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Grainger Town Multi-Storey Car Park

Waterloo Square, Newcastle upon Tyne, NE1 4DP

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Access Guide

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Opening Times

  • Monday 06:00 - 00:00.
  • Tuesday 06:00 - 00:00.
  • Wednesday 06:00 - 00:00.
  • Thursday 06:00 - 00:00.
  • Friday 06:00 - 00:00.
  • Saturday 06:00 - 00:00.
  • Sunday 06:00 - 00:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Newcastle.
  • The nearest Metro Station is Central Station.

Public Car Park

  • Car Park View
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park type is multi storey.
    • The car park surface is concrete.
    • This car park has 14 levels.
    • There is/are 9 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 343cm x 556cm (11ft 3in x 18ft 3in).
  • Paying View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Exiting the Car Park View
    • Access from the car park is via automatic doors.
  • Comments View
    • Blue Badge bays are located on levels 2 and 3.

Lift (All Levels)

  • There is a lift for public use.
  • The lift is located at the right hand side of the building.
  • The lift is a standard lift.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
  • The lift is approximately 2m (2yd 7in) from the exit to the Discovery Museum and Dance City.
  • Staff do not need to be notified for use of the lift.

Lift (Levels G, 2 and Odd Numbers)

  • There is a lift for public use.
  • The lift is located to the left hand side of the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 2, 3, 5, 7, 9, 11, 13.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
  • The lift is approximately 3m (3yd 10in) from the exit to Waterloo Square.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 132cm x 150cm (4ft 4in x 4ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 2, 3, 5, 7, 9, 11 and 13.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Comments View
    • There are 7 steps between G and 2.
    • There is a similar set of stairs at the right hand side of the car park with 9 steps between floors and giving access to all levels (shown in photographs 5 and 6).

Lift (Platform Lift Levels 1 to 2)

  • There is a lift for public use.
  • The lift is located to the centre of the car park on levels 1 and 2.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are 1 and 2.
  • The platform lift accesses a small level change.
  • Wall mounted information boards are not provided at lift landings.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 81cm (2ft 8in).
  • The dimensions of the lift are 83cm x 130cm (2ft 9in x 4ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The controls for the lift are within 80cm - 85cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is moderate to good.

Level Change (Levels 1 to 2)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the centre of the car park, leading between levels 1 and 2.
  • There is/are 8 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does not bypass the step(s).
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • The lift does not bypass the ramp/slope.

Level Change (Level 2 to Exit to Waterloo Square)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp/slope is 120cm (3ft 11in).

Pedestrian Exit (To Waterloo Square)

  • Pedestrian Exit View
    • This information is for the pedestrian exit located on level 2, at the front left of the building, leading to Waterloo Square.
    • There is step-free access at this exit.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 150cm.

Level Change (Level 2 to Exit to Discovery Museum and Dance City)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading from level 2 to the staircase, lift and exit to the Discovery Museum and Dance City.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Pedestrian Exit (To Discovery Museum and Dance City)

  • Pedestrian Exit View
    • This information is for the pedestrian exit located on level 2 of the car park, at the right hand side of the building, opposite Dance City.
    • There is ramped/sloped or stepped access at this exit.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 84cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
  • Ramp/Slope View
    • The ramp/slope is located leading from level 2 of the car park to the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The lighting levels at the ramp/slope are moderate to good.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 17cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • The lighting levels at the step(s) are moderate to good.

Accessible Toilet (Female - Left Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the Platform Lift Levels 1 to 2.
    • This accessible toilet is located on level 1, to the right as you exit the lift area.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is not a shared toilet.
    • There are separate female and male accessible toilets.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 144cm x 210cm (4ft 9in x 6ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 103cm (3ft 5in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Accessible Toilet (Male - Right Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the Platform Lift Levels 1 to 2.
    • This accessible toilet is located on level 1 to the right as you exit the platform lift area.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is not a shared toilet.
    • There are separate female and male accessible toilets.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 144cm x 210cm (4ft 9in x 6ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located on level 1, to the right as you exit the Platform Lift Levels 1 to 2.
  • The parent and baby room is approximately 5m from the Platform Lift Levels 1 to 2.
  • There is step-free access to the parent and baby room, via lift.
  • Staff do not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 89cm (2ft 11in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 74cm.
  • The wash basin tap type is twist/turn.
  • There is/are not chair(s) in the parent and baby room.
  • There is a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are low to moderate.

Standard Toilet(s)

  • The accessible toilets are also used as the female and male standard toilets.