You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Newcastle Central.

You are on Opening Times (Haymarket Metro Station). Skip to the next section.

Opening Times (Haymarket Metro Station)

• The venue is open 24hrs.

You are on Opening Times (Travel Information Kiosk). Skip to the next section.

Opening Times (Travel Information Kiosk)

• Monday 08:00 - 18:00.
• Tuesday 08:00 - 18:00.
• Wednesday 08:00 - 18:00.
• Thursday 08:00 - 18:00.
• Friday 08:00 - 18:00.
• Saturday 08:00 - 18:00.
• Sunday 08:00 - 18:00.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Intu Eldon Square.
  • The car park is located on the B1307.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Percy Street Entrance). Skip to the next section.

Outside Access (Percy Street Entrance)

• This information is for the entrance located on Percy Street.
• There is not level access into the venue.
• There are no doors at this entrance.
• The door opening is 350cm (11ft 6in) wide.

You are on Level Change (Percy Street Entrance). Skip to the next section.

Level Change (Percy Street Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Outside Access (St Mary's Place Entrance). Skip to the next section.

Outside Access (St Mary's Place Entrance)

• This information is for the entrance located on St Mary's Place.
• There is not level access into the venue.
• There are no doors at this entrance.
• The door opening is 510cm (16ft 9in) wide.

You are on Level Change (St Mary's Place Entrance). Skip to the next section.

Level Change (St Mary's Place Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• There is a level landing at the top of the ramp.
• The ramp does not have handrails.

You are on Outside Access (Northumberland Street Entrance). Skip to the next section.

Outside Access (Northumberland Street Entrance)

• This information is for the entrance located on Northumberland Street.
• There is not level access into the venue.
• There are no doors at this entrance.
• The door opening is 380cm (12ft 6in) wide.

You are on Level Change (Northumberland Street Entrance). Skip to the next section.

Level Change (Northumberland Street Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G-(-1).
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the wider ticket barrier.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-(-1).
• The lift is 17m (18yd 1ft) from the Percy Street entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 125cm x 145cm (4ft 1in x 4ft 9in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 3 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 18:00 - 07:30 (Mon - Sat) 16:00 - 09:00 (Sun).
• There is a ticket office.
• The ticket office is located to the left of the Percy Street entrance.
• The ticket office is 6m (6yd 1ft) from the Percy Street entrance.
• The train companies operating from within this station are Nexus.
• The train companies that operate within this station include:.
• Please click here for access information for Nexus.
• There is not a taxi rank at the station.
• Shops and services within the station include an estate agents, e-cigarette shop, bookmakers, barbers and noodle bar.
• All key concourse shops and services have level access.
• There are 2 platform(s) in the station.
• The platform(s) which has/have level access is / are 1, 2.
• The platform(s) accessed by lift is / are 1, 2.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1, 2.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1, 2.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.

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• Comments View
  • Staffing of station:
  • Monday to Friday: 07:30 to 18:00 intermittent
  • Saturday and Sunday: 09:00 to 16:00 intermittently.