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Tyne Riverside Country Park

Grange Road, Newburn, Newcastle upon Tyne, NE15 8ND

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Access Guide

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Opening Times (Country Park)

  • The venue is open 24hrs.

Opening Times (Hedleys Cafe)

  • Monday 10:00 - 16:00.
  • Tuesday 10:00 - 16:00.
  • Wednesday 10:00 - 16:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday 10:00 - 16:00.
  • Sunday 10:00 - 16:00.

Location

  • The venue is in a pedestrian area.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Blaydon.

Parking (Country Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located within the park.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 400cm (11ft 10in x 13ft 1in).
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Parking (Hedleys Cafe)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for Blue Badge holders.
    • The car park is located to the right of the cafe.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 395cm x 620cm (12ft 12in x 20ft 4in).
    • The nearest designated bay is 10m (10yd 2ft) from the cafe entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is no standard car parking at the cafe.
    • Please use the country park car park for additional Blue Badge and standard parking bays.

Parks and Gardens

  • The park or garden does have footpaths.
  • The path(s) has a / have tarmac and gravel surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.

Inside Access (Country Park)

  • There is not level access to the service.
  • Motorised scooters are allowed in public parts of the venue.

Level Change (Country Park)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located throughout the park.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does not have handrails.
  • Comments View
    • There are tarmac paths running throughout the park.
    • The majority of the park has level access, although there are some areas where the paths are situated on easy and moderate slopes.
    • Features and facilities located in the park include: a fenced children's play area and the avenue of memorial trees within the battlefield area.

Outside Access (Hedleys Cafe Entrance)

  • This information is for the entrance located at the front of the Cafe.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 260cm (8ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The doors are single width.
    • The door(s) is / are heavy.
    • The door opening is 79cm (2ft 7in) wide.
  • Comments View
    • There is a third doorway with no door.
    • The doorway width is 79cm.

Level Change (Hedleys Cafe Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.

Inside Access (Hedleys Cafe)

  • There is level access to the service.
  • This venue does play background music/noise.
  • Music/noise is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Eating and Drinking (Hedleys Cafe)

  • The following information is for the cafe.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 2m (2yd 7in) from the entrance.
  • The distance between the floor and the lowest table is 64cm (2ft 1in).
  • The distance between the floor and the highest table is 68cm (2ft 3in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet (Hedleys Cafe)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is 3m (3yd 10in) from the cafe entrance.
    • The accessible toilet is located on the right as you enter.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 125cm x 205cm (4ft 1in x 6ft 9in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are not mirrors.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 108cm (3ft 7in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 108cm (3ft 7in).

Standard Toilet(s) (Hedleys Cafe)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located throughout the park.