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St James Coach Station

Churchill Street, St James Boulevard, Newcastle upon Tyne, NE1 4EE

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Newcastle upon Tyne.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Newcastle Central Metro.

Parking

  • The venue does not have its own car park.

Outside Access

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 195cm (6ft 5in) wide.

Reception

  • The reception desk is 7m (22ft 12in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Lighting levels are bright.
  • Comments View
    • Within the waiting area there are several vending machines.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is 8m (8yd 2ft) from the accessible entrance.
    • This accessible toilet is located next to the Ticket Desk.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key can be obtained from staff at the Ticket Desk.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 245cm x 175cm (8ft x 5ft 9in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 81cm (2ft 8in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
  • Comments View
    • Wall mounted and drop down rails are available.
    • In order to access the standard male and female toilets, 20p must be put in a machine to release the barrier.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located off the waiting area.
    • The female toilets are 11m (12yd 1in) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located off the waiting area.
    • The male toilets are 11m (12yd 1in) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are bright.
  • Comments View
    • In order to access the standard male and female toilets, 20p must be put in a machine to release the barrier.

Additional Info

  • Disabled Persons Travel Helpline - 08717 818178.

Additional Info

  • The coaches are able to pull over the lowered kerbs for ease of boarding.