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New Beginnings North East Ltd

1 The Meadows, Fawdon, Newcastle Upon Tyne, NE3 3NA

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Access Guide

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COVID-19 Information

  • The information in this section was taken in January 2022.
  • There is not a member of staff available at the entrance.
  • There is a hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • The height of the hand sanitisers range between 96cm and 104cm.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at desks/counters.
  • Toilets are available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Blaydon.
  • The nearest Metro Station is Fawdon.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located on Broom Close, at the side of the venue.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 134cm (4ft 5in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 75cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 77cm.
  • Ramp/Slope View
    • The ramp/slope is located at the front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is portable.
    • There is not a level landing at the top of the ramp/slope.
    • Please contact Reception for use of the portable ramp.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 71cm (2ft 4in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located immediately in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 6cm.
    • There is not a/are not handrail(s) at the step(s).

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Kitchen

  • There is level access to the kitchen.
  • Access into the kitchen is via a single width door.
  • The door opens away from you (push).
  • The door is permanently held open.
  • The width of the door opening is 70cm.
  • The height of the kitchen units is 90cm.

N Gage Lounge

  • There is level access to the lounge.
  • Access into the lounge is via a single width door.
  • The door opens away from you (push).
  • The door is heavy.
  • The width of the door opening is 70cm.
  • Facilities in the lounger include sofas, chairs and a coffee table.

N Gage Training Room

  • There is level access to the training room.
  • Access into the training room is via double width doors with a locked leaf.
  • The doors open away from you (push).
  • The doors are heavy.
  • The width of the door opening is 76cm.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.