Access Guide
Introduction
- Next store opening times and services available link (new tab) - click here.
- The store is located in/on a main shopping street/area.
- The store is located within Farnborough Gate Retail Park.
- The details within this access guide relate to the Next store and not the retail park.
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is a home delivery service available from the store.
- All items available in store are available online and deliverable to store.
- There is an Order and Collect service in the store.
- Customers can obtain online Order and Collect items from the Womenswear till point.
- The store does play background music.
- There is a/are hearing assistance system(s) located at the till point(s).
- Customer Order Collection Tablets are available.
Public Transport and Parking
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Public Transport
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- There is not a bus stop within approximately 150m of the store.
- The nearest train station is Frimley.
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Parking
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- The store does not have its own car park.
- The store shares a car park/parking facilities.
- The car park type is open air/surface.
- Parking is free for all users.
- Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
- There is a/are designated Blue Badge parking bay(s) available.
- There is/are 10+ designated parking bay(s) within the car park.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated parking bay(s) are 280cm x 490cm (9ft 2in x 16ft 1in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Clearly marked/signposted parent and child parking bays are available.
- The car park surface is tarmac and block paving.
- There is not a designated drop-off point.
Approach
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Approach
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- The surface of the approach is stone/concrete tiles.
- There are fixed bollards on the approach.
- The minimum width between the bollards/wall is 100cm.
- The bollards have a good colour contrast to prevent them being hazardous to visually impaired people.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 176cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 176cm.
- There are security barriers at this entrance.
- There is not a team member available for assistance at this entrance.
- There is wayfinding signage available at this entrance.
Womenswear (Ground Floor)
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Womenswear
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- Womenswear is located on the ground floor, ahead as you enter the store.
- There is step free access to Womenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Womenswear aisle(s).
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Comments
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- The lowered section at the till points is at the till point nearest the main entrance.
- The lowered section till point is a folding shelf.
- The hearing assistance system is located at the till point furthest from the main entrance.
- There are no fitting rooms in this store.
Till Point (Ground Floor)
- The till point is located on the ground floor, to the left as you enter the store, in Womenswear.
- There is step free access to the till point.
- The till point is approximately 16m from the main entrance.
- The till point is clearly signed.
- The height of the till point is 101cm.
- There is a lowered section at the till point.
- The height of the lowered section at the till point is 75cm.
- There is a clear knee recess beneath the lowered section(s) of the till point.
- There is a hearing assistance system at the till point.
- The hearing assistance system is signed.
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- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 11/08/2021.
- The hearing loop was working at the time of testing.
- There is windows, TVs, glazed screens or mirrors behind the till point which could adversely affect the ability of someone to lip read.
- The till point is placed in front of a background which is patterned.
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Comments
View
- The lowered section till point is at the till point nearest the main entrance.
- The lowered section till point is a folding shelf.
- The hearing assistance system is at the till point furthest from the main entrance.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the left as you enter the store.
- The stairs are approximately 4m from the main entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are ground floor and first floor.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are good.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter the store.
- The lift is clearly visible from the entrance.
- The lift is approximately 3m (3yd 10in) from the main entrance.
- The lift is a standard lift.
- A team member does not need to be notified for use of the lift.
- The floors which are accessible by this lift are ground floor and first floor.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- There is a good colour contrast between the external lift controls and the control plate.
- There is a good colour contrast between the external lift control plate and the wall.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 114cm x 200cm (3ft 9in x 6ft 7in).
- There are separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
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Comments
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- Ground floor lift signage shows Childrenswear on ground floor.
- Childrenswear is on first floor.
- The exit from the lift on the first floor is to the left of the entrance to the lift on the ground floor.
Childrenswear (First Floor)
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Childrenswear
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- Childrenswear is located on the first floor.
- There is step free access to Childrenswear, via lift.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Childrenswear aisle(s).
Menswear (First Floor)
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Menswear
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- Menswear is located on the first floor, ahead as you exit the lift, through Childrenswear.
- There is step free access to Menswear, via lift.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Menswear aisle(s).
Home (First Floor)
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Home
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- The Home department is located on the first floor, to the far left as you exit the lift, through Childrenswear and Menswear.
- There is step free access to the Home department, via lift.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Home department aisle(s).
Till Point (First Floor)
- The till point is located on the first floor, ahead as you exit the lift.
- There is step free access to the till point, via lift.
- The till point is approximately 12m from the lift.
- The till point is not clearly signed.
- The height of the till point is 100cm.
- There is a lowered section at the till point.
- The height of the lowered section at the till point is 76cm.
- There is a clear knee recess beneath the lowered section(s) of the till point.
- There is a hearing assistance system at the till point.
- The hearing assistance system is signed.
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- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 11/08/2021.
- The hearing loop was working at the time of testing.
- There is windows, TVs, glazed screens or mirrors behind the till point which could adversely affect the ability of someone to lip read.
- The till point is placed in front of a background which is patterned.
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Comments
View
- The lowered section till point is to the right.
- The lowered section till point is a folding shelf.
- The hearing assistance system is to the left.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) for public use.
Standard Toilet(s)
- Standard toilet facilities are not available.