You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include East End Community Hub and Library.
• Related link East End Community Hub and Library.
• Http://www.disabledgo.com/access-guide/newcastle-city-council/east-end-library-2

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Manors.

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• Comments View
  • The nearest Metro station is Byker.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 350cm x 450cm (11ft 6in x 14ft 9in).
  • The nearest Blue Badge bay is 15m (16yd 1ft) from the Car Park Entrance.
  • The furthest Blue Badge bay is 30m (32yd 2ft) from the Car Park Entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Comments View
  • The designated parking bays have a block paved surface.
  • There is limited free parking unless you are a Blue Badge Holder.

You are on Outside Access (Hadrian Square Entrance). Skip to the next section.

Outside Access (Hadrian Square Entrance)

• This information is for the entrance located on Hadrian Square.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 160cm (5ft 3in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 150cm (4ft 11in).

You are on Level Change (Hadrian Square Entrance). Skip to the next section.

Level Change (Hadrian Square Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the left hand side in front of the building.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 4 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does not bypass the step(s).

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located next to the car park.
• There is not level access into the venue.
• The main door(s) open(s) automatically (towards you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The door(s) is / are single.
  • The width of the door opening is 80cm (2ft 7in).
• Comments View
  • There is also a revolving door at this entrance located adjacent to the automatic door.

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Reception. Skip to the next section.

Reception

• The desk is 5m (5yd 1ft) from the car park entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk has a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are varied.

You are on Restaurant Bar Internal (Vending machine seating area). Skip to the next section.

Restaurant Bar Internal (Vending machine seating area)

• Once inside, there is level access to the service.
• There is not a lowered section at the service counter.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• All chairs have armrests.
• The nearest table is 25m (27yd 1ft) from the Car Park Entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 70cm (2ft 4in).

You are on Swimming Pool (Main Pool). Skip to the next section.

Swimming Pool (Main Pool)

• There is level access from the changing area to the swimming pool.
• There is a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are steps into the swimming pool.
• There are 5 steps.
• The steps do have handrails.
• The handrails are on both sides.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • There main pool can be divded into two.

You are on Swimming Pool (Studio Pool). Skip to the next section.

Swimming Pool (Studio Pool)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are steps into the swimming pool.
• There are 5 steps.
• The steps do have handrails.
• The handrails are on both sides.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • The studio pool is depth adjustable with a floor that can be raised and lowered.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located next to the reception and car park entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is approximately 4m (4yd 1ft) from the car park entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 140cm x 160cm (4ft 7in x 5ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 10m (10yd 2ft) from the lift.
  • There is level access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are double.
  • The doors are heavy.
  • The opening is 130cm (4ft 3in) wide.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • Equipment suitable for mobility or sensory impaired users includes free weights, hand bike and pulley.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Accessible Toilet (Wet Side Changing Room). Skip to the next section.

Accessible Toilet (Wet Side Changing Room)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 25m (27yd 1ft) from the car park entrance.
  • The accessible toilet is located at the rear of the changing area.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 185cm x 200cm (6ft 1in x 6ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 105cm (3ft 5in) high.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is poor.
  • The contrast between the drop down rails and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • There is 85cm wide door that connects the accessible changing room (Wet Side) to the accessible toilet (Wet Side).
  • The ceiling tracking hoist covers both the accessible changing room and accessible toilet.

You are on Accessible Changing Room (Wet Side Changing Room). Skip to the next section.

Accessible Changing Room (Wet Side Changing Room)

• There are accessible changing rooms available.
• The accessible changing room is located at the rear of the changing area.
• The facility is 25m (27yd 1ft) from the car park entrance.
• The door opens outwards.
• The width of the door is 88cm (2ft 11in).
• The door is locked by a lever twist.
• The dimensions of the accessible changing room are 185cm x 275cm (6ft 1in x 9ft).
• There is not a locker within the accessible changing room.
• The accessible changing room has a ceiling tracking hoist.
• There is a changing bench.
• The facility changing bench is free standing.
• The facility changing bench height is adjustable.
• The length of the bench is 130cm (4ft 3in).
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head and a flip down seat.
• The height of the seat is 57cm (1ft 10in).

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• Comments View
  • There is 85cm wide door that connects the accessible changing room (Wet Side) to the accessible toilet (Wet Side).
  • The ceiling tracking hoist covers both the accessible changing room and accessible toilet.

You are on Accessible Toilet (First Floor). Skip to the next section.

Accessible Toilet (First Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 5m (5yd 1ft) from the lift.
  • The accessible toilet is located on the first floor corridor.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 150cm x 195cm (4ft 11in x 6ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is poor.
  • The contrast between the drop down rails and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Accessible Changing Room (First Floor). Skip to the next section.

Accessible Changing Room (First Floor)

• There are accessible changing rooms available.
• The accessible changing room is located on the first floor.
• The facility is 4m (4yd 1ft) from the lift.
• The door opens outwards.
• The width of the door is 88cm (2ft 11in).
• The door is locked by a lever twist.
• The dimensions of the accessible changing room are 190cm x 244cm (6ft 3in x 8ft).
• There is not a locker within the accessible changing room.
• There is a changing bench.
• The facility changing bench is wall mounted.
• The facility changing bench height is fixed.
• The length of the bench is 90cm (2ft 11in).
• There is a wheel in shower.
• The facilities available in the accessible shower are handrails and a flip down seat.
• The height of the seat is 58cm (1ft 11in).

You are on Standard Changing Room (Wet Side). Skip to the next section.

Standard Changing Room (Wet Side)

• There are standard changing rooms available.
• The standard changing room is 18m (19yd 2ft) from the car park entrance.
• The standard changing room is 12m (13yd 4in) from the reception desk.
• The standard changing room is 5m (5yd 1ft) from the swimming pools.
• The standard changing rooms are located ahead after the reception.
• There is not level access to the standard changing rooms.
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Level Change (Wet Side Changing Rooms). Skip to the next section.

Level Change (Wet Side Changing Rooms)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the facilities.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.
• The ramp does not have handrails.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the main foyer.
  • The female toilet(s) is/are approximately 18m (19yd 2ft) from the car park entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the main foyer.
  • The male toilet(s) is/are approximately 3m (3yd 10in) from the car park entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.
• Comments View
  • The lighting is ultra violet.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.