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JET

81 Adelaide Terrace, Benwell, Newcastle upon Tyne, NE4 8BB

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Blaydon.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 80cm (2ft 7in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are medium.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are medium.

Advisor Room

  • The Advisor Room is on the first floor, to the right as you exit the stairs.
  • Access to the advisor room is via a single door.
  • The door opens away from you (push).
  • The door is heavy.
  • The width of the door opening is 76cm.

IT Suite

  • The IT Suite is on the second floor to the right as you exit the stairs.
  • Access to the IT suite is via a single door.
  • The door opens away from you (push).
  • The door is heavy.
  • The width of the door opening is 71cm.
  • The height of the computer desks is 75cm.
  • The chairs are height adjustable.

Meeting Room

  • The Meeting Room is on the second floor, to the right as you exit the stairs.
  • Access to the meeting room is via a single door.
  • The door opens away from you (push).
  • The door is heavy.
  • The width of the door opening is 71cm.
  • The height of the desks in the meeting room is 72cm.
  • There are chairs without armrests.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are not available.