Access Guide
Introduction
- Related link Newcastle Central Station.
- Https://www.accessable.co.uk/newcastle-city-council/access-guides/newcastle-central-station
Location
- The venue is situated within the centre of the city.
- This venue is situated in Newcastle.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Newcastle Central.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
- The name of the car park is Newcastle Central Station.
- The car park is located off Neville Street.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Central Station Entrance)
- This information is for the entrance located within Newcastle Station.
- There is level access into the venue.
- The main doors open (no doors).
- The door opening is 120cm (3ft 11in) wide.
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Comments
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- Please see the Newcastle Station guide for further access details regarding this entrance.
Outside Access (Neville Street Entrance)
- This information is for the entrance located leading from the main road to the concourse.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 400cm (13ft 1in) wide.
Level Change (Neville Street Entrance)
- There are steps to access this area / service.
- The steps are located ahead as you enter.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Outside Access (Grainger Street Entrance)
- This information is for the entrance located leading from the main road to the concourse.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 350cm (11ft 6in) wide.
Level Change (Grainger Street Entrance)
- There are steps to access this area / service.
- The steps are located ahead as you enter.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- Motorised scooters are not welcomed in public parts of the venue.
- Lighting levels are medium.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are G-1.
- The escalators steps are not clearly marked.
- The head and foot of the escalators are clearly marked.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 10m (32ft 10in) from Central Station entrance.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 140cm x 155cm (4ft 7in x 5ft 1in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 18:00-06:00.
- There is not a ticket office.
- There is a taxi rank at the station.
- The taxi rank is located off Neville Street.
- There are 2 platform(s) in the station.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Wider ticket barriers are available to access platforms.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is a wheelchair available to borrow.
- To borrow a wheelchair, please ask a member of staff.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) accessed by lift is / are 1-2.
- The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1-2.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.