You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town or city.
• This venue is situated in Newcastle upon Tyne.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Newcastle Central.

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• Comments View
  • The nearest Metro station is Bank Foot.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • The patron does not have to cross a road.
• Comments View
  • The car park is 13m from the venue's entrance.
  • The convenient dropoff point is located in the car park
  • .

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • There are 12 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 400cm x 300cm (13ft 1in x 9ft 10in).
  • The nearest designated bay is 25m (27yd) from the main accessible entrance.
  • The car park does not have a height restriction barrier.
• Comments View
  • The car park has a tarmac surface outside the East Stand, and a loose chippings surface in the area further away.

You are on Outside Access (the West Stand - Corporate and Restaurant Entrance). Skip to the next section.

Outside Access (the West Stand - Corporate and Restaurant Entrance)

• There is not level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 100cm (3ft 3in) wide.

You are on Level Change (the West Stand - Corporate and Restaurant Entrance). Skip to the next section.

Level Change (the West Stand - Corporate and Restaurant Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.

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• Comments View
  • This entrance also has a revolving door next to the accessible entrance.

You are on Outside Access (the East Stand - Main Entrance). Skip to the next section.

Outside Access (the East Stand - Main Entrance)

• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 77cm (2ft 6in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 77cm (2ft 6in) wide.

You are on Level Change (the East Stand - Main Entrance). Skip to the next section.

Level Change (the East Stand - Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance from the car park.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• The width of the ramp or slope is 220cm (7ft 3in).

You are on Outside Access (the Stadium). Skip to the next section.

Outside Access (the Stadium)

• There is not level access into the venue.
• The main doors open (no doors).

You are on Level Change (the Stadium). Skip to the next section.

Level Change (the Stadium)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading into the stadium from the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.

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• Comments View
  • Wheelchair users and people with disabilities, plus a carer, can enter the stadium via one of the 6 exit gates located around the stadium.
  • There are also turnstiles, 52 cm wide, around the stadium.

You are on Outside Access (the East Stand - Club Shop Entrance). Skip to the next section.

Outside Access (the East Stand - Club Shop Entrance)

• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 80cm (2ft 7in) wide.

You are on Level Change (the East Stand - Club Shop Entrance). Skip to the next section.

Level Change (the East Stand - Club Shop Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up from the car park.
• The ramp or slope is moderate.
• The ramp or slope is permanent.

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• Comments View
  • The club shop also contains the ticket office.

You are on Reception (West Stand). Skip to the next section.

Reception (West Stand)

• The reception desk is 5m (16ft 5in) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• Lighting levels are bright.
• There is not a hearing assistance system.

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• Comments View
  • The reception desk has a lowered section.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• Lighting levels are bright.

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• Comments View
  • The photograph shows the concourse underneath the West Stand.

You are on Restaurant Bar Internal (The Hiding Place). Skip to the next section.

Restaurant Bar Internal (The Hiding Place)

• Once inside, there is level access to the service.
• Full table service is not available.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• The distance between the floor and the lowest table is 71cm (2ft 4in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is main means and snacks.

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• Comments View
  • The bar is located on the first floor of the East Stand. It is open to the public, from 12.00 - 00.00 everyday.
  • There is also a room on the ground floor which is opened in the evening, or can be hired out for functions.
  • There is a raised seating area in the bar, accessed via a deep step.

You are on Sports Ground (South Stand). Skip to the next section.

Sports Ground (South Stand)

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• Home Support Seating View
  • Wheelchair users do not have a designated accessible seating area.
• Away Support Seating View
  • Wheelchair users do not have a designated accessible seating area.
• Comments View
  • There is wheelchair seating at the front of the stand.
  • Companions stand next to you.
  • The nearest accessible toilet is 30 metres away, located under the stand.
  • There is a designated section at the edge of the pitch for Under 16 to stand.
  • However, these areas are closed if the wheelchair spaces behind are in use.
  • There is identical wheelchair seating, and Under 16 standing, in the North Stand, except it is uncovered and has no toilets.
  • Spectators using this stand use the toilets in the West Stand.

You are on Sports Ground (West Stand Corporate Area - Level 1). Skip to the next section.

Sports Ground (West Stand Corporate Area - Level 1)

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• Home Support Seating View
  • Wheelchair users do not have a designated accessible seating area.
• Away Support Seating View
  • Wheelchair users do not have a designated accessible seating area.
• Comments View
  • There are wheelchair seating areas in the centre of the stand on this level.
  • A companion can sit beside you.
  • The nearest accessible toilet is 8 metres from these positions, in the corridor behind the seating area.

You are on Sports Ground (East Stand). Skip to the next section.

Sports Ground (East Stand)

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• Home Support Seating View
  • Wheelchair users do not have a designated accessible seating area.
• Away Support Seating View
  • Wheelchair users do not have a designated accessible seating area.
• Comments View
  • There is wheelchair seating next to the pitch in front of the East Stand.
  • Companions can stand next to you.
  • The nearest accessible toilet is 20 metes from this position, in the South Stand.
  • The seating here is accessed via a moderate slope, and there is also a moderate slope to access the toilets from here.

You are on Sports Ground (West Stand). Skip to the next section.

Sports Ground (West Stand)

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• Home Support Seating View
  • Wheelchair users do not have a designated accessible seating area.
• Away Support Seating View
  • Wheelchair users do not have a designated accessible seating area.
• Comments View
  • There is wheelchair seating at the front of the stand.
  • Companions sit next to you.
  • The nearest accessible toilet is 30 metres away, located under the stand.

You are on Sports Ground (West Stand Corporate Area - Level 2). Skip to the next section.

Sports Ground (West Stand Corporate Area - Level 2)

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• Home Support Seating View
  • Wheelchair users do not have a designated accessible seating area.
• Away Support Seating View
  • Wheelchair users do not have a designated accessible seating area.
• Comments View
  • There are wheelchair seating areas at the far ends of the stand on this level.
  • A companion can sit beside you.
  • The nearest accessible toilet is 40 metres from these positions, and is located in the corridor behind the Corporate Boxes.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G - 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Comments View
  • The staircase detailed here is in the East Stand.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G - 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.
• Comments View
  • The staircase detailed here is in the West Stand.

You are on Lift (East Stand). Skip to the next section.

Lift (East Stand)

• There is a lift for public use.
• The lift is located in the foyer.
• The lift is a standard lift.
• The floors which are accessible by this lift are G - 1.
• The lift is 12m (13yd) from accessible entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 140cm x 108cm (4ft 7in x 3ft 7in).
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is bright.

You are on Lift (West Stand). Skip to the next section.

Lift (West Stand)

• There is a lift for public use.
• The lift is located to the left of the reception desk.
• The lift is a standard lift.
• The floors which are accessible by this lift are G - 2.
• The lift is 5m (16ft 5in) from accessible entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 109cm x 132cm (3ft 7in x 4ft 4in).
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet (West Stand Ground Floor). Skip to the next section.

Accessible Toilet (West Stand Ground Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is 40m (43yd 2ft) from the accessible entrance.
  • This accessible toilet is located underneath the stand, at each end.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 180cm x 245cm (5ft 11in x 8ft).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • The tap type is lever.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
• Comments View
  • Wall mounted and drop down rails are available.
  • The details here are for the accessible toilet next to the South Stand.
  • There is an identical toilet at the other end of the stand, except with the transfer space on the right.

You are on Accessible Toilet (West Stand - Level 1). Skip to the next section.

Accessible Toilet (West Stand - Level 1)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is 35m (38yd 10in) from the accessible entrance.
  • This accessible toilet is located in the corridor leading to the wheelchair spaces.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 147cm x 223cm (4ft 10in x 7ft 4in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 77cm (2ft 6in).
  • The tap type is lever.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.
  • The details here are for the accessible toilet in the corridor leading from Due Dieci restaurant.
  • There is an identical toilet on this level next to the Gold Suite North function room, except the transfer space is on the right.
  • There is also an adapted toilet on to ground floor, next to the reception desk. This has the transfer space on the left.

You are on Accessible Toilet (South Stand). Skip to the next section.

Accessible Toilet (South Stand)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is 50m (54yd 2ft) from the accessible entrance.
  • This accessible toilet is located underneath the stand.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 180cm x 240cm (5ft 11in x 7ft 10in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 109cm (3ft 7in).
  • The tap type is lever.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.

You are on Accessible Toilet (East Stand). Skip to the next section.

Accessible Toilet (East Stand)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is 17m (18yd 1ft) from the accessible entrance.
  • This accessible toilet is located in the foyer on the ground floor.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The dimensions of the accessible toilet are 154cm x 152cm (5ft 1in x 4ft 12in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm (2ft 8in).
  • The tap type is lever.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
• Comments View
  • Wall mounted and drop down rails are available.
  • There are also standard toilets, with level access, on the first floor next to the bar.

You are on Accessible Toilet (West Stand Corporate Area - Level 2). Skip to the next section.

Accessible Toilet (West Stand Corporate Area - Level 2)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is 22m (24yd 2in) from the accessible entrance.
  • This accessible toilet is located to the left as you enter the Level 2 corridor.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 190cm x 225cm (6ft 3in x 7ft 5in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 155cm (5ft 1in).
  • The tap type is lever.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.
  • The toilets here are for corporate box and function room users.

You are on Standard Toilet(s) (West Stand Corporate Area - Level 2). Skip to the next section.

Standard Toilet(s) (West Stand Corporate Area - Level 2)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located at either end of the Level 2 corridor.
  • The female toilets are 29m (31yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located at either end of the Level 2 corridor.
  • The male toilets are 31m (33yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are low.
• Comments View
  • The toilets here are for corporate box and function room users.

You are on Standard Toilet(s) (West Stand - Level 1). Skip to the next section.

Standard Toilet(s) (West Stand - Level 1)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the corridor leading to the wheelchair spaces.
  • The female toilets are 38m (41yd 1ft) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the corridor leading to the wheelchair spaces.
  • The male toilets are 38m (41yd 1ft) from the accessible entrance.
  • Lighting levels are bright.
• Comments View
  • The details here are for the accessible toilet in the corridor leading from Due Dieci restaurant.
  • There is an identical toilet on this level next to the Gold Suite North function room, except the transfer space is on the right.
  • There is also an accessible toilet on to ground floor, next to the reception desk. This has the transfer space on the left.

You are on Standard Toilet(s) (East Stand). Skip to the next section.

Standard Toilet(s) (East Stand)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the foyer on the ground floor.
  • The female toilets are 10m (10yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the foyer on the ground floor.
  • The male toilets are 18m (19yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Comments View
  • There are also standard toilets, with level access, on the first floor next to the bar.

You are on Standard Toilet(s) (South Stand). Skip to the next section.

Standard Toilet(s) (South Stand)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located underneath the stand.
  • The female toilets are 45m (49yd 8in) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located underneath the stand.
  • The male toilets are 40m (43yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.

You are on Standard Toilet(s) (West Stand Ground Floor). Skip to the next section.

Standard Toilet(s) (West Stand Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located underneath the stand, at each end.
  • The female toilets are 38m (41yd 1ft) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located underneath the stand, at each end.
  • The male toilets are 38m (41yd 1ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Comments View
  • The details here are for the accessible toilet next to the South Stand.
  • There is an identical toilet at the other end of the stand, except with the transfer space on the right.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.

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• Comments View
  • There is a Learning Centre located on the first floor of the East Stand, next to the lift.
  • It has lowered desks and a large monitor available.
  • A large keyboard and roller ball mouse can be made available on request.

You are on Additional Info. Skip to the next section.

Additional Info

• There is also a function room located on the first floor.
• On match days, the 2 rooms on the second floor become table service restaurants for corporate guests.
• The function room on the first floor becomes a carvery on some match days.
• The bars in all function rooms here have lowered sections making them accessible to wheelchair users.