You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a community centre, children's centre, a walk-in centre, healthy living centre, a gymnasium and a cafe.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Blaydon.

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• Comments View
  • The nearest Metro Station is St James.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 19:30.
• Tuesday 08:00 - 19:30.
• Wednesday 08:00 - 20:00.
• Thursday 08:00 - 19:30.
• Friday 08:00 - 18:00.
• Saturday 09:00 - 13:00.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the right of the centre entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 340cm x 420cm (11ft 2in x 13ft 9in).
  • The nearest designated bay is 10m (10yd 2ft) from the main entrance.
  • The furthest designated bay is 12m (13yd 4in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does have to cross a road.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open automatically (towards you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The doors are double width.
  • The door opening is 148cm (4ft 10in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• The ramp does not have handrails.

You are on Reception. Skip to the next section.

Reception

• The desk is 2m (2yd 7in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk has a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does play background music/noise.
• Music/noise is played in certain areas, at various times.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Garden Area. Skip to the next section.

Garden Area

• There is a moderate ramp with no handrails leading up to the garden area.
• There are 8 deep steps with handrails on both sides leading up to the garden area.
• The ramp bypasses the steps.

You are on Outside Access (Liz's Cafe Entrance). Skip to the next section.

Outside Access (Liz's Cafe Entrance)

• This information is for the entrance located to the left of the main entrance.
• There is level access into the venue.
• There are no doors at this entrance.
• The door opening is 218cm (7ft 2in) wide.

You are on Inside Access (Liz's Cafe). Skip to the next section.

Inside Access (Liz's Cafe)

• There is level access to the service.
• This venue does play background music/noise.
• Music/noise is played behind the service counter.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Restaurant Bar Internal (Liz's Cafe). Skip to the next section.

Restaurant Bar Internal (Liz's Cafe)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the service counter.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 2m (2yd 7in) from the cafe entrance.
• The distance between the floor and the lowest table is 63cm (2ft 1in).
• The distance between the floor and the highest table is 63cm (2ft 1in).
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • Plastic cups, cutlery and drinking straws are avaliable on request.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the foyer to the left of the reception desk.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 4m (4yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 106cm x 138cm (3ft 6in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 1m (3ft 3in) from the first floor lift.
  • There is step free access to the fitness suite.
  • Level access is by lift.
  • There are not doors into the fitness suite.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is by the company.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Comments View
  • The Fitness Suite is open:
  • Monday : 8am – 7.30pm
  • Tuesday: 8am – 7.30pm
  • Wednesday: 8am – 8pm
  • Thursday: 8am – 7.30pm
  • Friday: 8am – 6pm
  • Saturday: 9am – 1pm.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There are standard changing rooms available.
• The standard changing room is 12m (13yd 4in) from the main entrance.
• The standard changing room is 10m (10yd 2ft) from the reception desk.
• The standard changing rooms are located within the male and female standard toilets area.
• There is level access to the standard changing rooms.
• Shower facilities are available within the changing room(s).
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a deep step.

You are on Accessible Shower. Skip to the next section.

Accessible Shower

• Accessible shower facilities are available.
• The showers are located within the accessible toilet.
• The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a flip down seat.
• The height of the seat is 53cm (1ft 9in).
• There is level access to the services from the shower facilities.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text, pictorial and Braille signage on or near the toilet door.
  • The accessible toilet is 11m (12yd 1in) from the main entrance.
  • The accessible toilet is located on the left as you enter the main corridor.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 158cm x 195cm (5ft 2in x 6ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 65cm (2ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 115cm (3ft 9in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the left hand side of the right hand corridor.
  • The female toilet(s) is/are approximately 16m (17yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located at the rear of the main corridor on the right.
  • The male toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the male and female standard toilet area.
  • The height of the baby change table once extended is 89cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located at the side and back of the building.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are available.