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Food and Drink

Newcastle United Football Club - St. James' Park, Strawberry Place, Newcastle upon Tyne, NE1 4ST

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Access Guide

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Food and Drink (Gallowgate Stand - Lower Tier and Middle Tier)

  • The food and drink counter(s) is/are located on the lower tier concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are high (110cm+).
  • There is not a low section at the food and drink counter(s) with a height of 76cm or below.
  • There is not a hearing assistance system at the food and drink counter(s).
  • Staff are trained to use the system.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.
  • Stewards can assist in taking food and drink to the designated seating area(s).
  • The height of the lowered section is 85cm.

Food and Drink (Gallowgate Stand - Upper Tier)

  • The food and drink counter(s) is/are located on the upper tier concourse.
  • Some of the food and drink counters are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are high (110cm+).
  • There is not a low section at the food and drink counter(s) with a height of 76cm or below.
  • There is not a hearing assistance system at the food and drink counter(s).
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.

Food and Drink (Milburn Stand - The Paddocks)

  • The food and drink counter(s) is/are located along the concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to some of the food and drink counters.
  • The height of the food and drink counter(s) is/are medium height (77cm - 109cm).
  • There is a low section at some of the food and drink counters with a height of 76cm or below.
  • There is a clear knee recess beneath some of the lowered sections of the food and drink counters.
  • The clear knee recess at some of the food and drink counters have the recommended dimensions of 70cm (height) x 50cm (depth).
  • Some of the lowered food and drink counter(s) have a separate queue.
  • There is not a hearing assistance system at the food and drink counter(s).
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.

Food and Drink (Milburn Stand - Level 7 (Family Section))

  • The food and drink counter(s) is/are located along the concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are high (110cm+).
  • There is a low section at some of the food and drink counters with a height of 76cm or below.
  • There is not a clear knee recess beneath the lowered section(s) of the food and drink counter(s).
  • The lowered food and drink counter(s) has/have a separate queue.
  • There is not a hearing assistance system at the food and drink counter(s).
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.
  • Stewards can assist in taking food and drink to the designated seating area(s).

Food and Drink (Leazes Stand - Lower and Middle Tiers)

  • The food and drink counter(s) is/are located along the concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are medium height (77cm - 109cm).
  • There is not a low section at the food and drink counter(s) with a height of 76cm or below.
  • There is not a hearing assistance system at the food and drink counter(s).
  • Staff are trained to use the system.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.
  • Stewards can assist in taking food and drink to the designated seating area(s).

Food and Drink (Leazes Stand - Upper Tier)

  • The food and drink counter(s) is/are located along the upper tier concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are high (110cm+).
  • There is not a low section at the food and drink counter(s) with a height of 76cm or below.
  • There is not a hearing assistance system at the food and drink counter(s).
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.

Food and Drink (Leazes Stand - Level 7)

  • The food and drink counter(s) is/are located along the Level 7 concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are medium height (77cm - 109cm) and high (110cm+).
  • There is not a low section at the food and drink counter(s) with a height of 76cm or below.
  • There is not a hearing assistance system at the food and drink counter(s).
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.
  • Stewards can assist in taking food and drink to the designated seating area(s).

Food and Drink (Leazes Stand - Level 7 (Away Supporters))

  • The food and drink counter(s) is/are located along the concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is step-free access to the food and drink counter(s).
  • The height of the food and drink counter(s) is/are medium height (77cm - 109cm) and high (110cm+).
  • There is not a low section at the food and drink counter(s) with a height of 76cm or below.
  • There is not a hearing assistance system at the food and drink counter(s).
  • Staff are trained to use the system.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.
  • Stewards can assist in taking food and drink to the designated seating area(s).

Food and Drink (East Stand)

  • The food and drink counter(s) is/are located on the East Stand concourse.
  • The food and drink counter(s) is/are clearly signed.
  • There is ramped/sloped or stepped access to some of the food and drink counters.
  • The height of the food and drink counter(s) is/are high (110cm+).
  • There is not a low section at the food and drink counter(s) with a height of 76cm or below.
  • Some of the lowered food and drink counter(s) have a separate queue.
  • There is not a hearing assistance system at the food and drink counter(s).
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is a steward available to provide assistance with ordering food and drink.
  • Stewards can assist in taking food and drink to the designated seating area(s).
  • Comments View
    • There is a/are lowered section(s) available at the food and drink counter(s) at a height of 83cm.

Eating and Drinking (NINE Sports Bar and Lounge)

  • The following information is for the bar.
  • The bar is located to the right when entering the accessible entrance.
  • There is step-free access to the bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is a lowered section of the counter.
  • The lowered section of the counter is not at the recommended height of 76cm.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is tiles and wood.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 12m from the entrance/opening.
  • The nearest table is approximately 2m from the till/counter.
  • The distance between the floor and the lowest table is 110cm.
  • The distance between the floor and the highest table is 72cm.
  • The standard height for tables is 110cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.
  • Comments View
    • The main bar is located on the ground level.
    • The raised additional seating area and bar is located on Level 1
    • The matchday bar and function room is located on Level 2.

Eating and Drinking (Bar 1892)

  • The following information is for the bar.
  • The bar is located off the upper level of the crowd corridor.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a hearing assistance system.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet, vinyl and stone.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The distance between the floor and the lowest table is 70cm.
  • The distance between the floor and the highest table is 106cm.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The lighting levels are good.
  • Comments View
    • There are 3 bars located on the upper level.
    • All 3 bars are high (110cm+).
    • The upper level can be accessed via a stair lift.
    • There is a food service counter located on the lower level that has a lowered counter.

Eating and Drinking (Platinum Club)

  • The following information is for the bar.
  • The bar is located on Level 2 of the Milburn Stand.
  • There is step-free access, via lift, to the bar.
  • There is a/are single, heavy manual door(s) to access this area.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is a lowered section of the counter.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is not a hearing assistance system.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet and vinyl.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The distance between the floor and the lowest table is 70cm.
  • The distance between the floor and the highest table is 107cm.
  • The standard height for tables is 70cm.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.
  • Comments View
    • Staff must be notified for use of the accessible toilets as these are located in the hospitality area.

Eating and Drinking (Leazes Sports Bar)

  • The following information is for the bar.
  • The bar is located ahead as you exit the lift on the first floor.
  • There is a/are double, heavy manual door(s) to access this area.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet and vinyl.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 1m from the entrance/opening.
  • The nearest table is approximately 1m from the till/counter.
  • The distance between the floor and the lowest table is 40cm.
  • The distance between the floor and the highest table is 97cm.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Eating and Drinking (Gallowgate Sports Bar)

  • The following information is for the bar.
  • The bar is located to the left after you exit the lift on the first floor.
  • There is step-free access to the bar.
  • There is a/are double, light manual door(s) to access this area.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet and vinyl.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 1m from the entrance/opening.
  • The nearest table is approximately 1m from the till/counter.
  • The distance between the floor and the lowest table is 40cm.
  • The distance between the floor and the highest table is 97cm.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Eating and Drinking (Milburn Sports Bar)

  • The following information is for the bar.
  • The bar is located on Level 4 of the Milburn Stand.
  • There is step-free access to the bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet and vinyl.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • The lighting levels are good.
  • Comments View
    • There are 3 bars located on the upper level of the Milburn Sports Bar.
    • All 3 bars are at a high height (110cm+).
    • The upper level can be accessed step-free via a platform lift.
    • The Milburn Sports Bar can be partitioned off into three separate sections.
    • On standard matchdays there are no partitions and all three sections will become the Milburn Sports Bar.
    • For certain fixtures the central section of the Milburn Sports Bar is used as a hospitality suite.
    • This hospitality suite is called The Bamburgh Suite.
    • The outer sections remain as the Milburn Sports Bar.
    • These sections are still accessed via the Tower 1 and Tower 5 lifts.
    • Please see the Milburn Stand Hospitality - Level 4 (The Bamburgh Suite) access guide for further information regarding The Bamburgh Suite.
    • Occasionally the sports bar is sometimes used as hospitality.

Eating and Drinking (Terrace Bar)

  • The following information is for the bar.
  • The bar is located ahead as you enter.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is wood.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests on both sides.
  • The nearest table is approximately 3m from the entrance/opening.
  • The nearest table is approximately 2m from the till/counter.
  • The distance between the floor and the lowest table is 71cm.
  • The distance between the floor and the highest table is 110cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The lighting levels are good.