You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For a map of The July Course please click here (new tab).
• There is a member of staff available for help and assistance.
• The alternative formats documents can be provided in include: large print on request.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• There is a buggy driver from the car parks to the entrance, please speak to the parking attendants for further assistance.
• Temporary induction loops can also be provided. The induction loop provided is a neck loop (which is used in conjunction with a hearing aid) or earphones to use with the pack (if preferred please bring your own headphones to use with the pack). Please contact the Course Office for help with this service.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Merge onto the A11 at junction 9, signposted Newmarket and Norwich. After 10 miles branch left and merge onto the A1304, signposted Newmarket. After 5 miles take the second exit at the roundabout, signposted The July Racecourse. The Sat Nav postcode is CB8 0XE.
• By Train View
  • The nearest Railway Station is Newmarket.
  • A complimentary shuttle bus service runs on all racedays between Newmarket town centre and Newmarket Racecourse. Starting approximately 2 hours before the first race the service picks up outside Hughes Electrical Store on the High Street and at the train station. The return journeys from the Racecourse commence around 45 minutes before the last race and continue for up to 2 hours. The bus will drop off at the train station and at the bus stop on The Avenue (just off the High Street). At the Racecourse the shuttle bus service will drop off and collect from the middle of the Annual Badge Holders car park, outside Premier Entrance 1 at the July Course.
  • For more information on National Rail please click here (opens new tab).

You are on Raceday Parking. Skip to the next section.

Raceday Parking

• For more information about the parking please click here (opens in new tab).

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.

You are on Premier Trackside. Skip to the next section.

Premier Trackside

• There is step free access throughout the Trackside area.
• There is a slight slope leading from the back to the front of the Trackside.
• The surface of the Trackside area is grass.
• There is bench seating near to the Trackside area.

You are on Designated Seating Area(s) (Trackside Viewing Platform). Skip to the next section.

Designated Seating Area(s) (Trackside Viewing Platform)

• The name of the designated seating area is Trackside Viewing Platform.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on both sides going up.
• The designated seating area(s) is/are not clearly marked/signed.
• The view from the seating area is good.
• There is sufficient space for an assistance dog to rest.
• There is a dedicated steward to provide assistance.
• There is an accessible toilet close to the seating area.

You are on Stand 1 - Steppings. Skip to the next section.

Stand 1 - Steppings

• The Steppings are divided into two sections, Grandstand and Paddock and Premier / Owners and Trainers.
• The access to the Grandstand and Paddock steppings is by a single width door, which opens away from you. The door is 90cm.
• The access to the Premier / Owners and Trainers steppings is by a single width door, which opens away from you. The door is 115cm.
• After both entrances there are 15+ steps leading from the entrances up to the steppings.
• There are 1 to 5 steps to the front of the steppings and 1 to 5 steps to the back of the steppings.
• The height of the steppings is 25cm.
• The steppings are clearly marked.

You are on Designated Seating Area(s) (Stand 2 - Raised Designated Viewing Platform). Skip to the next section.

Designated Seating Area(s) (Stand 2 - Raised Designated Viewing Platform)

• The name of the designated seating area is Stand 2 - Raised Designated Viewing Platform.
• There is step-free access to the designated seating area, via lift.
• The gradient of the ramp/slope is steep.
• The ramp/slope is permanent.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on both sides going up.
• The designated seating area(s) is/are not clearly marked/signed.
• The view from the seating area is good.
• There is sufficient space for an assistance dog to rest.
• There is a dedicated steward to provide assistance.
• There is an accessible toilet close to the seating area.
• The platform lift can be used to overcome the steep ramp. There is a steep ramp leading to the rear of the viewing platform.

You are on Lift (Stand 2 - Raised Designated Viewing Platform). Skip to the next section.

Lift (Stand 2 - Raised Designated Viewing Platform)

• There is a lift for public use.
• The lift is located in front of Stand 2.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The platform lift accesses a small level change.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 98cm (3ft 3in).
• The dimensions of the lift are 90cm x 146cm (2ft 11in x 4ft 9in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Stand 2 - Steppings. Skip to the next section.

Stand 2 - Steppings

• There are 1 to 15 plus steps from the trackside to the rear of the steppings.
• The height of the steps is 20cm.
• The steps to access the steppings are clearly marked
• There are handrails available on the steps leading from the front to the back.
• There are stanchions in places.
• The height of the steppings are 39cm.
• There is lift within the stand to access to the middle and rear of the steppings.
• There are 4 clearly marked steps from the lift to the middle of the steppings.
• There is step free access from the lift to the rear of the steppings.

You are on Outside Access (Stand 2 Lift Entrance). Skip to the next section.

Outside Access (Stand 2 Lift Entrance)

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• Entrance View
  • This information is for the entrance located to the right of the Head On Stand.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance, via lift.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 90cm.
  • There is a member of staff available for assistance at this entrance.

You are on Lift (Stand 2 Lift). Skip to the next section.

Lift (Stand 2 Lift)

• There is a lift for public use.
• The lift is located after the entrance.
• The lift is clearly visible from the entrance.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 95cm x 148cm (3ft 1in x 4ft 10in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Counter (Stand 2 - First Floor Tote Counter). Skip to the next section.

Counter (Stand 2 - First Floor Tote Counter)

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• Counter View
  • The counter is located on the first floor.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.

You are on Designated Seating Area(s) (Stand 2 - Rear Designated Viewing Area). Skip to the next section.

Designated Seating Area(s) (Stand 2 - Rear Designated Viewing Area)

• The name of the designated seating area is Stand 2 - Rear Designated Viewing Area.
• There is step-free access to the designated seating area, via lift.
• The designated seating area(s) is/are clearly marked.
• The view from the seating area is good.
• There is sufficient space for an assistance dog to rest.
• There is a dedicated steward to provide assistance.
• There is an accessible toilet close to the seating area.

You are on Accessible Toilet(s) (Stand 2 - First Floor). Skip to the next section.

Accessible Toilet(s) (Stand 2 - First Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located along the first floor corridor.
  • There is step-free access into the accessible toilet, via lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 200cm x 175cm (6ft 7in x 5ft 9in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 120cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 80cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s) (Stand 2 - First Floor). Skip to the next section.

Standard Toilet(s) (Stand 2 - First Floor)

• Standard toilet facilities are available.

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• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the first floor corridor.
  • There is step-free access into the female toilet(s), via lift.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is push.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

You are on Stand 3 - Steppings. Skip to the next section.

Stand 3 - Steppings

• There are 1 to 15+ steps from the Trackside to the rear of the steppings.
• The height of the steps is 18cm.
• The steps to access the steppings are clearly marked.
• There are handrails available on the steps leading from the front to the back.
• There are stanchions in places.
• The height of the steppings are 39cm.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Getting around The July Course link (new tab) - click here
• Betting Counters around the July Course link (new tab) - click here