You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a Library, a Childrens Library, I.T. Equipment and Printing and Photocopying.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday Closed.
• Tuesday 10:00 - 14:00.
• Wednesday Closed.
• Thursday 10:00 - 18:00.
• Friday 10:00 - 17:00.
• Saturday 10:00 - 14:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• The nearest National Rail station is Newcastle.

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• Comments View
  • The nearest Metro station is Bank Foot.
  • The library is located within the same building as the Customer Service Centre and shares the same toilet and parking facilities.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 4 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 400cm x 420cm (13ft 1in x 13ft 9in).
  • The nearest designated bay is 10m (10yd 2ft) from the main entrance.
  • The furthest designated bay is 18m (19yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The main door(s) open automatically (towards you).
• The doors are double width.
• The door opening is 227cm (7ft 5in) wide.

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• Second set of doors View
  • There is a small raised threshold in the doorway.
  • There is a second set of doors.
  • The door(s) open automatically (towards you).
  • The doors are double width.
  • The door opening is 155cm (5ft 1in) wide.
• Comments View
  • This entrance opens into the ground floor of the main building.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Outside Access (Denton Park Shopping Centre Entrance). Skip to the next section.

Outside Access (Denton Park Shopping Centre Entrance)

• This information is for the entrance located at the rear of the venue.
• There is not level access into the venue.
• The main door(s) open automatically (towards you).
• The doors are double width.
• The door opening is 226cm (7ft 5in) wide.

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• Second set of doors View
  • There is a small raised threshold in the doorway.
  • There is a second set of doors.
  • The door(s) open automatically (towards you).
  • The doors are double width.
  • The door opening is 155cm (5ft 1in) wide.
• Comments View
  • This entrance is located in the pedestrianised area of the shopping centre.
  • This entrance opens into the ground floor of the main building.

You are on Level Change (Denton Park Shopping Centre Entrance). Skip to the next section.

Level Change (Denton Park Shopping Centre Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.
• The ramp does not have handrails.

You are on Outside Access (Library Entrance). Skip to the next section.

Outside Access (Library Entrance)

• This information is for the entrance located on the ground floor.
• There is level access into the venue.
• The main door(s) open automatically (towards you).
• The doors are double width.
• The door opening is 146cm (4ft 9in) wide.

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• Comments View
  • There are security barriers just inside this entrance.
  • The width of the security barriers is 123cm.

You are on Reception. Skip to the next section.

Reception

• The desk is 5m (5yd 1ft) from the library entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk has a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.
• There is a touch screen.
• The touch screen is not at a suitable height for a wheelchair user.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does not have computers with accessible software.
• Auxiliary aids are available for computer users.
• A height adjustable chair is / are available.
• Equipment available for people with a visual impairment includes magnifying software.

You are on Other Floors (Other Floors). Skip to the next section.

Other Floors (Other Floors)

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift (Lift). Skip to the next section.

Lift (Lift)

• There is a lift for public use.
• The lift is located in the main building foyer.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is 5m (5yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 145cm x 195cm (4ft 9in x 6ft 5in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Toilet with Adaptations (Second Floor). Skip to the next section.

Toilet with Adaptations (Second Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is tactile, pictorial and Braille signage on or near the toilet door.
  • The accessible toilet is 11m (12yd 1in) from the second floor lift.
  • The accessible toilet is located at the end of the second floor corridor.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 94cm (3ft 1in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 160cm x 210cm (5ft 3in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 99cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 122cm (4ft) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 122cm (4ft) high.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.

You are on Standard Toilet(s) (Second Floor). Skip to the next section.

Standard Toilet(s) (Second Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located straight ahead as you exit the lift on the second floor.
  • The female toilets are 10m (10yd 2ft) from the second floor lift.
  • Inside the venue, there is level access to the female toilet.
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located straight ahead as you exit the lift on the second floor.
  • The male toilets are 12m (13yd 4in) from the second floor lift.
  • Inside the venue, there is level access to the male toilet.
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located straight ahead as you exit the lift on the second floor.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.
• Comments View
  • The Baby Change has its own room in the main corridor on the second floor.
  • The standard toilets are locked and can be accessed by a key code.
  • The key pad is 141cm high.
  • The code can be obtained from a member of staff.
  • The baby change room is 6m from the lift.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the areas surrounding the venue.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.