You are on Introduction. Skip to the next section.

Introduction

• Next store opening times and services available link (new tab) - click here.
• The store is located in/on a main shopping street/area.
• The store is located within Westmorland Retail Park.
• The details within this access guide relate to the Next store and not the retail park.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a team member available for help and assistance.
• There is a home delivery service available from the store.
• All items available in store are available online and deliverable to store.
• There is an Order and Collect service in the store.
• Customers can obtain online Order and Collect items from the customer order collection point.
• The store does play background music.
• There is a/are hearing assistance system(s) located at the Womenswear till point(s) and at the Menswear till point(s).
• There is a self service Order and Collection tablet located at the front of the store.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is not a bus stop within approximately 150m of the store.
  • The nearest train station is Cramlington.
• Parking View
  • The store does not have its own car park.
  • The store shares a car park/parking facilities.
  • The car park type is open air/surface.
  • Parking is free for all users.
  • Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
  • There is a/are designated Blue Badge parking bay(s) available.
  • There is/are 7 designated parking bay(s) within the car park.
  • Designated parking bays are clearly marked/signposted.
  • The dimensions of the designated parking bay(s) are 374cm x 600cm (12ft 3in x 19ft 8in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Clearly marked/signposted parent and child parking bays are available.
  • The car park surface is tarmac.
  • There is not a designated drop-off point.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
  • There are fixed bollards on the approach.
  • The minimum width between the bollards/wall is 112cm.
  • The bollards have a high colour contrast to prevent them being hazardous to visually impaired people.
  • There is step-free access on the approach.
  • There is a slope with a very easy incline.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 170cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 182cm.
  • There are security barriers at this entrance.
  • There is a team member available for assistance at this entrance.
  • There is wayfinding signage available at this entrance.
• Comments View
  • The self service Order and Collection tablet is located straight ahead as you enter the store.
  • The canopy is no longer on the outside.

You are on Womenswear. Skip to the next section.

Womenswear

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• Womenswear View
  • Womenswear is located ahead as you enter the store.
  • There is step free access to Womenswear.
  • Main routes should have a width of 100cm with side aisles at a width of 75cm.
  • There is step free access throughout the Womenswear aisle(s).
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Till Point(s) View
  • There is step free access to the Womenswear till point(s).
  • The nearest Womenswear till point(s) is/are approximately 14m from the entrance.
  • The till point(s) is/are clearly signed.
  • The height of the Womenswear till point(s) is/are 100cm.
  • There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
  • There is a hearing assistance system at the till point(s).
  • The hearing assistance system is signed.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 07/09/2021.
  • The hearing loop was working at the time of testing.
  • There are windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
  • The till point(s) is/are placed in front of a background which is patterned.
• Standard Fitting Room(s) View
  • There is/are 8 standard fitting room(s) within Womenswear.
  • There is step free access to the standard fitting room(s).
  • The fitting room(s) is/are clearly signed.
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Menswear. Skip to the next section.

Menswear

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• Menswear View
  • Menswear is located to the right as you enter the store.
  • There is step free access to Menswear.
  • Main routes should have a width of 100cm with side aisles at a width of 75cm.
  • There is step free access throughout the Menswear aisle(s).
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Till Point(s) View
  • There is step free access to the Menswear till point(s).
  • The nearest Menswear till point(s) is/are approximately 10m from the entrance.
  • The till point(s) is/are clearly signed.
  • The height of the Menswear till point(s) is/are 100cm.
  • There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
  • There is a hearing assistance system at the till point(s).
  • The hearing assistance system is signed.
  • There are windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
  • The till point(s) is/are placed in front of a background which is patterned.
• Standard Fitting Room(s) View
  • There is/are 5 standard fitting room(s) within Menswear.
  • There is step free access to the standard fitting room(s).
  • The fitting room(s) is/are clearly signed.
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Childrenswear. Skip to the next section.

Childrenswear

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• Childrenswear View
  • Childrenswear is located to the rear left of the store.
  • There is step free access to Childrenswear.
  • Main routes should have a width of 100cm with side aisles at a width of 75cm.
  • There is step free access throughout the Childrenswear aisle(s).
• Till Point(s) View
  • There is step free access to the Childrenswear till point(s).
  • The nearest Childrenswear till point(s) is/are approximately 23m from the entrance.
  • The till point(s) is/are clearly signed.
  • The height of the Childrenswear till point(s) is/are 100cm.
  • There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
  • There is not a hearing assistance system at the till point(s).
  • There are windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
  • The till point(s) is/are placed in front of a background which is patterned.

You are on Fitting Room(s). Skip to the next section.

Fitting Room(s)

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• Accessible Fitting Room(s) View
  • The accessible fitting room(s) is/are located to the rear right of the store, in Home.
  • There is/are 1 fitting room(s) in total within Home, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • The accessible fitting room(s) is/are not clearly signed.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The clear width of the fitting room opening is 87cm.
  • The dimensions of the accessible fitting room(s) are 195cm x 247cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a dropdown rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 6cm from the floor.
  • There are coat hooks in the accessible fitting room(s) at 102cm and 132cm from the floor.
  • There is a functional emergency alarm in the accessible fitting room(s).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 42cm.
  • There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.

You are on Home. Skip to the next section.

Home

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• Home View
  • The Home department is located to the rear right of the store.
  • There is step free access to the Home department.
  • Main routes should have a width of 100cm with side aisles at a width of 75cm.
  • There is step free access throughout the Home department aisle(s).
• Till Point(s) View
  • There is step free access to the Home department till point(s).
  • The nearest Home department till point(s) is/are approximately 21m from the entrance.
  • The till point(s) is/are clearly signed.
  • The height of the Home department till point(s) is/are 100cm.
  • There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
  • There is not a hearing assistance system at the till point(s).
  • There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
  • The till point(s) is/are placed in front of a background which is patterned.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.