
    • The female toilets are 9m (9yd 2ft) from the main entrance lift.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located between the ground and lower ground floors.
    • The male toilets are 11m (12yd 1in) from the main entrance lift.
    • Inside the venue, there is not level access to the male toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are medium.
  • Access to Standard Shared Toilet(s) View
    • The unisex toilets are located on the basement floor.
    • Unisex toilets are 23m (25yd 6in) from the lift.
    • Inside the venue, there is level access to the unisex toilet.
    • This is by lift.
    • Lighting levels are bright.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located to the rear garden.
  • A member of staff trained in BSL skills is not normally on duty.