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Next - Luton Airport

Unit 38, London Luton Airport, Airport Way, Luton, LU2 9LY

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Access Guide

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Introduction

Getting Help and Assistance

  • There is a team member available for help and assistance.
  • There is a home delivery service available from the store.
  • There is not an Order and Collect service in the store.
  • The store does play background music.
  • There is a/are hearing assistance system(s) located at the till point(s).

Public Transport and Parking

  • Public Transport View
    • There is not a bus stop within approximately 150m of the store.
    • The nearest train station is Luton Airport Parkway.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • There is a designated drop-off point.
    • The drop off point is located in Zone A.

Approach

  • Approach View
    • The surface of the approach is tiled.
    • Access into Luton Airport is step-free via double width automatic doors.
    • There is step-free access on the approach.

Outside Access

  • Entrance View
    • This information is for the entrance located in the Departures lounge.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 900cm.
    • There is a team member available for assistance at this entrance.
    • There is not wayfinding signage available at this entrance.

Womenswear

  • Womenswear View
    • Womenswear is located ahead as you enter the store.
    • There is step free access to Womenswear.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • There is step free access throughout the Womenswear aisle(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Accessible Fitting Room(s) View
    • There is step free access to the accessible fitting room(s).

Menswear

  • Menswear View
    • Menswear is located to the left as you enter the store.
    • There is step free access to Menswear.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • There is step free access throughout the Menswear aisle(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.

Childrenswear

  • Childrenswear View
    • Childrenswear is located to the rear left of the store.
    • There is step free access to Childrenswear.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • There is step free access throughout the Childrenswear aisle(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.

Fitting Room(s)

  • Accessible Fitting Room(s) View
    • The accessible fitting room(s) is/are located at the rear of the store.
    • There is/are 1 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s).
    • The accessible fitting room(s) is/are clearly signed.
    • There is not a curtain opening to access the accessible fitting room(s).
    • The clear width of the fitting room opening is 87cm.
    • The dimensions of the accessible fitting room(s) are 200cm x 300cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a dropdown rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
    • There is a/are coat hook(s) in the accessible fitting room(s), 140cm from the floor.
    • There is a functional emergency alarm in the accessible fitting room(s).
    • There is a bench seat in the accessible fitting room(s).
    • The height of the chair from the floor is 48cm.
    • There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.

Till Point

  • The till point is located at the rear of the store.
  • There is step free access to the till point.
  • The till point is approximately 12m from the entrance.
  • The till point is clearly signed.
  • The height of the till point is 100cm.
  • There is not a lowered section at the till point, however there are clipboards and portable chip & pin machines available.
  • There is a hearing assistance system at the till point.
  • The hearing assistance system is signed.
  • - NEXT - View
    • There is not windows, TVs, glazed screens or mirrors behind the till point which could adversely affect the ability of someone to lip read.
    • The till point is not placed in front of a background which is patterned.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s)

  • Standard toilet facilities are not available.

Public Facilities

  • A Changing Places facility is available within the airport.
  • There is an accessible toilet available within the airport.
  • Standard toilets are available within the airport.
  • Baby changing facilities are available within the airport.