Access Guide
Introduction
- The Northern Stage, provide audio described shows and interpreters. Please call the venue to make sure this is available for every show. A large majority of the shows have interpreters that are integrated into the performance in costume rather than stood at the side of the stage. .
Location
- The venue is situated within the centre of the city.
- This venue is situated in Newcastle Upon Tyne.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Newcastle Central.
Opening Times (Box Office)
- Monday 10:00 - 18:00.
- Tuesday 10:00 - 18:00.
- Wednesday 10:00 - 18:00.
- Thursday 10:00 - 18:00.
- Friday 10:00 - 18:00.
- Saturday 10:00 - 16:00.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 180cm (5ft 11in) wide.
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Comments
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- On the left as you face the entrance is a single width door which opens towards you, is heavy and 80 cm wide.
Outside Access (Side Entrance)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 180cm (5ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 180cm (5ft 11in) wide.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played during performances only.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Reception (Box Office)
- The desk is 5m (5yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high.
- The desk has a lowered section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Lift
- There is a lift for public use.
- The lift is located on the right of the foyer.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0-2.
- The lift is 8m (8yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 95cm (3ft 1in).
- The dimensions of the lift are 145cm x 135cm (4ft 9in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- There are additional lifts on either side of the building.
- There is one smaller and one larger than the lift described but the controls are the same.
Other Floors
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Steps
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- The floors which are accessible by stairs are 0-2-3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Other
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- The services on the floors which are not accessible are technicians area on level 3.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located at the front and rear of the theatre.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- Companions sit behind or beside the patron.
- This venue does provide audio described performances.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the hearing system.
- A deposit is not required for the sound enhancement system.
- There is not a wheelchair to borrow.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
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Comments
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- There are 3 stages within the theatre.
- There is a main stage, a smaller stage and a cabaret area.
- The main stage and the smaller stage are accessed from level 2.
- The cabaret stage is on level 0.
- The photograph shows the area for wheelchair users at the rear of the main stage.
Restaurant Bar Internal
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Food is available from the bar.
- Full table service is available.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 5m (5yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 68cm (2ft 3in).
- The distance between the floor and the highest table is 68cm (2ft 3in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 14m (15yd 11in) from the lift entrance.
- The accessible toilet is located on level 0.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens sliding.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door weight is light.
- The dimensions of the accessible toilet are 180cm x 220cm (5ft 11in x 7ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 113cm (3ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There are additional adapted toilets on levels 0 near the standard female toilets and on level 3.
- Their details are the same except the transfer space is on the left.
- The baby changing facility is located within the adapted toilet near the female toilets on level 0.
- There is level access to the baby changing facility within the venue.
- The baby changing table is at a height of 100cm when extended.
- The photograph on the right shows the baby changing table.
Standard Toilet(s)
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on level 0.
- The female and male toilets are 18m (19yd 2ft) from the lift entrance.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- Some productions are provided via a BSL or a hard of hearing format. Please contact the venue for further information.