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Jesmond Pool

St Georges Terrace, Jesmond, Newcastle upon Tyne, NE2 2DL

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Access Guide

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Opening Times

  • Monday 07:00 - 22:00.
  • Tuesday 07:00 - 22:00.
  • Wednesday 07:00 - 22:00.
  • Thursday 07:00 - 22:00.
  • Friday 07:00 - 22:00.
  • Saturday 08:00 - 19:00.
  • Sunday 08:00 - 19:00.

Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in Newcastle upon Tyne.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Newcastle.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the side of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are permanently held open.
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
  • Ramp/Slope View
    • The ramp/slope is located to the front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 120cm (3ft 11in).

Reception

  • The desk/counter is 1m (3ft 3in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • There is a clearly marked medium height step surrounding the entire swimming pool (photograph 2).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B-G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are B-G-1.
  • The lift is approximately 4m (4yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the basement level.
    • The fitness suite is 3m (3yd 10in) from the lift.
    • There is step free access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are single.
    • The doors are permanently held open.
    • The opening is 85cm wide.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes multi-gym and squat rack.
    • A portable hearing loop is not available for induction.
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • Part of the gym is located on the ground floor next to the pool (photographs 5 and 6).

Standard Changing Room (Male)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the main entrance.
  • The standard changing room(s) is/are approximately 4m (4yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 1m (3ft 3in) from the swimming pool.
  • The standard changing room(s) surveyed is/are located opposite reception.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Accessible Shower (Standard Changing Room - Male)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located in the standard male changing room accessible toilet.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 53cm (1ft 9in).
  • There is level access to the services from the accessible shower facilities.
  • Comments View
    • There is a similar accessible shower available in the standard female changing room accessible toilet.

Accessible Toilet (Standard Changing Room - Male)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
    • This accessible toilet is located in the standard male changing room.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • Separate female and male accessible toilets are available in the changing rooms.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 215cm x 240cm (7ft 1in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 95cm (3ft 1in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There is a similar accessible toilet located in the female standard changing rooms.

Standard Toilet(s) (Basement)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.