Access Guide
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Newcastle upon Tyne.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Newcastle Central.
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Comments
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- The nearest Metro station is Regent Centre.
Opening Times
- Reception is staffed 24 hours per day.
Parking (Conference & Banqueting)
- The venue does have its own car park.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Parking (Main)
- The venue does have its own car park.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).
- The nearest Blue Badge bay is 2m (2yd 7in) from the main accessible entrance.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Outside Access (Conference Rooms Entrance)
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 180cm (5ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 180cm (5ft 11in) wide.
Level Change (Conference Rooms Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is steep.
- The ramp or slope is permanent.
- The width of the ramp or slope is 156cm (5ft 1in).
- There are steps to access this area / service.
- There is / are 5 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- The automation dons slide open.
Outside Access (Main Entrance)
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 142cm (4ft 8in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 142cm (4ft 8in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the right as you face the entrance doors.
- The ramp or slope is steep.
- The ramp or slope is permanent.
- The width of the ramp or slope is 103cm (3ft 5in).
- There are steps to access this area / service.
- There is / are 4 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- The automatic doors slide open.
Reception
- The reception desk is 9m (29ft 6in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the bar and reception area.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- There is a moderate ramp, 118 cm wide or 6 medium well-marked steps with handrail both sides, leading down to some of the Conference Rooms.
- There are also 5 medium, well marked steps, with handrails on both sides, leading to the rooms on the first floor from the lift.
- There is level access to the function rooms on the first floor from the lift.
Restaurant Bar Internal (The Plate Restaurant)
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Full table service is available.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is a la carte.
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Comments
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- The nearest table is 28 metres from the main hotel entrance.
Restaurant Bar Internal (Bar)
- Once inside, there is level access to the service.
- Full table service is available.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- The distance between the floor and the lowest table is 57cm (1ft 10in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
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Comments
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- The nearest table is 25 metres from the main hotel entrance.
Swimming Pool
- There is not a hoist for wheelchair users to access the water.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
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Comments
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- The photograph shows the roll in shower in the adapted toilet.
Accessible Changing Room
- The photograph shows the roll in shower in the accessible toilet.
Lift (Pool)
- There is a lift for public use.
- The lift is located in the Fitness Centre.
- The lift is a platform lift.
- The lift is 30m (33yd) from accessible entrance.
- Staff do need to be notified for use of the lift.
- The dimensions of the lift are 78cm x 124cm (2ft 7in x 4ft 1in).
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- This lift gives access to the pool from the Fitness Club reception area.
- There is a moderate ramp leading up to the lift.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG - 4.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is low.
Lift
- There is a lift for public use.
- The lift is located to the left of the reception desk as you face it.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG - 4.
- The lift is 12m (13yd) from accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 162cm x 95cm (5ft 4in x 3ft 1in).
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is bright.
Room
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General Information
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- There are 178 rooms in total.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 3 room(s) which has / have accessible ensuite facilities.
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Accessible Room
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- The height of the bed is 69cm (2ft 3in).
- The measurement between the bed base and floor is 6cm (0ft 2in).
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Accessible Ensuite
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- The door opens outwards.
- The door is locked by a locking handle.
- The dimensions of the accessible ensuite are 230cm x 208cm (7ft 7in x 6ft 10in).
- Wall mounted grab rails are available.
- As you face the toilet, the wall mounted grab rails are on the right.
- The toilet seat is 43cm (1ft 5in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The height of the sink is 82cm (2ft 8in).
- The tap type is twist/turn.
- There is a functional emergency alarm in the ensuite.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is a bath.
- The height of the side of the bath from floor level is 54cm (1ft 9in).
- The tap type is twist/turn.
- There is a shower over the bath.
- The shower control type is twist/turn.
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Signage, colour contrast and lighting in accessible rooms
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- The colour contrast between the walls and floor is good.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Comments
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- The adapted rooms are located on floors 2, 3 and 4, next to the stairs.
- There is a swimming pool.
- There is a fitness suite.
- There is a chair available to aid access to the bath.
Accessible Toilet (Main Hotel Toilets -Lower Ground Floor)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 20m (21yd 2ft) from the accessible entrance.
- This accessible toilet is located to the left as you exit the lifts.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 147cm x 275cm (4ft 10in x 9ft).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- The tap type is lever.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is poor.
- The lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
- There are baby changing facilities in the accessible toilet.
- There is an easy ramp leading up to the accessible toilet.
Accessible Toilet (Conference Area)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 73m (79yd 2ft) from the accessible entrance.
- This accessible toilet is located within the standard toilets.
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Features and Dimensions
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- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The dimensions of the accessible toilet are 134cm x 137cm (4ft 5in x 4ft 6in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft 6in).
- The tap type is lever.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
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Comments
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- Wall mounted and drop down rails are available.
- There is also an accessible toilet available next to the Woodland Suite.
Accessible Toilet (Fitness Centre)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 37m (40yd 1ft) from the accessible entrance.
- This accessible toilet is located in the adapted changing room.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 138cm x 346cm (4ft 6in x 11ft 4in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 68cm (2ft 3in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is poor.
- The lighting levels are bright.
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Comments
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- There are baby changing facilities in the accessible toilet.
- The accessible changing room also has a roll-in shower with twist/turn controls, 91 cm high, with a drop down seat and rail.
Standard Toilet(s) (Fitness Centre)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located in the female changing room.
- The female toilets are 22m (24yd) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located in the male changing room.
- The male toilets are 27m (30yd) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- The adapted changing room also has a roll-in shower with twist/turn controls, 91 cm high, with a drop down seat and rail.
Standard Toilet(s) (Conference Area)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located right of the Conference Area entrance as you enter.
- The female toilets are 70m (77yd) from the accessible entrance.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are low.
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Access to Standard Male Toilet(s)
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- The male toilets are located right of the Conference Area entrance as you enter.
- The male toilets are 70m (77yd) from the accessible entrance.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- There is also an adapted toilet available next to the Woodland Suite.
Standard Toilet(s) (Main Hotel Toilets -Lower Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the left as you exit the lifts.
- The female toilets are 21m (23yd) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located to the right as you exit the lifts.
- The male toilets are 14m (15yd) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- There is an easy ramp leading up to the adapted toilet.
Additional Info
- Documents are available in large print.
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Comments
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- The photograph shows a bed in one of the adapted rooms.