Skip to main content

Haymarket Bus Station

Haymarket, Percy Street, Newcastle Upon Tyne, NE1 7PF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The nearest National Rail station is Newcastle.

Opening Times

  • The venue is open 24hrs.

Parking

  • The venue does not have its own car park.

Outside Access (Haymarket Bus Station Entrance)

  • This information is for the entrance located at the side of the bus station on Haymarket Lane.
  • There is level access into the venue.
  • There are no doors at this entrance.

Outside Access (Marks & Spencer Entrance)

  • This information is for the entrance located at the side of the bus station near the Eldon Square car park.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • Comments View
    • There are 160cm wide double automatic doors leading directly in from Marks & Spencer which connects to intu Eldon Square Shopping Centre.

Outside Access (Boarding Bay Entrances)

  • This information is for the entrance located leading out to the bus station stances.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are single width.
  • The door opening is 85cm (2ft 9in) wide.
  • Comments View
    • All bays have identical doors.
    • There is near level access to board lowering buses, with built-in ramps available.

Reception (Information Desk)

  • The desk is 9m (9yd 2ft) from the Marks & Spencer entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments View
    • There is a heavy 85cm wide door which opens towards you to access the office.
  • Opening Times View
    • Monday 08:00 - 18:00.
    • Tuesday 08:00 - 18:00.
    • Wednesday 08:00 - 18:00.
    • Thursday 08:00 - 18:00.
    • Friday 08:00 - 18:00.
    • Saturday 08:00 - 18:00.
    • Sunday 10:30 - 16:30.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music/noise.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There are Bays L to Y and all have automatic doors which allow access to the buses on the stand.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.