Access Guide
Introduction
- Next store opening times and services available link (new tab) - click here.
- The store is located in/on a main shopping street/area.
- The main shopping street/area is pedestrianised.
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is a home delivery service available from the store.
- All items available in store are available online and deliverable to store.
- There is an Order and Collect service in the store.
- Customers can obtain online Order and Collect items from the Menswear till point.
- The store does play background music.
Public Transport and Parking
-
Public Transport
View
- There is a bus stop within approximately 150m of the store.
- The nearest train station is Bedford.
-
Parking
View
- The store does not have its own car park.
- There is a public car park within approximately 200m of the store.
- The public parking facilities are located on The Harpur Centre.
- There is not a designated drop-off point.
Approach
-
Approach
View
- The surface of the approach is stone/concrete tiles and block paving.
- The approach surface is uneven in places.
-
Ramp/Slope
View
- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
- There is a level landing at the top of the ramp/slope.
Outside Access
-
Entrance
View
- This information is for the entrance located on Midland Road.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 166cm.
- There are security barriers at this entrance.
- There is not a team member available for assistance at this entrance.
- There is wayfinding signage available at this entrance.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Womenswear
-
Womenswear
View
- Womenswear is located to the left as you enter the store.
- There is step free access to Womenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Womenswear aisle(s).
-
Till Point(s)
View
- There is step free access to the Womenswear till point(s).
- The nearest Womenswear till point(s) is/are approximately 20m from the entrance.
- The till point(s) is/are not clearly signed.
- The height of the Womenswear till point(s) is/are 100cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is not a hearing assistance system at the till point(s).
- There are windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are not placed in front of a background which is patterned.
-
Standard Fitting Room(s)
View
- There is/are 7 standard fitting room(s) within Womenswear.
- There is step free access to the standard fitting room(s).
- The fitting room(s) is/are clearly signed.
- There is a chair/stool/changing bench in the standard fitting room(s).
Menswear
-
Menswear
View
- Menswear is located to the right as you enter the store.
- There is step free access to Menswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Menswear aisle(s).
-
Till Point(s)
View
- There is step free access to the Menswear till point(s).
- The nearest Menswear till point(s) is/are approximately 16m from the entrance.
- The till point(s) is/are clearly signed.
- The height of the Menswear till point(s) is/are 100cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is not a hearing assistance system at the till point(s).
- There are windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are not placed in front of a background which is patterned.
-
Standard Fitting Room(s)
View
- There is/are 3 standard fitting room(s) within Menswear.
- There is step free access to the standard fitting room(s).
- The fitting room(s) is/are clearly signed.
- There is a chair/stool/changing bench in the standard fitting room(s).
Childrenswear
-
Childrenswear
View
- Childrenswear is located to the rear right of the store.
- There is step free access to Childrenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Childrenswear aisle(s).
-
Till Point(s)
View
- There is step free access to the Childrenswear till point(s).
- The nearest Childrenswear till point(s) is/are approximately 35m from the entrance.
- The till point(s) is/are clearly signed.
- The height of the Childrenswear till point(s) is/are 100cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is not a hearing assistance system at the till point(s).
- There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are not placed in front of a background which is patterned.
-
Accessible Fitting Room(s)
View
- There is/are 1 fitting room(s) in total within Childrenswear, 1 of which is an accessible fitting room.
- There is step free access to the accessible fitting room(s).
- The accessible fitting room(s) is/are not clearly signed.
- There is not a curtain opening to access the accessible fitting room(s).
- The clear width of the fitting room opening is 85cm.
- The dimensions of the accessible fitting room(s) are 220cm x 210cm.
- There is clear manoeuvring space in the accessible fitting room(s).
- There is a/are wall mounted rail(s) in the accessible fitting room(s).
- There is a drop down rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
- There is not a coat hook in the accessible fitting room(s).
- There is a functional emergency alarm in the accessible fitting room(s).
- There is a bench seat in the accessible fitting room(s).
- The height of the chair from the floor is 48cm.
- There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.
-
Comments
View
- The accessible fitting room is accessed via a RADAR key.
- The key can be obtained from staff at the Womenswear fitting rooms.
Home
-
Home
View
- The Home department is located to the rear left of the store.
- There is step free access to the Home department.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Home department aisle(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) for public use.
Standard Toilet(s)
- Standard toilet facilities are not available.