You are on Introduction. Skip to the next section.

Introduction

• Related link Newcastle Central Station.
• Https://www.accessable.co.uk/newcastle-city-council/access-guides/newcastle-central-station

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Newcastle.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Newcastle Central.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
  • The name of the car park is Newcastle Central Station.
  • The car park is located off Neville Street.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Central Station Entrance). Skip to the next section.

Outside Access (Central Station Entrance)

• This information is for the entrance located within Newcastle Station.
• There is level access into the venue.
• The main doors open (no doors).
• The door opening is 120cm (3ft 11in) wide.

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• Comments View
  • Please see the Newcastle Station guide for further access details regarding this entrance.

You are on Outside Access (Neville Street Entrance). Skip to the next section.

Outside Access (Neville Street Entrance)

• This information is for the entrance located leading from the main road to the concourse.
• There is not level access into the venue.
• The main doors open (no doors).
• The door opening is 400cm (13ft 1in) wide.

You are on Level Change (Neville Street Entrance). Skip to the next section.

Level Change (Neville Street Entrance)

• There are steps to access this area / service.
• The steps are located ahead as you enter.
• There is / are 15+ step(s) to the area / service.
• Lighting levels at the steps are medium.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Outside Access (Grainger Street Entrance). Skip to the next section.

Outside Access (Grainger Street Entrance)

• This information is for the entrance located leading from the main road to the concourse.
• There is not level access into the venue.
• The main doors open (no doors).
• The door opening is 350cm (11ft 6in) wide.

You are on Level Change (Grainger Street Entrance). Skip to the next section.

Level Change (Grainger Street Entrance)

• There are steps to access this area / service.
• The steps are located ahead as you enter.
• There is / are 15+ step(s) to the area / service.
• Lighting levels at the steps are medium.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• Motorised scooters are not welcomed in public parts of the venue.
• Lighting levels are medium.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G-1.
  • The escalators steps are not clearly marked.
  • The head and foot of the escalators are clearly marked.
  • The lighting level is medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 10m (32ft 10in) from Central Station entrance.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 140cm x 155cm (4ft 7in x 5ft 1in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 18:00-06:00.
• There is not a ticket office.
• There is a taxi rank at the station.
• The taxi rank is located off Neville Street.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is a wheelchair available to borrow.
  • To borrow a wheelchair, please ask a member of staff.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) accessed by lift is / are 1-2.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1-2.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.