Access Guide
Introduction
- Next store opening times and services available link (new tab) - click here.
- The store is located in/on a main shopping street/area.
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is a home delivery service available from the store.
- All items available in store are available online and deliverable to store.
- There is an Order and Collect service in the store.
- Customers can obtain online Order and Collect items from the Womenswear till point.
- The store does play background music.
Public Transport and Parking
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Public Transport
View
- There is a bus stop within approximately 150m of the store.
- The nearest train station is London Fenchurch Street.
- The nearest underground tube station is Monument.
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Parking
View
- The store does not have its own car park.
- There is not a designated drop-off point.
- There are no parking facilities available at the store.
Outside Access (Womenswear)
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Entrance
View
- This information is for the entrance located on Fenchurch Street.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 148cm.
- There is not a team member available for assistance at this entrance.
- There is not wayfinding signage available at this entrance.
Outside Access (Menswear)
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Entrance
View
- This information is for the entrance located on Fenchurch Street.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 75cm.
- There is not a team member available for assistance at this entrance.
- There is not wayfinding signage available at this entrance.
Womenswear
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Womenswear
View
- Womenswear is located ahead as you enter the Womenswear entrance.
- There is step free access to Womenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Womenswear aisle(s).
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Till Point(s)
View
- There is step free access to the Womenswear till point(s).
- The nearest Womenswear till point(s) is/are approximately 12m from the Womenswear entrance.
- The till point(s) is/are not clearly signed.
- The height of the Womenswear till point(s) is/are 101cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is not a hearing assistance system at the till point(s).
- There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are not placed in front of a background which is patterned.
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Standard Fitting Room(s)
View
- There is/are 13 standard fitting room(s) within Womenswear.
- There is step free access to the standard fitting room(s).
- The fitting room(s) is/are clearly signed.
- There is a chair/stool/changing bench in the standard fitting room(s).
Menswear
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Menswear
View
- Menswear is located ahead as you enter the Menswear entrance.
- There is step free access to Menswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Menswear aisle(s).
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Till Point(s)
View
- There is step free access to the Menswear till point(s).
- The nearest Menswear till point(s) is/are approximately 12m from the Menswear entrance.
- The till point(s) is/are not clearly signed.
- The height of the Menswear till point(s) is/are 100cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is not a hearing assistance system at the till point(s).
- There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are not placed in front of a background which is patterned.
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Standard Fitting Room(s)
View
- There is/are 4 standard fitting room(s) within Menswear.
- There is step free access to the standard fitting room(s).
- The fitting room(s) is/are clearly signed.
- There is a chair/stool/changing bench in the standard fitting room(s).
Childrenswear
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Childrenswear
View
- Childrenswear is located to the right as you enter the Womenswear entrance.
- There is step free access to Childrenswear.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Childrenswear aisle(s).
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Till Point(s)
View
- There is step free access to the Childrenswear till point(s).
- The nearest Childrenswear till point(s) is/are approximately 12m from the Womenswear entrance.
- The till point(s) is/are not clearly signed.
- The height of the Childrenswear till point(s) is/are 100cm.
- There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
- There is not a hearing assistance system at the till point(s).
- There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are placed in front of a background which is patterned.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) for public use.
Standard Toilet(s)
- Standard toilet facilities are not available.