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Next - Castleford - Clearance

Unit 2, Junction 32 Outlet Village, Carrwood Road, Castleford, WF10 4SB

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Access Guide

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Introduction

Making Stores Covid-19 Secure

  • External queuing points have been clearly marked where possible to allow for social distancing.
  • The number of people allowed in store has been limited to allow more space for each customer.
  • A member of staff will be available at the entrance door to manage the queue and offer sanitiser.
  • Entrance and exit doors may have been repurposed to allow for social distancing and are clearly marked.
  • Additional hygiene measures, including hand sanitizing, has been installed at the store entrance and throughout the store.
  • Equipment on the shop floor has been located to allow for social distancing.
  • Floor signage has been installed to help with social distancing.
  • Some staircases and escalators may have been repurposed to allow one direction of travel only to allow for social distancing.
  • Lifts have waiting areas to allow for social distancing. Only one person or one household is permitted in the lift at any one time. Lifts have hand sanitizer available at all landings.
  • Till points have clear screens installed to allow for social distancing. Tills and card readers are wiped down after each transaction.
  • All staff members will be wearing clear visors and will be regularly sanitising their hands.
  • All staff members will maintain 2 metres social distancing at all times.
  • All regular touch points are cleaned frequently throughout the day.

Getting Help and Assistance

  • There is a team member available for help and assistance.
  • There is a home delivery service available from the store.
  • All items available in store are available online and deliverable to store.
  • There is an Order and Collect service in the store.
  • Customers can obtain online Order and Collect items from the till point.
  • The store does play background music.
  • There is a/are hearing assistance system(s) located at the till point(s).

Public Transport and Parking

  • Public Transport View
    • There is not a bus stop within approximately 150m of the store.
    • The nearest train station is Glasshoughton.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • The car park type is open air/surface.
    • Parking is free for all users.
    • Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
    • There is a/are designated Blue Badge parking bay(s) available.
    • There is/are 10+ designated parking bay(s) within the car park.
    • Designated parking bays are clearly marked/signposted.
    • The dimensions of the designated parking bay(s) are 297cm x 503cm (9ft 9in x 16ft 6in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Clearly marked/signposted parent and child parking bays are available.
    • The car park surface is tarmac.
    • There is not a designated drop-off point.

Approach (Orange Car Park)

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • There are fixed bollards on the approach.
    • The minimum width between the bollards/wall is 108cm.
    • The bollards have a good colour contrast to prevent them being hazardous to visually impaired people.
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.

Outside Access (Orange Car Park - Womenswear)

  • Entrance View
    • This information is for the entrance located in the Orange Car Park for Junction 32.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 135cm.
    • There are security barriers at this entrance.
    • There is a team member available for assistance at this entrance.
    • There is not wayfinding signage available at this entrance.

Approach (Junction 32)

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.

Outside Access (Junction 32 - Childrenswear)

  • Entrance View
    • This information is for the entrance located at the front of the store.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 172cm.
    • There are security barriers at this entrance.
    • There is a team member available for assistance at this entrance.
    • There is not wayfinding signage available at this entrance.

Womenswear

  • Womenswear View
    • Womenswear is located ahead as you enter the Orange Car Park - Womenswear entrance.
    • There is step free access to Womenswear.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • There is step free access throughout the Womenswear aisle(s).

Childrenswear

  • Childrenswear View
    • Childrenswear is located ahead as you enter the Junction 32 - Childrenswear entrance.
    • There is step free access to Childrenswear.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • There is step free access throughout the Childrenswear aisle(s).

Menswear

  • Menswear View
    • Menswear is located to the left of the store as you enter the Orange Car Park - Womenswear entrance.
    • There is step free access to Menswear.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • There is step free access throughout the Menswear aisle(s).

Lipsy

  • Lipsy View
    • Lipsy is located to the right of the store as you enter the Orange Car Park - Womenswear entrance.
    • There is step free access to Lipsy.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • There is step free access throughout the Lipsy aisle(s).

Fitting Room(s)

  • Accessible Fitting Room(s) View
    • The accessible fitting room(s) is/are located to the rear right of the store as you enter the Orange Car Park - Womenswear entrance.
    • There is/are 3 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s).
    • The accessible fitting room(s) is/are clearly signed.
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the fitting room opening is 106cm.
    • The dimensions of the accessible fitting room(s) are 203cm x 223cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a dropdown rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
    • There is a/are coat hook(s) in the accessible fitting room(s), 120cm from the floor.
    • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
    • There is a bench seat in the accessible fitting room(s).
    • The height of the chair from the floor is 48cm.
    • There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.
  • Standard Fitting Room(s) View
    • The standard fitting room(s) is/are located to the rear right of the store as you enter the Orange Car Park - Womenswear entrance.
    • There is/are 2 standard fitting room(s) within the store.
    • There is step free access to the standard fitting room(s).
    • The fitting room(s) is/are clearly signed.
    • There is a chair/stool/changing bench in the standard fitting room(s).

Home

  • Home View
    • The Home department is located to the left of the store as you enter the Orange Car Park - Womenswear entrance, between Menswear and Childrenswear.
    • There is step free access to the Home department.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • There is step free access throughout the Home department aisle(s).

Till Point

  • The till point is located to the right of the store as you enter the Orange Car Park - Womenswear entrance.
  • There is step free access to the till point.
  • The till point is approximately 4m from the Orange Car Park - Womenswear entrance.
  • The till point is clearly signed.
  • The height of the till point is 99cm.
  • There is a lowered section at the till point.
  • The height of the lowered section at the till point is 76cm.
  • There is a clear knee recess beneath the lowered section(s) of the till point.
  • There is a hearing assistance system at the till point.
  • The hearing assistance system is signed.
  • - NEXT - View
    • There is not windows, TVs, glazed screens or mirrors behind the till point which could adversely affect the ability of someone to lip read.
    • The till point is placed in front of a background which is patterned.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s)

  • Standard toilet facilities are not available.

Public Facilities

  • A Changing Places facility is available within the shopping area.
  • There is an accessible toilet available within the shopping area.
  • Standard toilets are available within the shopping area.
  • Baby changing facilities are available within the shopping area.