Access Guide

Search Access Guide

Location

The venue is situated within the centre of the town or city.
This venue is situated in Newcastle upon Tyne.
The venue is not situated on a road which has a steep gradient.
The nearest mainline station is Newcastle Central Metro.

Parking

The venue does not have its own car park.

On Street Blue Badge Parking View
- On street marked Blue Badge bays are not available.
Comments View
- The convenient dropoff point is located in a layby adjacent to the Waiting Room
- The maximum waiting time within the layby is 30 minutes.

Outside Access

There is level access into the venue.
The main doors open automatically.
The doors are single width.
The door opening is 195cm (6ft 5in) wide.

Reception

The reception desk is 7m (22ft 12in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low height.
Lighting levels are bright.
There is a hearing assistance system.
The type of system is a fixed loop.
Staff are trained to use system.

Inside Access

There is level access to the service.
This venue does not play background music.
Lighting levels are bright.

Comments View
- Within the waiting area there are several vending machines.

Accessible Toilet

There are accessible toilets within this venue designated for public use.

Location and Access View
- The toilet is for the sole use of disabled people.
- This accessible toilet is 8m (8yd 2ft) from the accessible entrance.
- This accessible toilet is located next to the Ticket Desk.
Features and Dimensions View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key can be obtained from staff at the Ticket Desk.
- The door opens outwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 245cm x 175cm (8ft x 5ft 9in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 81cm (2ft 8in).
- The tap type is lever.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
Comments View
- Wall mounted and drop down rails are available.
- In order to access the standard male and female toilets, 20p must be put in a machine to release the barrier.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Female Toilet(s) View
- The female toilet facilities that were surveyed are located off the waiting area.
- The female toilets are 11m (12yd 1in) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
Access to Standard Male Toilet(s) View
- The male toilet facilities that were surveyed are located off the waiting area.
- The male toilets are 11m (12yd 1in) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
Comments View
- In order to access the standard male and female toilets, 20p must be put in a machine to release the barrier.