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St Charles Centre for Health and Wellbeing - Courtfield House

Exmoor Street, London, W10 6DZ

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Access Guide

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COVID-19 Information (NHS Property Services)

Getting Here

  • By Road View
    • St Charles Centre for Health and Wellbeing is located to the west of Central London, just off Ladbroke Grove (B450).
    • There is Blue Badge and pay and display parking available on site for visitors.
  • By Bus View
    • London Bus routes 7 (Oxford Circus to East Acton) and 316 (Cricklewood to White City) stop on St Mark's Road, to the rear of the hospital site. The 316 also stops on Barlby Road, close to the site, along with the 70 (Chiswick to South Kensington). The following routes also stop on Ladbroke Grove, close to the hospital site:- 23 (Westbourne Park to Liverpool Street Station) 52 (Victoria Station to Willesdon) 228 (Central Middlesex Hospital to Maida Vale) 295 (Ladbroke Grove to Clapham Junction) 452 (Kensal Rise to Wandsworth Road Station).
  • By Train View
    • The nearest railways station is Paddington, but all of the main London terminal stations can be easily reached via public transport.
  • By Underground View
    • The nearest tube station is Ladbroke Grove, on the Circle and Hammersmith and City Line. Kensal Green tube station, on the Bakerloo Line and London Overground, is also relatively close to the site.
  • Useful Links View

Bus Stop(s) and Drop-off Point(s)

  • Bus Stop(s) View
    • There is not an onsite bus stop.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked onsite drop-off point(s).
  • Comments View
    • The photograph shows the area outside the front of the building, which is not a designated area, but can be used as a drop off point.

Parking

  • Parking View
    • The venue does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located on the forecourt opposite the Permbridge Palliative Care Centre.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is block paving.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • There is/are 4 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 220cm x 530cm (7ft 3in x 17ft 5in).
    • There is not a 1200mm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are additional car parks for staff and visitors.
    • Visitors pay and display parking is available on the main hospital drive. Staff parking is located at the rear of the Main Hospital Building, off Exmoor Street.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is not clearly signposted.
    • The surface on the approach to the entrance is tarmac and block paving.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 22m (24yd 2in) from the main entrance.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 117cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 116cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Getting Around The Building

  • Access View
    • There is step free access throughout the ground floor.
  • Circulation View
    • There are doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is carpet.
    • Handrails with a rounded or oval profile are not provided in corridors.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are varied.
    • Lighting levels of at least 100 lux at floor level, were recorded in some corridors surveyed.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • There are manual, heavy, double doors to enter and exit the stairwell from the first floor upwards.
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The height of the step(s) is between the recommended 15cm and 18cm.
    • The going of the step(s) is not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are staff offices.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located in the far left hand corner of the ground floor.
    • The shared toilet(s) is/are approximately 32m (34yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.
  • Comments View
    • The toilet area also contains a shower accessed by a deep step.

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