Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Newcastle.
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Comments
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- The nearest Metro station is Newcastle Central.
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Swing Bridge.
- The car park is located adjacent to the venue.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Quayside Entrance)
- This information is for the entrance located at the rear of the venue, along the river walkway.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are permanently held open.
- The door opening is 142cm (4ft 8in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 142cm (4ft 8in) wide.
Level Change (Quayside Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from the Quayside to the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
- The width of the ramp or slope is 180cm (5ft 11in).
- There is a / are step(s) to access this area / service.
- The step(s) is/are located to the right as you face the entrance.
- There is / are 2 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
- The ramp/slope does bypass the step(s).
Outside Access (Courtyard Entrance)
- This information is for the entrance located to the right of the courtyard off The Close.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 138cm (4ft 6in) wide.
Level Change (Courtyard Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- The width of the ramp or slope is 150cm (4ft 11in).
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Comments
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- The courtyard has a cobbled surface.
Outside Access (Courtyard Family Area Entrance)
- This information is for the entrance located to the rear left of the courtyard off The Close.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 92cm (3ft) wide.
Level Change (Courtyard Family Area Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from the courtyard to the entrance.
- The ramp or slope is permanent.
- The width of the ramp or slope is 140cm (4ft 7in).
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Comments
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- This entrance gives access to the old family area.
- The bar and adapted toilet can only be accessed via a medium step from here.
- The courtyard has a cobbled surface.
- There are 2 other entrances here, with the entrance on the left wall accessed by a step in the doorway followed by further steps inside.
- A narrow door has 2 shallow steps in the corridor.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played quietly from 13:00 weekdays, 12:00 weekends.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- There is a medium well-marked step leading down from the main part of the bar to the old family area,
- This area can be accessed via a ramp from the courtyard area.
- There are other areas accessed via steps, including a bottle bar.
Eating and Drinking
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the Quayside Entrance.
- The distance between the floor and the lowest table is 62cm (2ft).
- The distance between the floor and the highest table is 105cm (3ft 5in).
- The standard height for tables is 66cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are available in Braille.
- Menus are available in large print.
- Picture menus are available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
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Comments
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- There is an App now available to order at the table.
Other Floors
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Steps
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- The floors which are accessible by stairs are G - 1.
- There are 15 steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Other
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- The services / areas on the floors which are not accessible are another bar area and the standard female toilet.
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Comments
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- There are 2 sets of stairs leading up to this area.
Accessible Toilet (Ambulant)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 21m (22yd 2ft) from the Quayside entrance.
- The accessible toilet is located to the right of the bar as you face it.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of the bar staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 136cm x 186cm (4ft 6in x 6ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the left.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 120cm (3ft 11in) high.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 80cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the ambulant toilet.
- The height of the baby change table once extended is 91cm (2ft 12in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located on the first floor.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located up the steps next to the accessible toilet.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
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Comments
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- The first photograph shows the courtyard, at the rear of the pub leading off The Close.
- The second photograph shows the Quayside accessed outdoor seating area.