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Bletchley Community Hospital - Neuro Rehab Services

Whalley Drive, Bletchley, Buckingshamshire, MK3 6EN

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Access Guide

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Getting Here

  • By Road View
    • Bletchley Community Hospital is located towards the west of the town centre, on Whalley Drive.
      From Bletchley town centre it is a short drive along the B4034 (signposted Buckingham).
      Turn on to Church Green Road and continue ahead over a roundabout before approaching Whalley Road on the right.
      Turn right on to Whalley Road and Bletchley Community Hospital is to the left after a short distance.

      From the A5 which heads north to south through Bletchley, exit at the Granby turning on to (V6) Grafton Street towards Bletchley, passing the Milton Keynes Dons Stadium to the left.
      Approach the roundabout where you will turn right on to Watling Street and follow this road for approximately 0.5 miles.
      Turn left on to Whaddon Way and follow this road until you reach Whalley Drive on your left.
      Turn on to Whalley Drive and the Bletchley Community is located on the right after 0.25 miles.
    • There is free parking for all users throughout the grounds of Bletchley Community Hospital.
      The Blue Badge parking bays are located at the front of the buildings, with the standard parking bays further back.
  • By Bus View
    • There is a bus stop on Whalley Road just outside the venue.
      Buses only go from the same side of the road as the venue, towards Newport Pagnell (number 24 bus) and Bletchley and the train station (number 25 bus).
      The buses are hourly and are operated by Arriva buses Milton Keynes.
      Photograph 1 shows the bus stop outside the hospital.
  • By Train View
    • Bletchley is the nearest train station, with services to London, Milton Keynes, Bedford, Northampton, Wolverton and many other locations operated by Southern Railways and London Midland.
      Photograph 2 shows Bletchley Station.
  • Useful Links View

Parking

  • Parking View
    • The venue does have a dedicated car park.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • Controls at the barrier are not within the range of 100cm to 110cm.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 490cm (11ft 10in x 16ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are additional car parks for staff and visitors.
    • There is additional parking throughout the site.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and block paving.
    • There is some tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the main entrance.

Bus Stop(s) and Drop-off Point(s)

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 100cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • There are no doors at this entrance.
    • The width of the door opening is 107cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • Reception View
    • The reception point is located to the left on entering.
    • The reception point is approximately 4m (4yd 1ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing system is available only on request.
    • Staff are trained to use the system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • The lighting levels are medium.

Getting Around The Building

  • Access View
    • There is step free access throughout the building.
  • Circulation View
    • There are doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is carpet and vinyl.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors.
    • There is good colour contrast between the walls and floor in the majority of corridors.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is a hearing assistance system in the public areas of the building.
    • The system is a portable loop.
    • The portable hearing loop is available from reception desk.
    • The hearing assistance system is available only on request.

Waiting Area(s)

  • There is a/are waiting area(s) along the circulation route(s).
  • There is a mixture of seating with and without armrests.
  • There is sufficient space for a wheelchair user to use the waiting area(s).
  • There is not a/are not flashing fire alarm beacon(s) within the waiting area(s).
  • The waiting area is just beyond reception and has a shared toilet and accessible toilet opposite. There are also waiting areas near the treatment rooms.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • This accessible toilet is located just past reception in the waiting area.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The dimensions of the accessible toilet are 155cm x 225cm (5ft 1in x 7ft 5in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 63cm (2ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is a flashing fire alarm beacon within the toilet.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 100cm and 138cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a colostomy changing shelf for standing users next to the toilet.
    • There is a standard shelf within the accessible toilet.
    • The shelf is between 90cm and 100cm.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • The tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet(s) (Treatment Rooms)

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • This accessible toilet is located past the reception desk and to the left. Follow the corridor right and then left down the glazed corridor, and the toilet will be on the left.
    • This accessible toilet is approximately 32m (34yd 2ft) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The door is light.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 222cm x 225cm (7ft 3in x 7ft 5in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 95cm.
    • The lateral transfer space on the right is 93cm.
    • There are dropdown rails on both sides of the toilet.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The height of the light switch/pull cord is 115cm from floor level.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, clinical waste and open waste paper bin disposal units.
    • There is not a flashing fire alarm beacon within the toilet.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a colostomy changing shelf for standing users next to the toilet.
    • There is a standard shelf within the accessible toilet.
    • The shelf is not between 90cm and 100cm.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 55cm (1ft 10in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • The tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 111cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 108cm (3ft 7in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located in the waiting area just beyond the reception desk.
    • The shared toilet(s) is/are approximately 11m (12yd 1in) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • An ambulant toilet with wall mounted grab rails is not available.
    • There is not a flashing fire alarm beacon within the toilets.

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