Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Newcastle upon Tyne.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Newcastle.
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Comments
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- The nearest Metro station is Newcastle Central.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is multi storey.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 400cm x 350cm (13ft 1in x 11ft 6in).
- The nearest Blue Badge bay is 15m (16yd 1ft) from the main accessible entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
- The maximum height is 208cm (6ft 10in).
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Comments
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- The details here are for the designated bays on the first floor of the hotel multi-storey car park.
- There is also a designated bay outside the main entrance, for people who would rather not use the multi-storey car park.
- The dimensions of this bay are 200 cm x 410 cm, and it is 15 metres from the hotel main entrance.
Lift (Car Park)
- There is a lift for public use.
- The lift is located to the right as you enter the hotel.
- The lift is a standard lift.
- The floors which are accessible by this lift are G - 3.
- The lift is 6m (19ft 8in) from accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is low.
Outside Access
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 220cm (7ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 230cm (7ft 7in) wide.
Level Change (Outside Access)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
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Comments
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- The automatic doors slide open.
Outside Access (The Quay 7 Bar)
- There is not level access into the venue.
- The main doors open automatically.
- The doors are single width.
- The door opening is 103cm (3ft 5in) wide.
Level Change (The Quayside - The Quay 7 Bar)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading up to the entrance.
- The ramp/slope is moderate.
- The ramp/slope is permanent.
- The width of the ramp/slope is 94cm (3ft 1in).
- There is a/are step(s) to access this area/service.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
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Comments
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- The automatic door slides open.
- The ramp overcomes the steps.
Reception (Hotel)
- The reception desk is 8m (26ft 3in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- This venue does play background music.
- Lighting levels are bright.
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Comments
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- There is a raised area at the rear of the foyer, accessed by 3 medium steps with handrails on both sides.
- There is a portable ramp available, 100 cm wide, to overcome these steps.
- Background music is played in the foyer and the bar.
- There are hearing loops fitted in the function rooms.
Restaurant Bar Internal (The Quay 7 Bar)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Full table service is not available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
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Comments
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- The nearest table is 30 metres (32.8 yards) from the hotel entrance.
Restaurant Bar Internal (The Quay 7 Restaurant)
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals.
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Comments
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- The nearest table is 60 metres (65.6 yards) from the entrance.
- There is a seating area, accessed via 3 deep steps.
Other Floors
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Steps
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- The floors which are accessible by stairs are G - 5.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are bright.
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Comments
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- The stairs detailed here are for the hotel multi-storey car park.
Lift (Hotel)
- There is a lift for public use.
- The lift is located in the foyer opposite the reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G - 5.
- The lift is 18m (20yd) from accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 190cm x 135cm (6ft 3in x 4ft 5in).
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Room
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General Information
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- There are 156 rooms in total.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 1 room(s) which has / have accessible ensuite facilities.
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Accessible Room
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- The height of the bed is 58cm (1ft 11in).
- The measurement between the bed base and floor is 14cm (0ft 6in).
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Accessible Ensuite
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- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 210cm x 196cm (6ft 11in x 6ft 5in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- Wall mounted grab rails are available.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 49cm (1ft 7in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The height of the sink is 72cm (2ft 4in).
- The tap type is lever.
- There is not a functional emergency alarm in the ensuite.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is a bath.
- The height of the side of the bath from floor level is 48cm (1ft 7in).
- The tap type is twist/turn.
- There is a shower over the bath.
- The shower control type is twist/turn.
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Signage, colour contrast and lighting in accessible rooms
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- The colour contrast between the walls and floor is good.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Comments
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- The adapted rooms are located on the first floor.
- There is a swimming pool.
- There is a fitness suite.
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Accessible Toilet (Hotel)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 25m (27yd 1ft) from the accessible entrance.
- This accessible toilet is located in the corridor leading to Quay 7 Bar.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 135cm x 195cm (4ft 5in x 6ft 5in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 67cm (2ft 2in).
- The tap type is lever.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 52cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 105cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
- There are baby changing facilities in the accessible toilet.
Standard Toilet(s) (Hotel)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located at the far end of Quay 7 Bar.
- The female toilet(s) is/are approximately 40m (43yd 2ft) from the accessible entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located at the far end of Quay 7 Bar.
- The male toilet(s) is/are approximately 38m (41yd 1ft) from the accessible entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are bright.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located immediately outside.
- A member of staff trained in BSL skills is not normally on duty.