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NINE Sports Bar and Lounge

Newcastle United Football Club - St. James' Park, Strawberry Place, Newcastle upon Tyne, NE1 4ST

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff do not receive disability awareness/equality training.
  • Food and drink concession staff do not receive disability awareness/equality training.
  • Car parking attendants do not receive disability awareness/equality training.
  • Stewards receive deaf awareness training.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is an assistance dog toilet or toileting area at the stadium/near by.
  • The assistance dog toilet or toileting area is located in Leazes Park.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • To obtain mobility aids please contact the club in advance by emailing; disabilitysupport@nufc.co.uk.
  • Only wheelchairs are available to borrow.

Getting Here

  • By Road View
    • St. James’ Park is located to the north west of Newcastle city centre, close to the junction between Gallowgate, St. James’ Boulevard and Barrack Road. There are various routes to access the stadium.
      The postcode for sat-nav users is NE1 4ST.
    • Car parking is available off Barrack Road. There are 30 designated Blue Badge parking spaces available within the car park.
      All spaces within the car park must be booked in advance for a matchday.
      For the route from the car park to St James’ Park please click here
      There are also a number of public council car parks signposted clearly on arrival in Newcastle city centre and surrounding the stadium, although they may be extremely busy on matchdays.
      Car parks surrounding the stadium include; St James’ Metro Car Park, Gallowgate Car Park, Strawberry Place Car Park, Strawberry Place East Car Park, St James Car Park, Terrace Place South Car Park, Leazes Park Road Car park, Eldon Gardens (MS) Car Park and Morden Street Car Park.
    • For more information on car parking and drop-off points please click here (opens new tab).
  • By Bus View
  • By Train View
    • The nearest Railway Station is Newcastle Central.
    • Newcastle Central Station is approximately a ten minute walk from St. James’ Park. Situated on the East Coast Mainline, it is a principle stop for services between London and Edinburgh/Glasgow. In addition to regional services to Northumberland, Middlesbrough and Carlisle, it also offers direct cross-country routes to and from Leeds, Manchester, Liverpool Birmingham and Bristol.
      To walk to St. James’ Park, cross the road from the station and walk up Pink Lane, passing the Forth Hotel public house. Turn right onto Clayton Street, then left onto Westgate Road. Outside Tilleys Bar, bear right onto Bath Lane and after 200 metres, turn right onto Stowell Street (Chinatown) and continue until the ground becomes visible beyond the Chinatown arch.
    • For more information on National Rail Enquiries please click here (opens new tab).
  • By Metro View

Car Parking and Drop Off

Outer Concourse

  • There is step-free access along the majority of the outer concourse. There are some slight slopes in places.
    The majority of surfaces consist of; block paving or tarmac.
  • There are food and drink stands located around the outer concourse.
    There are programme stalls located around the outer concourse.
  • The crowd corridor is a sheltered part of the outer concourse which is underneath the Milburn Stand and Leazes Stand. The crowd corridor can be very congested in the build up to kick-off.
    There is a steep slope leading from Strawberry Place up to the crowd corridor. The steep slope is overcome by accessing the crowd corridor from the matchday car park or from Leazes Terrace.
    There are 15+ steps leading from Strawberry Place up to the Gallowgate part of the concourse. The steps are overcome by using a ramp located on the outer concourse next to the East Stand. The ramp has a very easy gradient with handrails on both sides.
    There is a lift (Accessible Entrance 10) located on Strawberry Place next to the NINE Sports Bar and Lounge which can be used to access the outer concourse.
  • The concourse is very congested at full time.
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Opening Times

  • Monday 11:00 - 23:00.
  • Tuesday 11:00 - 23:00.
  • Wednesday 11:00 - 23:00.
  • Thursday 11:00 - 23:00.
  • Friday 11:00 - 00:00.
  • Saturday 10:00 - 00:00.
  • Sunday 11:00 - 20:00.

Outside Access (Strawberry Place - Right Entrance)

  • Entrance View
    • This information is for the entrance located on Strawberry Place.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 170cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 168cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.
  • Step(s) View
    • The step(s) is/are located immediately beyond the first set of doors.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are good.

Outside Access (Strawberry Place - Left Entrance)

  • Entrance View
    • This information is for the entrance located on Strawberry Place.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped and stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 170cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 168cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 140cm.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located immediately beyond the first set of doors.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are good.

Outside Access (Strawberry Place - Accessible Entrance)

  • Entrance View
    • This information is for the entrance located on Strawberry Place.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 100cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 128cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 140cm.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located leading up to and immediately beyond the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • The ramp immediately beyond the entrance has a width of 140cm and has handrails on both sides.

Eating and Drinking (NINE Sports Bar and Lounge)

  • The following information is for the bar.
  • The bar is located to the right when entering the accessible entrance.
  • There is step-free access to the bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is a lowered section of the counter.
  • The lowered section of the counter is not at the recommended height of 76cm.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is tiles and wood.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 12m from the entrance/opening.
  • The nearest table is approximately 2m from the till/counter.
  • The distance between the floor and the lowest table is 110cm.
  • The distance between the floor and the highest table is 72cm.
  • The standard height for tables is 110cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.
  • Comments View
    • The main bar is located on the ground level.
    • The raised additional seating area and bar is located on Level 1
    • The matchday bar and function room is located on Level 2.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the right of the bar.
    • The stairs are approximately 29m from the accessible entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the bar.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 27m (29yd 1ft) from the accessible entrance.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 145cm (3ft 7in x 4ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Accessible Toilet(s) (Raised Seating Area - Level 1)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located on Level 1.
    • This accessible toilet is approximately 5m (5yd 1ft) from the lift.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the bar.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The dimensions of the accessible toilet are 150cm x 236cm (4ft 11in x 7ft 9in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, non-infectious waste and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a mirror.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 89cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 96cm (3ft 2in).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located just beyond the accessible entrance.
    • The female toilet(s) is/are approximately 8m (8yd 2ft) from the accessible entrance.
    • There is step-free access to the female toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the raised seating level.
    • The male toilet(s) is/are approximately 6m (6yd 1ft) from the lift.
    • There is step-free access to the male toilet(s), via lift.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.