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Unit R236, Edinburgh Airport Limited, Edinburgh, EH12 9DN

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Access Guide

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Introduction

Making Stores Covid-19 Secure

  • External queuing points have been clearly marked where possible to allow for social distancing.
  • The number of people allowed in store has been limited to allow more space for each customer.
  • A member of staff will be available at the entrance door to manage the queue and offer sanitiser.
  • Entrance and exit doors may have been repurposed to allow for social distancing and are clearly marked.
  • Additional hygiene measures, including hand sanitizing, has been installed at the store entrance and throughout the store.
  • Equipment on the shop floor has been located to allow for social distancing.
  • Floor signage has been installed to help with social distancing.
  • Some staircases and escalators may have been repurposed to allow one direction of travel only to allow for social distancing.
  • Lifts have waiting areas to allow for social distancing. Only one person or one household is permitted in the lift at any one time. Lifts have hand sanitizer available at all landings.
  • Till points have clear screens installed to allow for social distancing. Tills and card readers are wiped down after each transaction.
  • All staff members will be wearing clear visors and will be regularly sanitising their hands.
  • All staff members will maintain 2 metres social distancing at all times.
  • All regular touch points are cleaned frequently throughout the day.

Getting Help and Assistance

  • There is a team member available for help and assistance.
  • There is not a home delivery service available from the store.
  • All items available in store are available online and deliverable to store.
  • There is an Order and Collect service in the store.
  • Customers can obtain online Order and Collect items from the till point.
  • The store does play background music.
  • There is a/are hearing assistance system(s) located at the till point(s).

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Edinburgh Gateway.
    • The nearest tram station is Edinburgh Airport.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • The car park type is multi-storey.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
    • There is a/are designated Blue Badge parking bay(s) available.
    • There is/are 10+ designated parking bay(s) within the car park.
    • Designated parking bays are clearly marked/signposted.
    • The dimensions of the designated bays vary in size.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Clearly marked/signposted parent and child parking bays are not available.
    • The car park surface is tarmac.
    • There is a dropped kerb from the car park to the store.
    • The dropped kerb does have tactile paving.
    • There is not a designated drop-off point.

Approach

  • Approach View
    • The surface of the approach is tiled.
    • Access into Edinburgh Airport is step-free via double width automatic doors.
    • There is step-free access on the approach.

Outside Access (Womenswear)

  • Entrance View
    • This information is for the entrance located on the first floor of Edinburgh Airport.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 345cm.
    • There is a team member available for assistance at this entrance.
    • There is not wayfinding signage available at this entrance.

Outside Access (Menswear)

  • Entrance View
    • This information is for the entrance located on the first floor of Edinburgh Airport.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 740cm.
    • There is a team member available for assistance at this entrance.
    • There is not wayfinding signage available at this entrance.

Womenswear

  • Womenswear View
    • Womenswear is located ahead as you enter the Womenswear entrance.
    • There is step free access to Womenswear.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • There is step free access throughout the Womenswear aisle(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.

Menswear

  • Menswear View
    • Menswear is located ahead as you enter the Menswear entrance.
    • There is step free access to Menswear.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • There is step free access throughout the Menswear aisle(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.

Childrenswear

  • Childrenswear View
    • Childrenswear is located to the rear right of the store as you enter the Menswear entrance.
    • There is step free access to Childrenswear.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • There is step free access throughout the Childrenswear aisle(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.

Fitting Room(s)

  • Accessible Fitting Room(s) View
    • The accessible fitting room(s) is/are located to the right of the store as you enter the Womenswear entrance.
    • There is/are 1 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s).
    • The accessible fitting room(s) is/are clearly signed.
    • There is not a curtain opening to access the accessible fitting room(s).
    • The clear width of the fitting room opening is 87cm.
    • The dimensions of the accessible fitting room(s) are 241cm x 209cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a dropdown rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 13cm from the floor.
    • There are coat hooks in the accessible fitting room(s) at 107cm and 160cm from the floor.
    • There is a functional emergency alarm in the accessible fitting room(s).
    • There is a bench seat in the accessible fitting room(s).
    • The height of the chair from the floor is 48cm.
    • There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.

Till Point

  • The till point is located at the rear of the store as you enter the Menswear entrance, between Menswear and Womenswear.
  • There is step free access to the till point.
  • The till point is approximately 10m from the Menswear entrance.
  • The till point is clearly signed.
  • The height of the till point is 102cm.
  • There is not a lowered section at the till point, however there are clipboards and portable chip & pin machines available.
  • There is a hearing assistance system at the till point.
  • The hearing assistance system is not signed.
  • - NEXT - View
    • There is not windows, TVs, glazed screens or mirrors behind the till point which could adversely affect the ability of someone to lip read.
    • The till point is placed in front of a background which is patterned.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s)

  • Standard toilet facilities are not available.

Public Facilities

  • There is an accessible toilet available within the airport.
  • Standard toilets are available within the airport.
  • Baby changing facilities are available within the airport.