You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town or city.
• This venue is situated in Newcastle upon Tyne.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Newcastle Central.

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• Comments View
  • The nearest Metro station is Regent Centre.

You are on Opening Times. Skip to the next section.

Opening Times

• Reception is staffed 24 hours per day.

You are on Parking (Conference & Banqueting). Skip to the next section.

Parking (Conference & Banqueting)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.

You are on Parking (Main). Skip to the next section.

Parking (Main)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).
  • The nearest Blue Badge bay is 2m (2yd 7in) from the main accessible entrance.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.

You are on Outside Access (Conference Rooms Entrance). Skip to the next section.

Outside Access (Conference Rooms Entrance)

• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 180cm (5ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 180cm (5ft 11in) wide.

You are on Level Change (Conference Rooms Entrance). Skip to the next section.

Level Change (Conference Rooms Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is steep.
• The ramp or slope is permanent.
• The width of the ramp or slope is 156cm (5ft 1in).
• There are steps to access this area / service.
• There is / are 5 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The automation dons slide open.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 142cm (4ft 8in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 142cm (4ft 8in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located on the right as you face the entrance doors.
• The ramp or slope is steep.
• The ramp or slope is permanent.
• The width of the ramp or slope is 103cm (3ft 5in).
• There are steps to access this area / service.
• There is / are 4 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The automatic doors slide open.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 9m (9yd 2ft) from the front entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in the bar and reception area.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

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• Comments View
  • There is a moderate ramp, 118 cm wide or 6 medium well-marked steps with handrail both sides, leading down to some of the Conference Rooms.
  • There are also 5 medium, well marked steps, with handrails on both sides, leading to the rooms on the first floor from the lift.
  • There is level access to the function rooms on the first floor from the lift.

You are on Restaurant Bar Internal (The Plate Restaurant). Skip to the next section.

Restaurant Bar Internal (The Plate Restaurant)

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a la carte.

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• Comments View
  • The nearest table is 28 metres from the main hotel entrance.

You are on Restaurant Bar Internal (Bar). Skip to the next section.

Restaurant Bar Internal (Bar)

• Once inside, there is level access to the service.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• The distance between the floor and the lowest table is 57cm (1ft 10in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is main meals and snacks.

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• Comments View
  • The nearest table is 25 metres from the main hotel entrance.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is not a hoist for wheelchair users to access the water.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.

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• Comments View
  • The photograph shows the roll in shower in the adapted toilet.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• The photograph shows the roll in shower in the accessible toilet.

You are on Lift (Pool). Skip to the next section.

Lift (Pool)

• There is a lift for public use.
• The lift is located in the Fitness Centre.
• The lift is a platform lift.
• The lift is 30m (33yd) from accessible entrance.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 78cm x 124cm (2ft 7in x 4ft 1in).
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • This lift gives access to the pool from the Fitness Club reception area.
  • There is a moderate ramp leading up to the lift.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG - 4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is low.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left of the reception desk as you face it.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG - 4.
• The lift is 12m (13yd) from accessible entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 162cm x 95cm (5ft 4in x 3ft 1in).
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is bright.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 233 rooms in total.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 3 room(s) which has / have accessible ensuite facilities.
• Accessible Room View
  • The height of the bed is 69cm (2ft 3in).
  • The measurement between the bed base and floor is 6cm (2in).
• Accessible Ensuite View
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The dimensions of the accessible ensuite are 230cm x 208cm (7ft 7in x 6ft 10in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on the right.
  • The toilet seat is 43cm (1ft 5in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The height of the sink is 82cm (2ft 8in).
  • The tap type is twist/turn.
  • There is a functional emergency alarm available in the ensuite.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is a bath.
  • The height of the side of the bath from floor level is 54cm (1ft 9in).
  • The tap type is twist/turn.
  • There is a shower over the bath.
  • The shower control type is twist/turn.
• Signage, colour contrast and lighting in accessible rooms View
  • The colour contrast between the walls and floor is good.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Comments View
  • The adapted rooms are located on floors 2, 3 and 4, next to the stairs.
  • There is a swimming pool.
  • There is a fitness suite.
  • There is a chair available to aid access to the bath.

You are on Accessible Toilet (Main Hotel Toilets -Lower Ground Floor). Skip to the next section.

Accessible Toilet (Main Hotel Toilets -Lower Ground Floor)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is approximately 20m (21yd 2ft) from the accessible entrance.
  • This accessible toilet is located to the left as you exit the lifts.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The dimensions of the accessible toilet are 147cm x 275cm (4ft 10in x 9ft).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • The tap type is lever.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.
  • There are baby changing facilities in the accessible toilet.
  • There is an easy ramp leading up to the accessible toilet.

You are on Accessible Toilet (Conference Area). Skip to the next section.

Accessible Toilet (Conference Area)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is approximately 73m (79yd 2ft) from the accessible entrance.
  • This accessible toilet is located within the standard toilets.
• Features and Dimensions View
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The dimensions of the accessible toilet are 134cm x 137cm (4ft 5in x 4ft 6in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm (2ft 6in).
  • The tap type is lever.
  • Disposal facilities are not available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
• Comments View
  • Wall mounted and drop down rails are available.
  • There is also an accessible toilet available next to the Woodland Suite.

You are on Accessible Toilet (Fitness Centre). Skip to the next section.

Accessible Toilet (Fitness Centre)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is approximately 37m (40yd 1ft) from the accessible entrance.
  • This accessible toilet is located in the adapted changing room.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The dimensions of the accessible toilet are 138cm x 346cm (4ft 6in x 11ft 4in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 68cm (2ft 3in).
  • The tap type is lever.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.
• Comments View
  • There are baby changing facilities in the accessible toilet.
  • The accessible changing room also has a roll-in shower with twist/turn controls, 91 cm high, with a drop down seat and rail.

You are on Standard Toilet(s) (Fitness Centre). Skip to the next section.

Standard Toilet(s) (Fitness Centre)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located in the female changing room.
  • The female toilets are 22m (24yd) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located in the male changing room.
  • The male toilets are 27m (30yd) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • The adapted changing room also has a roll-in shower with twist/turn controls, 91 cm high, with a drop down seat and rail.

You are on Standard Toilet(s) (Conference Area). Skip to the next section.

Standard Toilet(s) (Conference Area)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located right of the Conference Area entrance as you enter.
  • The female toilets are 70m (77yd) from the accessible entrance.
  • Inside the venue, there is not level access to the female toilet.
  • Lighting levels are low.
• Access to Standard Male Toilet(s) View
  • The male toilets are located right of the Conference Area entrance as you enter.
  • The male toilets are 70m (77yd) from the accessible entrance.
  • Inside the venue, there is not level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • There is also an adapted toilet available next to the Woodland Suite.

You are on Standard Toilet(s) (Main Hotel Toilets -Lower Ground Floor). Skip to the next section.

Standard Toilet(s) (Main Hotel Toilets -Lower Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located to the left as you exit the lifts.
  • The female toilets are 21m (23yd) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located to the right as you exit the lifts.
  • The male toilets are 14m (15yd) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • There is an easy ramp leading up to the adapted toilet.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are available in large print.

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• Comments View
  • The photograph shows a bed in one of the adapted rooms.