You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include disability services, meeting rooms, conference suite, demonstration areas, mobility shop.
• Services / facilities within the grounds include the Angela Blenkinsop mobility garden.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town or city.
• This venue is situated in Newcastle upon Tyne.
• The venue is situated on a road which has a steep gradient.
• The nearest mainline station is Manors.

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• Comments View
  • The nearest Metro Station is South Gosforth.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 6 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 320cm x 500cm (10ft 6in x 16ft 5in).
  • The nearest designated bay is 17m (18yd 1ft) from the main entrance.
  • The furthest designated bay is 38m (41yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • A service call for assistance is available from within the car park.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The bell is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open automatically.
• The doors are single width.
• The door opening is 103cm (3ft 5in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically.
  • The doors are single width.
  • The door opening is 111cm (3ft 8in) wide.

You are on Outside Access (Rear Entrance - First Floor). Skip to the next section.

Outside Access (Rear Entrance - First Floor)

• This information is for the entrance located to the rear of the building.
• There is not level access into the venue.
• The main door(s) open towards you (pull).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 87cm (2ft 10in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 87cm (2ft 10in) wide.
• Comments View
  • This is a fire exit, so the door can only be opened from the inside.
  • It can, however, be used to give direct access to the conference room on the first floor if requested.

You are on Level Change (Rear Entrance - First Floor). Skip to the next section.

Level Change (Rear Entrance - First Floor)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up from the gardens to the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp or slope is 155cm (5ft 1in).

You are on Reception. Skip to the next section.

Reception

• The desk is 6m (6yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Comments View
  • The details here are for the stairs on the opposite side of the building to reception.
  • There is a stair lift fitted on this staircase.
  • Please see the relevant lift section for more details.

You are on Other Floors (Rear Stairs). Skip to the next section.

Other Floors (Rear Stairs)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 14 steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is not a landing.
  • The lighting levels are bright.
• Comments View
  • The details here are for the stairs next to the platform lift in the far corner of the building from the main entrance.
  • A stair lift is fitted on these stairs.
  • Please see the relevant lift section for more details.
  • There is an identical staircase, also with a stair lift fitted, close to these stairs, except the handrail is on the left hand side going up.

You are on Lift (Stairs). Skip to the next section.

Lift (Stairs)

• There is a lift for public use.
• The lift is located on the stairs opposite reception.
• The lift is a stair lift.
• The floors which are accessible by this lift are G-1.
• The lift is 25m (27yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The lighting level in the lift is medium.

You are on Lift (Rear Stairs). Skip to the next section.

Lift (Rear Stairs)

• There is a lift for public use.
• The lift is located on the stairs next to the platform lift.
• The lift is a stair lift.
• The floors which are accessible by this lift are G-1.
• The lift is 60m (65yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.

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• Comments View
  • There is a similar stair lift on the alternative rear stairs which offers transfer space on the right.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the far corner of the building.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-1.
• The lift is 55m (60yd 5in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 72cm (2ft 4in).
• The dimensions of the lift are 70cm x 115cm (2ft 4in x 3ft 9in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • There is a flip down chair available which is 49cm high.

You are on Demonstration Room. Skip to the next section.

Demonstration Room

• The demonstation room is located towards the rear of the building.
• There is level access from the main entrance.
• It is 35m from the main entrance.
• The door is 83cm wide and entry is by staff accompanyment.
• There are various types of equipment including a bed with overhead hoist, manual hoists, mobility aids, different chairs, large text devices, reading aids, scales and various different wheelchairs and mobility scooters.
• There are various accessible showers and baths in the rear sections.
• Lighting levels are adjustable.

You are on Demonstration Room - Bath Section. Skip to the next section.

Demonstration Room - Bath Section

• There is an adjoining bathroom section with 2 baths.
• There is an overhead hoist which covers both baths.
• There is also a mobile hoist and wet chair.
• The lower bath is 49cm high and the higher bath is 56cm high.
• The bath room section dimensions are 280cm x 370cm.
• Lighting levels are medium.

You are on Demonstration Room - Shower Section. Skip to the next section.

Demonstration Room - Shower Section

• The rear shower section offers various wheel-in shower types.
• Some have level access, others have a shallow lip or an easy ramp can overcome this.
• There are some with drop down chairs available.
• There are also 2 different wetside wheelchairs to borrow.
• There is a walk-in bathtub available.
• The shower section dimensions are 190cm x 540cm.
• Lighting levels are bright.

You are on Kitchen. Skip to the next section.

Kitchen

• The accessible kitchen is located towards the rear of the building.
• There is level access from the main entrance.
• The kitchen offers a lowered sink and lowered cooker hob.
• There is also lower worktops and lower drawers and cupboards along with standard height cupboards and worktops.
• There is clear manouvering space for a wheelchair throughout.

You are on Mobility Garden. Skip to the next section.

Mobility Garden

• The mobility garden is located to the left of the building.
• There are a range of surfaces including paving slabs, concrete, cobbles, grass, gravel and tarmac.
• There are ramps available with various gradients from easy to moderate to steep at the top.
• There is a handrail to the right on the main slope and on the left through the garden path.
• There are walkways with shallow or medium steps which offer handrails on both sides.
• The steps are clearly marked.

You are on Accessible Toilet (Ground Floor). Skip to the next section.

Accessible Toilet (Ground Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • The accessible toilet is 33m (36yd 3in) from the main entrance.
  • The accessible toilet is located on the far side of the ground floor.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 78cm (2ft 7in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 202cm x 200cm (6ft 8in x 6ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is not a dropdown rail.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 103cm (3ft 5in) high.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 77cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 87cm (2ft 10in).

You are on Accessible Toilet (Clos-o-mat with Hoist). Skip to the next section.

Accessible Toilet (Clos-o-mat with Hoist)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • The accessible toilet is 39m (42yd 1ft) from the main entrance.
  • The accessible toilet is located to the far side of the building.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a hook.
  • The width of the accessible toilet door is 73cm (2ft 5in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 200cm x 200cm (6ft 7in x 6ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • It is a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is a drop down changing bench available.
  • It is fixed to the wall, 160cm in length and 90cm high when extended.

You are on Accessible Toilet (Alternative Accessible Toilet). Skip to the next section.

Accessible Toilet (Alternative Accessible Toilet)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • The accessible toilet is 38m (41yd 1ft) from the main entrance.
  • The accessible toilet is located at the rear of the venue, to the right of the Clos-o-mat accessible toilet and hoist.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 78cm (2ft 7in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 190cm x 190cm (6ft 3in x 6ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 125cm (4ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • It is a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Accessible Toilet (First Floor). Skip to the next section.

Accessible Toilet (First Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • The accessible toilet is 3m (3yd 10in) from the stair lift.
  • The accessible toilet is located on the first floor, outside the conference room.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 158cm x 200cm (5ft 2in x 6ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 87cm (2ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 107cm (3ft 6in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 89cm (2ft 11in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Male Toilet(s) View
  • Lighting levels are low.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located at the far side of the ground floor.
  • Unisex toilets are 33m (36yd 3in) from the main entrance.
  • Inside the venue, there is level access to the unisex toilet.
• Baby Change Facilities View
  • An ambulant toilet cubicle with wall mounted grab rails is available.
• Access to Standard Shared Toilet(s) View
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.