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Jesmond Metro Station

Jesmond, Newcastle upon Tyne, NE2 4DX

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Newcastle Central.

Opening Times

  • The venue is open 24hrs.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue on Eslington Road.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 360cm (11ft 10in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between all hours Saturday and Sunday.
  • There is not a ticket office.
  • The train companies operating from within this station are Nexus.
  • The train companies that operate within this station include:.
  • Please click here for access information for Nexus.
  • There is not a taxi rank at the station.
  • Shops and services within the station include Coolaboola Coffee Shop and D & G Metro News.
  • All key concourse shops and services have level access.
  • There are 1, 2 platform(s) in the station.
  • The platform(s) which has/have level access is / are 1, 2.
  • The platform(s) accessed by lift is / are 1, 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Lift

  • There is a lift for public use.
  • The lift is located immediately beyond the ticket barriers.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-(-1).
  • The lift is 14m (15yd 11in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 130cm x 146cm (4ft 3in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Level Change (Platform 1)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the right after the ticket barriers.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the step(s).

Level Change (Platform 2)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the left after the ticket barriers.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the step(s).

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.