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Haymarket Bus Station

Haymarket, Percy Street, Newcastle Upon Tyne, NE1 7PF

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Access Guide

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Location

  • The nearest National Rail station is Newcastle.

Opening Times

  • The venue is open 24hrs.

Parking

  • The venue does not have its own car park.

Outside Access (Haymarket Bus Station Entrance)

  • This information is for the entrance located at the side of the bus station on Haymarket Lane.
  • There is level access into the venue.
  • There are no doors at this entrance.

Outside Access (Marks & Spencer Entrance)

  • This information is for the entrance located at the side of the bus station near the Eldon Square car park.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • Comments View
    • There are 160cm wide double automatic doors leading directly in from Marks & Spencer which connects to intu Eldon Square Shopping Centre.

Outside Access (Boarding Bay Entrances)

  • This information is for the entrance located leading out to the bus station stances.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are single width.
  • The door opening is 85cm (2ft 9in) wide.
  • Comments View
    • All bays have identical doors.
    • There is near level access to board lowering buses, with built-in ramps available.

Reception (Information Desk)

  • The desk is 9m (9yd 2ft) from the Marks & Spencer entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments View
    • There is a heavy 85cm wide door which opens towards you to access the office.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music/noise.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There are Bays L to Y and all have automatic doors which allow access to the buses on the stand.

Toilet with Adaptations

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.