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The Grand Hotel - Gosforth Park

High Gosforth Park, Newcastle upon Tyne, NE3 5HN

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Access Guide

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Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in Newcastle upon Tyne.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Newcastle Central.

Opening Times

  • Reception is staffed 24 hours per day.

Parking (Conference & Banqueting)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The car park surface is tarmac.
    • The car park does not have a height restriction barrier.

Parking (Main)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).
    • The nearest Blue Badge bay is 2m (2yd 7in) from the main accessible entrance.
    • The car park surface is tarmac.
    • The car park does not have a height restriction barrier.

Outside Access (Conference Rooms Entrance)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 180cm (5ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 180cm (5ft 11in) wide.

Level Change (Conference Rooms Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is steep.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 156cm (5ft 1in).
  • There are steps to access this area / service.
  • There is / are 5 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Main Entrance)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 142cm (4ft 8in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 142cm (4ft 8in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the right as you face the entrance doors.
  • The ramp or slope is steep.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 103cm (3ft 5in).
  • There are steps to access this area / service.
  • There is / are 4 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Reception

  • The reception desk is 9m (29ft 6in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the bar and reception area.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • There is a moderate ramp, 118 cm wide or 6 medium well-marked steps with handrail both sides, leading down to some of the Conference Rooms.
    • There are also 5 medium, well marked steps, with handrails on both sides, leading to the rooms on the first floor from the lift.
    • There is level access to the function rooms on the first floor from the lift.

Restaurant Bar Internal (The Plate Restaurant)

  • The following information is for the restaurant.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is a la carte.
  • Comments View
    • The nearest table is 28 metres from the main hotel entrance.

Restaurant Bar Internal (Bar)

  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 57cm (1ft 10in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is main meals and snacks.
  • Comments View
    • The nearest table is 25 metres from the main hotel entrance.

Swimming Pool

  • There is not a hoist for wheelchair users to access the water.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • Comments View
    • The photograph shows the roll in shower in the adapted toilet.

Accessible Changing Room

  • The photograph shows the roll in shower in the accessible toilet.

Lift (Pool)

  • There is a lift for public use.
  • The lift is located in the Fitness Centre.
  • The lift is a platform lift.
  • The lift is 30m (33yd) from accessible entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 78cm x 124cm (2ft 7in x 4ft 1in).
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • This lift gives access to the pool from the Fitness Club reception area.
    • There is a moderate ramp leading up to the lift.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG - 4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is low.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the reception desk as you face it.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG - 4.
  • The lift is 12m (13yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 162cm x 95cm (5ft 4in x 3ft 1in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Room

  • General Information View
    • There are 178 rooms in total.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 3 room(s) which has / have accessible ensuite facilities.
  • Accessible Room View
    • The height of the bed is 69cm (2ft 3in).
    • The measurement between the bed base and floor is 6cm (0ft 2in).
  • Accessible Ensuite View
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible ensuite are 230cm x 208cm (7ft 7in x 6ft 10in).
    • Wall mounted grab rails are available.
    • As you face the toilet, the wall mounted grab rails are on the right.
    • The toilet seat is 43cm (1ft 5in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The height of the sink is 82cm (2ft 8in).
    • The tap type is twist/turn.
    • There is a functional emergency alarm in the ensuite.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is a bath.
    • The height of the side of the bath from floor level is 54cm (1ft 9in).
    • The tap type is twist/turn.
    • There is a shower over the bath.
    • The shower control type is twist/turn.
  • Signage, colour contrast and lighting in accessible rooms View
    • The colour contrast between the walls and floor is good.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Comments View
    • The adapted rooms are located on floors 2, 3 and 4, next to the stairs.
    • There is a swimming pool.
    • There is a fitness suite.
    • There is a chair available to aid access to the bath.

Accessible Toilet (Main Hotel Toilets -Lower Ground Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 20m (21yd 2ft) from the accessible entrance.
    • This accessible toilet is located to the left as you exit the lifts.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 147cm x 275cm (4ft 10in x 9ft).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the accessible toilet.
    • There is an easy ramp leading up to the accessible toilet.

Accessible Toilet (Conference Area)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 73m (79yd 2ft) from the accessible entrance.
    • This accessible toilet is located within the standard toilets.
  • Features and Dimensions View
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The dimensions of the accessible toilet are 134cm x 137cm (4ft 5in x 4ft 6in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm (2ft 6in).
    • The tap type is lever.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There is also an accessible toilet available next to the Woodland Suite.

Accessible Toilet (Fitness Centre)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 37m (40yd 1ft) from the accessible entrance.
    • This accessible toilet is located in the adapted changing room.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 138cm x 346cm (4ft 6in x 11ft 4in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 68cm (2ft 3in).
    • The tap type is lever.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • There are baby changing facilities in the accessible toilet.
    • The accessible changing room also has a roll-in shower with twist/turn controls, 91 cm high, with a drop down seat and rail.

Standard Toilet(s) (Fitness Centre)

Standard Toilet(s) (Conference Area)

Standard Toilet(s) (Main Hotel Toilets -Lower Ground Floor)

Additional Info

  • Documents are available in large print.