You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For a map of The Rowley Mile course please click here (new tab).
• There is a member of staff available for help and assistance.
• Staff receive disability awareness/equality training.
• There is not a member of staff trained in British Sign Language.
• Staff do not receive deaf awareness training.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• There are three wheelchairs available for hire from the Course Office. It is advisable to book in advance for the use of this service.
• Hearing loop systems are provided at various locations across the racecourse. A loop system is available in the Course Office as well as the Bistro, The Millennium Suite and the Champs Gallery. Temporary induction loops are available for use by customers on site. The induction loop we provide is a neck loop. If required please inform the Customer Relations team in advance of your arrival.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The A11 and A14 provide easy access from the major cities of East Anglia and from the M11 and A1 / M1 respectively. If you are travelling along the M11 from London please use the following directions: Merge onto the A11 at junction 9, signposted Newmarket and Norwich. After 10 miles branch left and merge onto the A1304, signposted Newmarket. After 5 miles take the third exit at the roundabout. Travel along the Cambridge Road for 1 mile and then turn left, signposted Rowley Mile Conference Centre. Turn left again and you will be on the Rowley Mile drive. Sat Nav postcode: CB8 0TF
• By Bus View
  • There is not a bus stop within 150 metres of the venue.
• By Train View
  • The nearest Railway Station is Newmarket.
  • A complimentary shuttle bus service runs on all race days between Newmarket town centre and the racecourse. Starting approximately 2 hours before the first race, the service picks up outside Hughes Electrical Store on the High Street and at the train station. The return journey's from the racecourse commence around 45 minutes before the last race and continue for up to 2 hours. The bus will drop off at the train station and at the bus stop on The Avenue (just off the High Street). At the Racecourse the shuttle bus service will drop off and pick up at the Grandstand and Paddock Entrance on The Rowley Mile.
  • For more information on National Rail please click here (opens new tab).

You are on Raceday Parking. Skip to the next section.

Raceday Parking

• For information about the raceday parking please click here (opens in new tab).

You are on Outside Access (Parade Ring Viewing - Ground Floor). Skip to the next section.

Outside Access (Parade Ring Viewing - Ground Floor)

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• Entrance View
  • This information is for the entrance located on the ground floor, opposite the Parade Ring.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 180cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • This entrance can be used to access the ground floor bars from the Parade Ring Viewing Area.
  • This entrance can also be used to access the Parade Ring Viewing Area from the ground floor bars.

You are on Outside Access (Trackside - Ground Floor). Skip to the next section.

Outside Access (Trackside - Ground Floor)

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• Entrance View
  • This information is for the entrance located on the ground floor, trackside.
  • The entrance area/door is clearly signed.
  • There is stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 12 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • This entrance can be used to access the ground floor bars from the Parade Ring Viewing Area.
  • This entrance can also be used to access the Parade Ring Viewing Area from the ground floor bars.

You are on Eating and Drinking (Devils Dyke Restaurant - Ground Floor). Skip to the next section.

Eating and Drinking (Devils Dyke Restaurant - Ground Floor)

• The following information is for the restaurant.
• The restaurant is located on the ground floor.
• There is step-free access to the restaurant.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks cannot be brought to the table.
• The height of the service counter is medium height (77cm - 109cm) .
• There is not a lowered section of the counter.
• The height of the tray counter/rail is 80cm.
• There is step-free access within the restaurant.
• There is ample room for a wheelchair user to manoeuvre.
• Background music varies according to the function/event.
• The type of flooring in this area is tiles.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• All chairs have armrests on both sides.
• The standard height for tables is 71cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• There are menu boards/signs available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are good.

You are on Eating and Drinking (The Fred Archer Bar - Ground Floor). Skip to the next section.

Eating and Drinking (The Fred Archer Bar - Ground Floor)

• The following information is for the bar.
• The bar is located on the ground floor.
• There is step-free access to the bar.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• The height of the service counter is medium height (77cm - 109cm) .
• There is not a lowered section of the counter.
• There is step-free access within the bar.
• There is ample room for a wheelchair user to manoeuvre.
• Background music varies according to the function/event.
• The type of flooring in this area is tiles.
• Drinking straws are available.
• There are menu boards/signs available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The lighting levels are good.

You are on Eating and Drinking (Lester Piggott - Ground Floor). Skip to the next section.

Eating and Drinking (Lester Piggott - Ground Floor)

• The following information is for the café.
• The café is located on the ground floor.
• There is step-free access to the café.
• Food and/or drinks are ordered from the service counter.
• The height of the service counter is low (76cm or lower) .
• There is step-free access within the café.
• There is ample room for a wheelchair user to manoeuvre.
• Background music varies according to the function/event.
• The type of flooring in this area is tiles.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are good.

You are on Eating and Drinking (The Gordon Richards Bar - Ground Floor). Skip to the next section.

Eating and Drinking (The Gordon Richards Bar - Ground Floor)

• The following information is for the bar.
• The bar is located on the ground floor.
• There is step-free access to the bar.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• The height of the service counter is medium height (77cm - 109cm) .
• There is a lowered section of the counter.
• The lowered section of the counter is not at the recommended height of 76cm.
• There is not a clear knee recess beneath the lowered section of the counter.
• There is step-free access within the bar.
• There is ample room for a wheelchair user to manoeuvre.
• Background music varies according to the function/event.
• The type of flooring in this area is tiles.
• Drinking straws are available.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The lighting levels are good.

You are on Counter (Betting Counter - Ground Floor). Skip to the next section.

Counter (Betting Counter - Ground Floor)

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• Counter View
  • The counter is located on the ground floor.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 127cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • The type of flooring in this area is tiles.
• Comments View
  • There are a total of 3 betting counters available on the ground floor.
  • One is located to the left hand side of the room.
  • One is located to the right hand side of the room.
  • One is located next to the Devils Dyke Restaurant.

You are on Counter (Betting Area). Skip to the next section.

Counter (Betting Area)

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• Counter View
  • The counter is located on the ground floor.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 128cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • The type of flooring in this area is tiles.

You are on Betting Area. Skip to the next section.

Betting Area

• The betting area is located on the ground floor opposite The Gordon Richards Bar.
• There is step free access to the betting area.
• The surface of the floor is tile.
• There are betting shelves on the wall.
• There are a total of 7 shelves available.
• The height of the shelves varies between 90cm and 100cm.
• There is an ATM available in the betting area.
• There are television screens in the betting area.

You are on Accessible Toilet(s) (Ground Floor). Skip to the next section.

Accessible Toilet(s) (Ground Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is for the sole use of disabled people.
  • This accessible toilet is located on the ground floor in the betting area.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the customer relations desk.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm.
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible toilet are 168cm x 198cm (5ft 6in x 6ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 103cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 133cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 108cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 91cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 103cm (3ft 5in).

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the ground floor, in the betting area.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • The vertical and horizontal grab rails vary.
  • The wash basin(s) tap type is push.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • There is a/are similar standard toilet(s) available.

You are on Other Floors (Ground to First Floor). Skip to the next section.

Other Floors (Ground to First Floor)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are located after the Parade Ring Viewing entrance.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.

You are on Lift (Ground to First Floor). Skip to the next section.

Lift (Ground to First Floor)

• There is a lift for public use.
• The lift is located to the left after the Parade Ring Viewing entrance.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 98cm (3ft 3in).
• The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting levels in the lift are good.

You are on Outside Access (Parade Ring Viewing - First Floor). Skip to the next section.

Outside Access (Parade Ring Viewing - First Floor)

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• Entrance View
  • This information is for the entrance located on the first floor Parade Ring viewing area.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • This entrance can be used to access the first floor bars from the first floor Parade Ring Viewing Area.
  • This entrance can also be used to access the first floor Parade Ring Viewing Area from the first floor bars.

You are on Outside Access (Steppings - First Floor). Skip to the next section.

Outside Access (Steppings - First Floor)

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• Entrance View
  • This information is for the entrance located at the top of the steppings, on the first floor.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • This entrance can be used to access the first floor bars from the steppings.
  • There are 15+ steps up to the entrance.
  • This entrance can also be used to access steppings from the first floor bars.
  • There is level access from the first floor bars out to the steppings.

You are on Designated Seating Area(s) (Millennium Grandstand - First Floor). Skip to the next section.

Designated Seating Area(s) (Millennium Grandstand - First Floor)

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• Seating Area 1 View
  • This information is for the designated seating area located in the back row.
  • There is step-free access to the designated seating area.
  • The designated seating area(s) is/are not clearly marked/signed.
  • The view from the seating area is good.
  • There is sufficient space for an assistance dog to rest.
  • There is a dedicated steward to provide assistance.
  • There is an accessible toilet close to the seating area.

You are on Eating and Drinking (Newmarket Coffee - First Floor). Skip to the next section.

Eating and Drinking (Newmarket Coffee - First Floor)

• The following information is for the café.
• The café is located on the first floor.
• There is step-free access to the café.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is medium height (77cm - 109cm) .
• There is not a lowered section of the counter.
• There is step-free access within the café.
• There is ample room for a wheelchair user to manoeuvre.
• Background music varies according to the function/event.
• The type of flooring in this area is carpet.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are good.

You are on Eating and Drinking (The Minstrel Bar - First Floor). Skip to the next section.

Eating and Drinking (The Minstrel Bar - First Floor)

• The following information is for the bar.
• The bar is located on the first floor.
• There is step-free access to the bar.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is medium height (77cm - 109cm) .
• There is not a lowered section of the counter.
• There is step-free access within the bar.
• There is ample room for a wheelchair user to manoeuvre.
• Background music varies according to the function/event.
• The type of flooring in this area is tiles.
• Drinking straws are available.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The lighting levels are good.

You are on Eating and Drinking (The Pretty Polly Bar - First Floor). Skip to the next section.

Eating and Drinking (The Pretty Polly Bar - First Floor)

• The following information is for the bar.
• The bar is located on the first floor.
• There is step-free access to the bar.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is medium height (77cm - 109cm) .
• There is not a lowered section of the counter.
• There is step-free access within the bar.
• There is ample room for a wheelchair user to manoeuvre.
• Background music varies according to the function/event.
• The type of flooring in this area is tiles.
• Drinking straws are available.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The lighting levels are good.

You are on First Floor Bar Seating. Skip to the next section.

First Floor Bar Seating

• There are tables and chairs available throughout the first floor.
• The tables are at a height of 70cm.
• There are some chairs with armrests available.
• There are no fixed tables or chairs available.

You are on Counter (Betting Counter - First Floor). Skip to the next section.

Counter (Betting Counter - First Floor)

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• Counter View
  • The counter is located on the first floor.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • The type of flooring in this area is carpet.
• Comments View
  • There are a total of 4 betting counters available.
  • Two are located on the left hand side of the room.
  • One is located on the right hand side of the room.
  • One is located between the Minstrel and Pretty Polly bars.

You are on Parade Ring Viewing Area. Skip to the next section.

Parade Ring Viewing Area

• For information about the Parade Ring Viewing Area please click here (opens in new tab).

You are on Accessible Toilet(s) (First Floor). Skip to the next section.

Accessible Toilet(s) (First Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is for the sole use of disabled people.
  • This accessible toilet is located on the first floor, outside the Owners and Trainers Bar.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the customer relations desk.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 150cm x 234cm (4ft 11in x 7ft 8in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 83cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 128cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm (3ft 5in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 88cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

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Standard Toilet(s) (First Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the first floor.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • The vertical and horizontal grab rails vary.
  • The wash basin tap type is push.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

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Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Getting around the Rowley Mile link (new tab) - click here
• Betting Counters around the Rowley Mile link (new tab) - click here