You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • HealthWorks is located to the north of Peterlee, off the A19.
    From the A19 Southbound take the exit signposted Easington, Horden, A1086.
    At the roundabout take the first exit on to the B1432 towards Easington.
    After 716m turn right on to the B1238.
    After 408m, at the mini roundabout, continue straight ahead.
    After 530m turn right onto Paradise Lane.
    HealthWorks is on the left after approximately 87m.
    
    From the A19 Northbound take the exit signposted Houghton-le-Spring A182, Easington B1238.
    At the roundabout take the first exit on to the B1238 towards Easington.
    After 0.9 miles, at the mini roundabout, continue straight ahead.
    After 530m turn right on to Paradise Lane.
    HealthWorks is on the left after approximately 87m.
  • Car parking for staff and visitors is available at the rear of the building.
• By Bus View
  • The nearest bus stop is Health Centre bus stop on Paradise Lane, which is located outside HealthWorks. The indigo 208 bus stops here.
• By Train View
  • The nearest train station is Seaham, 5.4 miles from HealthWorks.
    There are no direct buses to the health centre from the station.
    Exit the station and turn right on to Station Road.
    After approximately 15m, cross over Station Road and turn left onto a footpath which leads to Strangford Road after approximately 83m.
    Turn right on to Strangford Road and continue along Strangford Road for approximately 90m to the roundabout.
    Cross Strangford Road using the crossing point, and take the first exit on to New Strangford Road.
    Use the crossing point to cross New Strangford Road and the bus stop is to the left.
    Take bus 60 Drifter towards Sunderland to West Lea Shops and change to the 23 towards Marina to Glebe Terrace.
    Alternatively, take bus Black Cats 238 towards Barnwell to Mill Inn and change to the 23 towards Marina to Glebe Terrace or the indiGo 265 towards Durham to Road End and change to the 23 towards Marina to Glebe Terrace.
    At Glebe Terrace cross over the B1283 and bear right.
    Take the first left after 18m on to Paradise Lane.
    HealthWorks is on the left after 64m.
    Taxis are also available from Seaham to the health centre.
• Useful Links View
  • Train timetables and ticket information.
  • To view the web page described above click here (opens in new tab).
  • Bus timetables.
  • To view the web page described above click here (opens in new tab).

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 20:00.
• Tuesday 08:00 - 20:00.
• Wednesday 08:00 - 20:00.
• Thursday 08:00 - 20:00.
• Friday 08:00 - 20:00.
• Saturday 08:00 - 13:00.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have a dedicated car park.
  • The car park is located at the rear of the health centre.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 3 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 480cm (8ft x 15ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is an additional car park for staff.
  • The staff car park is located at the rear right of the building.
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete tiles.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the car park entrance.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is not an onsite bus stop.
• Drop-off Point(s) View
  • There is a/are clearly marked onsite drop-off point(s).
  • The drop-off point is located at the rear of the building, in the car park.
  • The drop-off point is 6m from the car park entrance.
    The surface is tarmac.
    There is a steep gradient between the drop-off point and the entrance.
    There is a dropped kerb with tactile paving at the drop-off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 114cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 86cm.
• Ramp/Slope Details View
  • The ramp/slope is located to the right as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located to the left as you face the entrance.
  • There is/are 5 step(s).
  • The step(s) is/are clearly marked.
  • There is tactile paving at the top and bottom of the step(s).
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
• Comments View
  • During the Covid 19 outbreak, the main entrance is out of use.
  • There are entry an exit doors at the rear of the building leading from and to the car park.
  • Please see the relevant sections in this guide for more information.
  • There are also 4 deep steps with a handrail both sides in front of the entrance (shown in photograph 6).
  • The gradient of the ramp is very slight (1.2 degrees).

You are on Outside Access (Car Park Entrance - Health Centre Entrance During Covid-19 Outbreak). Skip to the next section.

Outside Access (Car Park Entrance - Health Centre Entrance During Covid-19 Outbreak)

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• Entrance Details View
  • This information is for the entrance located at the rear of the building, in the car park.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 92cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 102cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 102cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance and between the 2 sets of doors.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp or slope is 121cm (3ft 12in).
  • The lighting levels at the ramp/slope are medium.
• Comments View
  • During the Covid-19 outbreak, this door is the entry door to the building and is not used as an exit.

You are on Outside Access (Car Park Exit - Health Centre Exit During Covid-19 Outbreak). Skip to the next section.

Outside Access (Car Park Exit - Health Centre Exit During Covid-19 Outbreak)

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• Entrance Details View
  • This information is for the entrance located at the rear left of the building.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm.
• Ramp/Slope Details View
  • The ramp/slope is located on the path, leading to the dropped kerb to the car park, beyond the door on the left.
  • The gradient of the ramp/slope is slight.
• Comments View
  • The slope is obstructed by signage.
  • The signage reduces the slope width to 75cm (photograph 6).

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right as you enter.
  • The reception point is approximately 20m (21yd 2ft) from the car park entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating and single seats without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • The lighting levels are good.

You are on Getting Around The Building. Skip to the next section.

Getting Around The Building

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• Access View
  • There is step free access throughout the building via lift(s).
  • There is a slight ramp, with no handrails, for access to the gym on the ground floor of the building.
  • This level change is shown in photographs 1 and 2.
  • There is a slight slope, with no handrails, for access to on the first floor, in the rear right corridor leading to the accessible toilet.
  • The width of the ramp or slope is 88cm (2ft 11in).
  • This level change is shown in photographs 3 and 4.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in walkways and corridors is carpet and vinyl.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are not provided in corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are varied.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the main reception area, to the rear right as you enter via the car park entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 20m (21yd 2ft) from the car park entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 106cm x 140cm (3ft 6in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Waiting Area(s). Skip to the next section.

Waiting Area(s)

• There is a/are waiting area(s) along the circulation route(s).
• There is bench seating and single seats with armrests.
• There is not sufficient space for a wheelchair user to use the waiting area(s).
• There is not a/are not flashing fire alarm beacon(s) within the waiting area(s).
• There is a water dispenser in the waiting area.

You are on Accessible Toilet(s) (Ground Floor - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Left Hand Transfer)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • This accessible toilet is located on the ground floor in the rear right corridor, just beyond the reception waiting area.
  • This accessible toilet is approximately 25m (27yd 1ft) from the car park entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The dimensions of the accessible toilet are 131cm x 223cm (4ft 4in x 7ft 4in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is not a standard shelf within the accessible toilet.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 94cm (3ft 1in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 87cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Accessible Toilet(s) (First Floor). Skip to the next section.

Accessible Toilet(s) (First Floor)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • This accessible toilet is located on the first floor, in the rear right corridor next to meeting room 1b.
  • This accessible toilet is approximately 11m (12yd 1in) from the lift.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The dimensions of the accessible toilet are 135cm x 230cm (4ft 5in x 7ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste, general waste (with no lid) and female sanitary disposal units.
  • There is a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is not a standard shelf within the accessible toilet.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 93cm (3ft 1in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 88cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 95cm (3ft 1in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 116cm (3ft 10in).

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the ground floor, along the rear corridor of the building.
  • The female and male toilets are approximately 17m (18yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is available.
  • There are horizontal grab rails on both sides of the seat and a vertical rail on the left.
  • The tap type is lever.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard female toilets.
  • Inside the venue, there is level access to the baby change facility.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 96cm (3ft 2in).
• Comments View
  • There is a standard shower in the standard female and male toilets.
  • There is 1 deep step at the shower tray.
  • There are grab rails in the standard shower.
  • There is a flip down seat in the standard female shower.
  • The height of the flip down seat is 52cm.
  • Photographs 13 and 14 show the female shower.
  • Photographs 15-18 show the male shower.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the first floor, along the corridor to the right as you exit the lift.
  • The female and male toilets are approximately 11m (12yd 1in) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is not available.
  • The tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.