You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include disability services, meeting rooms, conference suite, demonstration areas, mobility shop.
• Services / facilities within the grounds include the Angela Blenkinsop mobility garden.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town or city.
• This venue is situated in Newcastle upon Tyne.
• The venue is situated on a road which has a steep gradient.
• The nearest mainline station is Manors.

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• Comments View
  • The nearest Metro Station is South Gosforth.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 6 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 320cm x 500cm (10ft 6in x 16ft 5in).
  • The nearest designated bay is 17m (18yd 1ft) from the main entrance.
  • The furthest designated bay is 38m (41yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • A service call for assistance is available from within the car park.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The bell is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open automatically.
• The doors are single width.
• The door opening is 103cm (3ft 5in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically.
  • The doors are single width.
  • The door opening is 111cm (3ft 8in) wide.

You are on Outside Access (Rear Entrance - First Floor). Skip to the next section.

Outside Access (Rear Entrance - First Floor)

• This information is for the entrance located to the rear of the building.
• There is not level access into the venue.
• The main door(s) open towards you (pull).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 87cm (2ft 10in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 87cm (2ft 10in) wide.
• Comments View
  • This is a fire exit, so the door can only be opened from the inside.
  • It can, however, be used to give direct access to the conference room on the first floor if requested.

You are on Level Change (Rear Entrance - First Floor). Skip to the next section.

Level Change (Rear Entrance - First Floor)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up from the gardens to the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp or slope is 155cm (5ft 1in).

You are on Reception. Skip to the next section.

Reception

• The desk is 6m (6yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Comments View
  • The details here are for the stairs on the opposite side of the building to reception.
  • There is a stair lift fitted on this staircase.
  • Please see the relevant lift section for more details.

You are on Other Floors (Rear Stairs). Skip to the next section.

Other Floors (Rear Stairs)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 14 steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is not a landing.
  • The lighting levels are bright.
• Comments View
  • The details here are for the stairs next to the platform lift in the far corner of the building from the main entrance.
  • A stair lift is fitted on these stairs.
  • Please see the relevant lift section for more details.
  • There is an identical staircase, also with a stair lift fitted, close to these stairs, except the handrail is on the left hand side going up.

You are on Lift (Stairs). Skip to the next section.

Lift (Stairs)

• There is a lift for public use.
• The lift is located on the stairs opposite reception.
• The lift is a stair lift.
• The floors which are accessible by this lift are G-1.
• The lift is 25m (27yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The lighting level in the lift is medium.

You are on Lift (Rear Stairs). Skip to the next section.

Lift (Rear Stairs)

• There is a lift for public use.
• The lift is located on the stairs next to the platform lift.
• The lift is a stair lift.
• The floors which are accessible by this lift are G-1.
• The lift is 60m (65yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.

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• Comments View
  • There is a similar stair lift on the alternative rear stairs which offers transfer space on the right.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the far corner of the building.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-1.
• The lift is 55m (60yd 5in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 72cm (2ft 4in).
• The dimensions of the lift are 70cm x 115cm (2ft 4in x 3ft 9in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • There is a flip down chair available which is 49cm high.

You are on Demonstration Room. Skip to the next section.

Demonstration Room

• The demonstation room is located towards the rear of the building.
• There is level access from the main entrance.
• It is 35m from the main entrance.
• The door is 83cm wide and entry is by staff accompanyment.
• There are various types of equipment including a bed with overhead hoist, manual hoists, mobility aids, different chairs, large text devices, reading aids, scales and various different wheelchairs and mobility scooters.
• There are various accessible showers and baths in the rear sections.
• Lighting levels are adjustable.

You are on Demonstration Room - Bath Section. Skip to the next section.

Demonstration Room - Bath Section

• There is an adjoining bathroom section with 2 baths.
• There is an overhead hoist which covers both baths.
• There is also a mobile hoist and wet chair.
• The lower bath is 49cm high and the higher bath is 56cm high.
• The bath room section dimensions are 280cm x 370cm.
• Lighting levels are medium.

You are on Demonstration Room - Shower Section. Skip to the next section.

Demonstration Room - Shower Section

• The rear shower section offers various wheel-in shower types.
• Some have level access, others have a shallow lip or an easy ramp can overcome this.
• There are some with drop down chairs available.
• There are also 2 different wetside wheelchairs to borrow.
• There is a walk-in bathtub available.
• The shower section dimensions are 190cm x 540cm.
• Lighting levels are bright.

You are on Kitchen. Skip to the next section.

Kitchen

• The accessible kitchen is located towards the rear of the building.
• There is level access from the main entrance.
• The kitchen offers a lowered sink and lowered cooker hob.
• There is also lower worktops and lower drawers and cupboards along with standard height cupboards and worktops.
• There is clear manouvering space for a wheelchair throughout.

You are on Mobility Garden. Skip to the next section.

Mobility Garden

• The mobility garden is located to the left of the building.
• There are a range of surfaces including paving slabs, concrete, cobbles, grass, gravel and tarmac.
• There are ramps available with various gradients from easy to moderate to steep at the top.
• There is a handrail to the right on the main slope and on the left through the garden path.
• There are walkways with shallow or medium steps which offer handrails on both sides.
• The steps are clearly marked.

You are on Toilet with Adaptations (Ground Floor). Skip to the next section.

Toilet with Adaptations (Ground Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • The accessible toilet is 33m (36yd 3in) from the main entrance.
  • The accessible toilet is located on the far side of the ground floor.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 78cm (2ft 7in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 202cm x 200cm (6ft 8in x 6ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is not a dropdown rail.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 103cm (3ft 5in) high.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 77cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 87cm (2ft 10in).

You are on Toilet with Adaptations (Clos-o-mat with Hoist). Skip to the next section.

Toilet with Adaptations (Clos-o-mat with Hoist)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • The accessible toilet is 39m (42yd 1ft) from the main entrance.
  • The accessible toilet is located to the far side of the building.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a hook.
  • The width of the accessible toilet door is 73cm (2ft 5in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 200cm x 200cm (6ft 7in x 6ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • It is a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is a drop down changing bench available.
  • It is fixed to the wall, 160cm in length and 90cm high when extended.

You are on Toilet with Adaptations (Alternative Accessible Toilet). Skip to the next section.

Toilet with Adaptations (Alternative Accessible Toilet)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • The accessible toilet is 38m (41yd 1ft) from the main entrance.
  • The accessible toilet is located at the rear of the venue, to the right of the Clos-o-mat accessible toilet and hoist.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 78cm (2ft 7in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 190cm x 190cm (6ft 3in x 6ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 125cm (4ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • It is a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Toilet with Adaptations (First Floor). Skip to the next section.

Toilet with Adaptations (First Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • The accessible toilet is 3m (3yd 10in) from the stair lift.
  • The accessible toilet is located on the first floor, outside the conference room.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 158cm x 200cm (5ft 2in x 6ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 87cm (2ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 107cm (3ft 6in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 89cm (2ft 11in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Male Toilet(s) View
  • Lighting levels are low.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located at the far side of the ground floor.
  • Unisex toilets are 33m (36yd 3in) from the main entrance.
  • Inside the venue, there is level access to the unisex toilet.
• Baby Change Facilities View
  • An ambulant toilet cubicle with wall mounted grab rails is available.
• Access to Standard Shared Toilet(s) View
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.