You are on Introduction. Skip to the next section.

Introduction

• Next store opening times and services available link (new tab) - click here.
• The store is located in/on a main shopping street/area.
• The store is located within Tesco Extra.
• The details within this access guide relate to the Next store and not the supermarket.
• Tesco Extra link (new tab) - click here.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a team member available for help and assistance.
• There is a home delivery service available from the store.
• All items available in store are available online and deliverable to store.
• There is an Order and Collect service in the store.
• Customers can obtain online Order and Collect items from the till point.
• The store does play background music.
• There is a/are hearing assistance system(s) located at the till point(s).
• Electric and manual wheelchairs and electric scooters are available to borrow from the welcome point at the entrance to Tesco.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is a bus stop within approximately 150m of the store.
  • The nearest train station is Canada Water.
  • The nearest underground tube station is Canada Water.
• Parking View
  • The store does not have its own car park.
  • The store shares a car park/parking facilities.
  • The car park type is open air/surface.
  • Parking is free for all users.
  • Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
  • There is a/are designated Blue Badge parking bay(s) available.
  • There is/are 10+ designated parking bay(s) within the car park.
  • Designated parking bays are clearly marked/signposted.
  • The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Clearly marked/signposted parent and child parking bays are available.
  • The car park surface is block paving.
  • There is not a designated drop-off point.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tiled.
  • Access into Surrey Quays is step-free via double width automatic doors. Access into Tesco is step-free via an wide entrance opening.
  • There are fixed bollards on the approach.
  • The bollards do not have a high colour contrast to prevent them being hazardous to visually impaired people.
  • There is step-free access on the approach.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located in the first aisle of Tesco.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 160cm.
  • There are security barriers at this entrance.
  • There is not a team member available for assistance at this entrance.
  • There is not wayfinding signage available at this entrance.

You are on Womenswear. Skip to the next section.

Womenswear

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• Womenswear View
  • Womenswear is located to the left as you enter the store.
  • There is step free access to Womenswear.
  • Main routes should have a width of 100cm with side aisles at a width of 75cm.
  • There is step free access throughout the Womenswear aisle(s).
• Till Point(s) View
  • There is step free access to the Womenswear till point(s).
  • The nearest Womenswear till point(s) is/are approximately 10m from the entrance.
  • The till point(s) is/are clearly signed.
  • The height of the Womenswear till point(s) is/are 103cm.
  • There is not a lowered section at the till point(s), however there are clipboards and portable chip & pin machines available.
  • There is not a hearing assistance system at the till point(s).
  • There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
  • The till point(s) is/are not placed in front of a background which is patterned.

You are on Childrenswear. Skip to the next section.

Childrenswear

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• Childrenswear View
  • Childrenswear is located to the right and centre of the store.
  • There is step free access to Childrenswear.
  • Main routes should have a width of 100cm with side aisles at a width of 75cm.
  • There is step free access throughout the Childrenswear aisle(s).

You are on Fitting Room(s). Skip to the next section.

Fitting Room(s)

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• Accessible Fitting Room(s) View
  • The accessible fitting room(s) is/are located at the rear of the store in Womenswear.
  • There is/are 4 fitting room(s) in total within , 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • The accessible fitting room(s) is/are not clearly signed.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The clear width of the fitting room opening is 97cm.
  • The dimensions of the accessible fitting room(s) are 200cm x 220cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a dropdown rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
  • There is a/are coat hook(s) in the accessible fitting room(s), 80cm from the floor.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • There is a bench seat in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
  • There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.
• Standard Fitting Room(s) View
  • The standard fitting room(s) is/are located at the rear of the store behind the till point.
  • There is/are 3 standard fitting room(s) within the store.
  • There is step free access to the standard fitting room(s).
  • The fitting room(s) is/are not clearly signed.
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Till Point. Skip to the next section.

Till Point

• The till point is located to the rear right of the store, in Childrenswear.
• There is step free access to the till point.
• The till point is approximately 10m from the entrance.
• The till point is clearly signed.
• The height of the till point is 103cm.
• There is not a lowered section at the till point, however there are clipboards and portable chip & pin machines available.
• There is a hearing assistance system at the till point.
• The hearing assistance system is not signed.

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• - NEXT - View
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 14/02/2023.
  • The hearing loop was working at the time of testing.
  • There is not windows, TVs, glazed screens or mirrors behind the till point which could adversely affect the ability of someone to lip read.
  • The till point is not placed in front of a background which is patterned.
• Comments View
  • Customer Online purchases are processed and collected from this Till Point.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on Public Facilities. Skip to the next section.

Public Facilities

• There is an accessible toilet available within the supermarket.
• Standard toilets are available within the supermarket.
• Baby changing facilities are available within the supermarket.