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Wagamama

8 Eldon Square, Newcastle upon Tyne, NE1 6JG

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Newcastle upon Tyne.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Newcastle Central.

Opening Times

  • Monday 11:00 - 23:00.
  • Tuesday 11:00 - 23:00.
  • Wednesday 11:00 - 23:00.
  • Thursday 11:00 - 23:00.
  • Friday 11:00 - 23:00.
  • Saturday 11:00 - 23:00.
  • Sunday 11:00 - 23:00.

Parking

  • The venue does not have its own car park.

Outside Access (Eldon Square)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 102cm (3ft 4in) wide.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Eating and Drinking

  • Full table service is available.
  • All tables are permanently fixed.
  • Some chairs are permanently fixed.
  • The distance between the floor and the lowest table is 80cm (2ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Pan Asian.
  • Comments View
    • The nearest table is 5 metres (16.4 feet) from the entrance.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G - 1.
    • There are 11 steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located on the right hand side as you enter the venue.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G - 1.
  • The lift is 3m (9ft 10in) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 102cm x 145cm (3ft 4in x 4ft 9in).
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is 22m (24yd 2in) from the accessible entrance.
    • This accessible toilet is located in the far corner of the restaurant.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 155cm x 24cm (5ft 1in x 9in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 87cm (2ft 10in).
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
  • Comments View
    • Wall mounted and drop down rails are not available.
    • There is one cubicle in each of the standard toilets which has grab rails fitted and a door which opens outwards.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.