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Haymarket Metro Station

Haymarket, Newcastle upon Tyne, NE1 7AS

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Newcastle Central.

Opening Times (Haymarket Metro Station)

  • The venue is open 24hrs.

Opening Times (Travel Information Kiosk)

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday 08:00 - 18:00.
  • Sunday 08:00 - 18:00.

Parking

  • The venue does not have its own car park.

Outside Access (Percy Street Entrance)

  • This information is for the entrance located on Percy Street.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 350cm (11ft 6in) wide.

Level Change (Percy Street Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (St Mary's Place Entrance)

  • This information is for the entrance located on St Mary's Place.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 510cm (16ft 9in) wide.

Level Change (St Mary's Place Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.

Outside Access (Northumberland Street Entrance)

  • This information is for the entrance located on Northumberland Street.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 380cm (12ft 6in) wide.

Level Change (Northumberland Street Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Other Floors

  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G-(-1).
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are clearly marked.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the wider ticket barrier.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-(-1).
  • The lift is 17m (18yd 1ft) from the Percy Street entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 125cm x 145cm (4ft 1in x 4ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Train Station

  • There are generally 3 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 18:00 - 07:30 (Mon - Sat) 16:00 - 09:00 (Sun).
  • There is a ticket office.
  • The ticket office is located to the left of the Percy Street entrance.
  • The ticket office is 6m (6yd 1ft) from the Percy Street entrance.
  • The train companies operating from within this station are Nexus.
  • The train companies that operate within this station include:.
  • Please click here for access information for Nexus.
  • There is not a taxi rank at the station.
  • Shops and services within the station include an estate agents, e-cigarette shop, bookmakers, barbers and noodle bar.
  • All key concourse shops and services have level access.
  • There are 2 platform(s) in the station.
  • The platform(s) which has/have level access is / are 1, 2.
  • The platform(s) accessed by lift is / are 1, 2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1, 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1, 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • Comments View
    • Staffing of station:
    • Monday to Friday: 07:30 to 18:00 intermittent
    • Saturday and Sunday: 09:00 to 16:00 intermittently.