Access Guide
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Newcastle Central.
Opening Times
- The venue is open 24hrs.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Elsington Road.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue on Eslington Road.
- There is not level access into the venue.
- There are no doors at this entrance.
- The door opening is 360cm (11ft 10in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the path leading to the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Train Station
- There are generally 2 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between all hours Saturday and Sunday.
- There is not a ticket office.
- The train companies operating from within this station are Nexus.
- The train companies that operate within this station include:.
- Please click here for access information for Nexus.
- There is not a taxi rank at the station.
- Shops and services within the station include Coolaboola Coffee Shop and D & G Metro News.
- All key concourse shops and services have level access.
- There are 1, 2 platform(s) in the station.
- The platform(s) which has/have level access is / are 1, 2.
- The platform(s) accessed by lift is / are 1, 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Wider ticket barriers are available to access platforms.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Lift
- There is a lift for public use.
- The lift is located immediately beyond the ticket barriers.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-(-1).
- The lift is 14m (15yd 11in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 130cm x 146cm (4ft 3in x 4ft 9in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Level Change (Platform 1)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located to the right after the ticket barriers.
- There is / are 15+ step(s) to the area / service.
- The lighting levels at the steps are bright.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
- The lift does bypass the step(s).
Level Change (Platform 2)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located to the left after the ticket barriers.
- There is / are 15+ step(s) to the area / service.
- The lighting levels at the steps are bright.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
- The lift does bypass the step(s).
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water cannot be provided for an assistance dog.
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Comments
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- Staffing of station:
- Mon-Fri 15:00 - 16:00.