Access Guide
Opening Times (Country Park)
- The venue is open 24hrs.
Opening Times (Hedleys Café)
- Monday 10:00 - 16:00.
- Tuesday 10:00 - 16:00.
- Wednesday 10:00 - 16:00.
- Thursday 10:00 - 16:00.
- Friday 10:00 - 16:00.
- Saturday 10:00 - 16:00.
- Sunday 10:00 - 16:00.
Location
- The venue is in a pedestrian area.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Blaydon.
Parking (Country Park)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located within the park.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 360cm x 400cm (11ft 10in x 13ft 1in).
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Parking (Hedleys Café)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for Blue Badge holders.
- The car park is located to the right of the cafe.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 395cm x 620cm (12ft 12in x 20ft 4in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the cafe entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is no standard car parking at the cafe.
- Please use the country park car park for additional Blue Badge and standard parking bays.
Access Point (Country Park Entrance - Car Park)
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Access Point
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- This information is for the access point located in the country park car park.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
- There are bollards at this access point.
- The opening at the entrance is 220cm wide.
There are 2 bollards at the access point.
The bollards are 87cm high and 118cm apart.
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Ramp/Slope
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- The ramp/slope is located on the approach to the access point and beyond.
- The gradient of the ramp/slope is slight.
Parks and Gardens
- The park or garden does have footpaths.
- The path(s) has a / have tarmac and gravel surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
Inside Access (Country Park)
- There is not level access to the service.
- Motorised scooters are welcomed in public parts of the venue.
Level Change (Country Park)
- There is a ramp or slope to access this service.
- The ramp or slope is located throughout the park.
- The ramp or slope is permanent.
- The ramp does not have handrails.
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Comments
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- There are tarmac paths running throughout the park.
- The majority of the park has level access, although there are some areas where the paths are situated on easy and moderate slopes.
- Features and facilities located in the park include: a fenced children's play area and the avenue of memorial trees within the battlefield area.
Outside Access (Hedleys Café - Shop)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 85cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to the entrance.
- The gradient of the ramp/slope is slight.
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Comments
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- There is a door to the right of the counter to exit the shop. The doorway creates a one-way system in busier months.
- The door opens away from you inside the shop and is 97cm wide.
- There is a door to the right of the counter to exit the shop. The doorway creates a one-way system in busier months.
Counter (Hedleys Café - Shop)
- The counter is 2m (2yd 7in) from the entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 92cm (3ft).
- There is not a lowered section.
- There is not a hearing assistance system.
Outside Access (Hedleys Café)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There are no doors at this entrance.
- The width of the door opening is 260cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 79cm.
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Ramp/Slope
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- The ramp/slope is located on the pathway approaching the entrance.
- The gradient of the ramp/slope is slight.
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Comments
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- There is a third doorway with no door. The doorway width is 79cm.
Inside Access (Hedleys Café)
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Eating and Drinking (Hedleys Café)
- The following information is for the café.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the entrance.
- The distance between the floor and the lowest table is 64cm (2ft 1in).
- The distance between the floor and the highest table is 68cm (2ft 3in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Toilet with Adaptations (Hedleys Café - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the cafe entrance.
- This accessible toilet is located on the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 77cm (2ft 6in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 125cm x 205cm (4ft 1in x 6ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 108cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 108cm (3ft 7in).
Standard Toilet(s) (Hedleys Café)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the right as you enter.
- The female toilet(s) is/are approximately 1m (3ft 3in) from the café entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the right as you enter.
- The male toilet(s) is/are approximately 4m (4yd 1ft) from the café entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located throughout the park.